Reviews

Sort By: Date Most Helpful Rating 41-50 of 85 Reviews
Eric, Sharon and kids   –  
United States US
Visited: June 2014 Reviewed: Sep 8, 2014

35-50 years of age  |  Experience level: first safari

The trip of a lifetime!
5/5

Our 10 day safari with Safari Infinity was a truly amazing experience. One that our family will never forget. Planning with Lucia was incredibly flawless. She arranged for us the perfect combination of hotels and tent camping, so that every night was a unique experience. As we were two families of 5 and 6, we had 2 guides, Kelly and Reggi, who were top-notch, definitely the best guides out there, and who complimented each other perfectly. Not until the final day of our journey did they reveal to us that they were father and son! We quickly learned that while all the other safari guides stayed to the "well traveled-road", ours continuously took us off the beaten path to lead us to our own private and breathtaking discoveries. We felt incredibly lucky and fortunate to be experiencing the very best safari possible because of their expertise and adventure. The wildlife was in abundance. At first, it was surreal as if we were venturing through a movie set...until Kelly or Reggi would whisper, "nobody move or make any sound, nobody." We witnessed a cheetah on a chase, a leopard kill in a tree and hyenas ravishing the remains of impala. We will never forget the sweet, amazing sound baby lion cubs make, how elephants form a circle around their babies to protect them, the thousands and thousands of stars that light up the African night sky, or the beauty of a sunrise over the Serengeti.

Boaz   –  
Israel IL
Visited: August 2014 Reviewed: Aug 30, 2014

Email Boaz  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari with Safari Infinity
5/5

We just returned from a great 8 days safari trip in Tanzania. Our Safari operator was Safari Infinity and I highly recommend them. We choose Safari Infinity after contacting and evaluating several other companies and we are very happy with this choice. From the early beginning Lucia was extremely responsive and patient for our numerous questions and requests. We were 2 families with lots of kids traveling together, and as such, we had many special requests, mainly around lodging requirements. Lucia was very supportive, and was able to build an itinerary which perfectly combined the best parks and wildlife watching, reasonable travel time and comfortable lodging for families with kids. She was also extremely helpful with some arrangement needs that we had which are not directly related to the safari (we spent a few days in Zanzibar after the Safari) and gave us the feeling that she really cares and wants to ensure our vacation is successful even though this part of the trip was not booked via Safari Infinity.

When we arrived to Arusha, Lucia and Simon came to meet us in the hotel. It was really nice meeting them face-to-face after so many months of email communication. It made us feel that they really care and that they will do their best in order to make sure that everything goes according to plan and that every problem or concern we might have will get an immediate response.

Our drivers and guides on the tour were Kelly and Tumaini. Both were just great. They are friendly, knowledgeable and did whatever they could in order to make sure we have the best safari experience. The cars were very comfortable clean and with lots of attention to small details which makes the experience even better. Things like high quality binoculars (a few more could help), electricity sockets, cool drinks in the refrigerator, blankets, etc.

Safari Infinity is a relatively new and small operator. They are very reliable and gives lots of personal attention to its customers which is very important when arranging a tour remotely, so much time in advance, and in a country that you are not familiar with and do not know what to expect.

Punyabrata   –  
Oman OM
Visited: June 2014 Reviewed: Aug 28, 2014

Email Punyabrata  |  50-65 years of age  |  Experience level: 2-5 safaris

Four - Five - Fifty - Five Hundred!! WoW
5/5

I am writing this review after a couple of months since returing from a safari to Northern Tanzania - Taragire-Serengeti-Ngorongoro organized by Safari Infinity. We were two families of 3 each and we went on the safari from the 21st June 2014 and up until the 28th June.

So what does the title mean .... I will get to that in just a while!

This was our third African safari having visited Kruger and Masai Mara before. Selecting the operator and putting an itinerary in place is the most interesting part of any travel and more so for a safari. We went through the routine of sending out mails to around 7/8 operators to get responses. We short listed based on response time, flexibility, intensity and involvement and the pricing and perceived honesty.

Safari Infinity emerged the preferred operator by quite a distance with Augustine and Lucia displaying tremendous involvement and intensity throughout our interaction fully knowing that we might finally choose another operator. Really loved that - came from the heart!!! Augustine went to the extent of taking the risk of tentative bookings at the camps even before we had confirmed and this action by Augustine proved to be decisive. The package included air ticketing DAR-JRO-DAR and the total pricing was well within the budget that we were working with.

The Safari Infinity package includes picnic breakfasts/lunch where the picnic stools and makeshift tables are quickly assembled to be the envy of the other safari groups!!!! We had a group from Australia whom we invited over to share our brakfast table with at the Crater!!!

Lucia even had presents for each family to carry home with us!

Our designated guide/driver was Eric and the more said about him is not enough. He turned out to be a Friend, a Philosopher and a Guide. Eric has a fantastic sense of humour and perhaps the keenest eye to spot animals and birds and throw in his knowledge of Indian (we are two familes from India based in Muscat, Oman in the Arabian Gulf) food, music and movies we had the most perfect holiday one could wish for. Our meals together were a time of good natured bantering, singing, exchanging recepies, and did I mention that Eric is a great singer as well!!!!

