Reviews

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Paige   –  
United States US
Visited: March 2025 Reviewed: Apr 5, 2025

Email Paige  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional. Responsed quickly to our inquiry and did a fabulous job taking care of us.
5/5

I inquired about several tours via safaribookings.com and Brian with Customise Travel and Tours answered quickly and professionally. We chose Brian. Although he is the owner of the company, he personally picked us up at our hotel and drove us to Chobe National Park and waited while we did the safari and returned us to the hotel. Brain arranged for his safari guide, Cobra, to do the land portion of the tour and Mugane for the boat tour. Both were fantastic! They all
make a fantastic team. We appreciated the efforts of all of them. Great job Brian! We loved the personal attention. Thank you.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on May 27, 2025

We're thrilled to know that our Victoria Falls experience exceeded your expectations. Your review greatly motivates our team to continue providing excellent service. We hope to see you back at another time. Thank you.

Karen   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 24, 2025

Email Karen  |  50-65 years of age  |  Experience level: 2-5 safaris

Superb in every way!
5/5

I booked a 4 day tour with Customise Tours and Travel from Victoria Falls to Hwange National Park, staying at Ivory Lodge, a concession on the outskirts of the park, inclusive of all accomodation, food and drink, transfers, game drives, Zambezi dinner cruise.....and the service was excellent throughout, I cannot fault it. All of my requirements were more than met, with many additional touches at no extra cost. Everyone I met during the tour could not do enough to make me comfortable, and provide insights into this wonderful country, it's people and it's wildlife. Phenomenal.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on May 27, 2025

We're thrilled to know that our Victoria Falls experience exceeded your expectations. Your review greatly motivates our team to continue providing excellent service. We hope to see you back at another time. Thank you.

Steve Poynter   –  
United States US
Visited: May 2025 Reviewed: May 27, 2025

Email Steve Poynter  |  65+ years of age  |  Experience level: 2-5 safaris

They put together a wonderful day!
5/5

We booked at the last minute and we were so happy that Brian at Customize was able to accommodate us! We did a one day tour from Victoria Falls to Chobe national Park and a Chobe River cruise. We had a different guide for each, and they were both fantastic! We saw so many animals… Herds of elephants, giraffe, families of lions, families of hippos, elephants playing in the river, crocodiles! The provided lunch was delicious and it was a fantastic day! Thank you, Brian!

Average User Rating
5.0/5
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