So what does the title mean? - we spotted, nay Eric did, FOUR Leopards (inclding two at Ngorongoro which I understand in extremely rare), FIVE Cheetas, more than FIFTY Lions along with cubs of varying ages and around FIVE HUNDRED Elephants (no I am not kidding!!). Not to count the supporting cast of Buffalos, Zebras, Impalas, Eagles, and the list goes on. We even sighted a Black Rhino although at a dstance at the Crater.

Would we travel with Safari Infinity again - DEFINITELY.

Would we recommend Safari Infinity - ABSOLUTELY.

Ken   –  
United States US
Visited: August 2014 Reviewed: Aug 23, 2014

35-50 years of age  |  Experience level: first safari

Amazing Safari with Safari Infinity
5/5

We are just back after a super 10 day safari with Safari Infinity in Tanzania. Absolutely loved it from pick up to drop off .
We are a family of 5 and had been working with Lucia for the past year on plans for this safari and it was great to finally meet her in person when we arrived in Arusha .This is a small company and it was the main reason we decided to book with them . Highly personalized service , very prompt and effective communication with Lucia and a very pleasant pre safari experience . This company had been rec to us by a work colleague who had used them last year and they did not disappoint .
All safari arrangements went as planned - nice vehicles ,a well thought out daily itinerary , and great accommodation suggestions by Lucia .Our guide , Comfort , who was fairly new to the company , but highly experienced, was just excellent and very easy to travel with for the 10 days . He demonstrated an excellent knowledge base on a wide range of subjects from wildlife to the education system to politics ...
Lucia and Simon were avail at all times via cell phone just in case , though we did not have any issues to call them for !.
They also support /sponsor a local orphanage which we visited and it is nice to see that the outfit is working hard to giveback to the community .
Clearly , this company has a bright future - excellent and happy staff who appear to enjoy working for the company , and very detail oriented management .
Overall and excellent experience and we would not hesitate to use them again

Ilyia   –  
United States US
Visited: May 2014 Reviewed: Jul 26, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Unforgettable experience !
5/5

My wife and I did a 12 day trip in Tanzania with Safari Infinity. It was an unforgettable experience!

1) Our guide Robert was professional, friendly, knowledgeable and interesting. He knew answers to most of our questions. Fantastic guide!

2) The organization of the trip was perfect. There were no mistakes. We had an easy time booking the trip, and we had an easy time doing the trip.

3) We spent 8 days in the parks enjoying wildlife. One word: Amazing.

4) We spent 4 days hiking around "Ol Doinyo Lengai" area. Breathtaking views! Did not meet a single tourist.

5) Food was delicious and fresh everywhere we stayed. We were particularly surprised by the quality of food prepared by our cook Rashid on the hiking part of our trip(Calzones for lunch? Yup, he made it from scratch!)

6) We travel quite a bit and have seen a lot. Experiencing Tanzania with Safari Infinity has been one of the highlights of our lives.

Feel free to take a look at our photos: https://plus.google.com/photos/+IlyiaKaushansky/albums/6022387699032872385

BJ   –  
United States US
Visited: July 2014 Reviewed: Jul 24, 2014

50-65 years of age  |  Experience level: first safari

We had the greatest time doing safaris, cultural events, hiking, and beach with awesome support.
5/5

We had awesome communications and help with ALL the questions we had which were a lot but always more then willing to answer. They were more then willing to go out of their way helping with whatever was needed or asked of them always asking if there was anything else needed. Our guides were awesome especially Erick. He was the greatest spotting animals and his personality was double that and we both hated to part ways. We had a situation where we left an item at a lodge but they made sure to get it to us. They exceeded our expectations greatly when we initially contacted 10 TO's
and also during the whole time we were on our trip of 23 days. We met the owners Simon and Lucia who are such a sweet young couple but you wouldn't know it by the great service they both provided.
We cant say enough good things about the service and support we received from Safari Infinity from the very beginning till the very end.

MShih   –  
United States US
Visited: July 2014 Reviewed: Jul 19, 2014

Email MShih  |  35-50 years of age  |  Experience level: first safari

If you are reading this you know this company is solid by all the 5star reviews!
5/5

We booked with Safari Infinity after contacting a handful of tour operators. Throughout the planning process Lucia was very patient and prompt with communication. We changed lodging many times and had one friend join last minute as well. What I most appreciate about Safari Infinity is Lucia's dedication and her fast communication and the company's integrity.
We also had some mishaps during our trip, of course, that made it very interesting. The jeep had a huge crack in the windshield before we started the trip, however, our first day was very busy in Arusha so our guide was not able to get it replaced and we got stopped twice by local police for bribery. The company sent a replacement window all the way to Karatu to take care of the problem. Then our friend got pretty sick so she had to leave the group in the middle of the Ngorongoro Crater. SI sent a car to pick her up and take her back to a clinic in Karatu. The next day she was feeling a bit better they arranged for her to be flown to Central Serengeti, but that night our friend got ill again and the next morning SI arranged for her to be flown back to Arusha and took her to a clinic. After two days our friend felt better and was driven back to the Arusha airport to meet up with us for our flight to Zanzibar. Throughout the whole stressful process SI made sure everything was taken care of with our friend. Also, SI provided a cell phone to us on the first day of our trip so that was very helpful in contacting our friend as we handed the phone to her when she left our group. Simon and Lucia are the owners of the company and they really cared about our experience and called to check in several times on our friend's situation.
We also had a last minute canceled flight with Precision Air from Zanzibar to Dar es salaam however, we had a tour booked so Lucia worked around our schedule and booked us on Coastal.
We had requested Kelly as our guide from the reviews I have read. He did not disappoint. Kelly was extremely patient, great with our kids and had eyes like a hawk. Things that he spotted I had a hard time seeing with binoculars sometimes. Since we had a big group, he had to work extra hard to please all of our expectations. Although we never saw a cheetah on our trip that our 8 year old had really wanted to see, he didn't stop trying till the very end. We did see some amazing things, we saw a black rhino about 20 feet away and we saw two leopards mating also in close proximity. Our video of that can rival the discovery channel!

We had a great trip and would not hesitate to recommend Safari Infinity to our friends and family.

Julianna   –  
United States US
Visited: February 2014 Reviewed: Jun 18, 2014

20-35 years of age  |  Experience level: first safari

A Truly Amazing Experience!
5/5

I cannot express enough how much of an amazing experience I had on my trip through Tanzania, and it would not have been possible without Safari Infinity!
What ultimately made choosing Safari Infinity so easy, was the incredible attentiveness and knowledge expressed to my inquiries. I could only communicate through email, but every question, from start to finish, was answered in a timely and thoughtful manner. Lucia was the only person I had corresponded with from Safari Infinity before actually arrived in Tanzania. She was amazing, truly amazing, in helping with anything and everything I needed. Because of this, I had a great confidence in all that she suggested, and in Safari Infinity.
After everything had been booked, and I finally arrived in Tanzania, my roommate and I were met by our guide Kelly, at the airport. We departed for a 5 day safari through Tarangire, Ndutu, the Southern and Central Serengeti, and Ngorogoro Crater. The safari took place in February 2014 during the short dry season. Because of the time of year, I tried not to get my hopes up since it can be considered non-peak season. However, the safari exceeded every expectation I had. We were extremely fortunate to have Kelly as our guide. He was knowledgeable, passionate, and had the most incredible set of eyes that allowed us to see and experience things I would have never have thought possible. I really don’t know how he did it. Along with Kelly, I also had the pleasure of traveling with Richard, our cook. He was not just a cook, but a magician in the kitchen. We were on a basic camping safari, but it was nothing short of remarkable. I couldn’t believe how easy Kelly and Richard made things look. Without these two, I do not believe I would have had the anything close to the spectacular and unforgettable experience on safari.
Upon our return, what topped off the journey was Lucia and Simon meeting us before our departure from Tanzania. I would never have thought the two people responsible for organizing the safari would have time to sit and talk to their clients, but it happened. They were gracious hosts, and genuinely interested in all that had happened. You cannot go wrong in booking with Safari Infinity! I could not have asked for a better trip!

donna   –  
United States US
Visited: June 2014 Reviewed: Jun 9, 2014

Email donna  |  50-65 years of age  |  Experience level: 2-5 safaris

personalized attention to the smallest details, a family kind of relationship with the owners/guides
5/5

all involved expressed care and concern for every member of the group. i was pleasantly surprised at the effort spent on each detail
definitely considering on using them next year if i can return to Africa

Leslie M-K   –  
United States US
Visited: May 2014 Reviewed: Jun 2, 2014

Email Leslie M-K  |  50-65 years of age  |  Experience level: first safari

The Perfect Safari
5/5

Safari Infinity was recommended to us by friends who had used their safari services a year ago. When I contacted Safari Infinity knowing little about what a safari was, nothing about Tanzania and with a limited budget they responded immediately and worked with me to create the perfect safari for me and my two adult kids. I cannot recommend Safari Infinity highly enough! They were conscientious, thorough, reasonable, had great follow up AND produced exactly the safari we wanted, which was no easy task. They always answered my endless email questions in a timely manner. When we arrived our guide met us at the airport and immediately we felt at ease. Safari Infinity owners, Simon and Lucia met us that night at the hotel to discuss our safari with us. Everything went as planned every single day with no unpleasant surprises on the road or at our accommodations. Our guide was beyond knowledgeable, kind, competent and understanding. He even was a bird expert! At the end of the safari Simon and Lucia met with us again for a full de-briefing so that they can make future safaris even better. Wow! Their customer service, commitment and professionalism was the best I have ever experienced. We will absolutely use Safari Infinity again and will recommend them to our friends!

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