Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 25
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 33 Reviews
PJ   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 29, 2024

Email PJ  |  20-35 years of age  |  Experience level: first safari

Great rates & friendly service
5/5

You will be in safe hands with Madukha Tours. From the moment we contacted them, they were responsive to requests via email & offered us the same safari as other groups for a significantly cheaper price. Upgrading to private & a land cruiser was a no brainer & made our experience extra special. As people who are used to life in the UK, we did find the lack of "official" confirmation of e.g. payment a little strange, but once we arrived in Kenya we understood that this is the way things work there!

Our driver was incredibly friendly (Paul) and knew how to find all the animals, including catering to our perhaps unusually high interest in birds and antelopes. We saw leopards, cheetahs, lions, serval, giraffe, elephants, rhino, buffalo, hippo, 15 species of antelope (including the delightful dik-dik) and 100+ species of bird. Paul was there for us the whole time & we always felt safe with him. We did have a copy of "The Safari Companion", which together with my partner having a PhD in biology provided me/us with a particularly detailed account of the animals we were seeing & why they were behaving in certain ways. I suspect if you want that experience, you may want to request a specially trained guide who has a bronze or above certification from KSPGA.

The lodges booked for us by Madukha were all great & above our expectations.

We were very pleased we went with Madukha and not others!

Priya   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 18, 2024

Email Priya  |  20-35 years of age  |  Experience level: first safari

Exceptional
5/5

Madukha Tours was exceptional. From the point I got in touch to the conclusion of the safari, they were perfection itself. They were organised, efficient and jovial. All the hotels were excellent, service at the hotels was brilliant and the food was terrific. Small details like USB ports in the Land Cruiser, and arm rests being adjusted were brilliant. Every need was catered for and we didn’t have to ask. Our flight was cancelled due to NBO being ok strike and Madukha were willing to start the safari a day later, so we could do the entire trip. Each lodge we stayed at was different to the one prior. The people of Kenya are wonderful. Not enough can be said for our safari guide, John. He was knowledgable, polite and great fun. He kept us entertained throughout and was arguably the best animal spotter - the fact that we saw the big 5 on multiple occasions and host of other animals was a bonus. The hot air balloon ride with Hot Air Balloons is a must. It gives a view that is not possible if driving. A special shout out to the loos en route to each park! I have not seen cleaner loos. All in all, an incredible trip. Thank you Madukha, William, John and Kenya.

Ilaria   –  
Italy IT
Visited: August 2024 Reviewed: Sep 6, 2024

Email Ilaria  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Ilaria and not that of SafariBookings.
masai mara lake nakuru
1/5

Be careful of this company. They make you believe you’re booking a lodge like Sofa Lodge and Lake Nakuru, but then they come up with excuses and put you in tent camps at different places. They pull tricks like overbooking or sometimes don’t say anything at all. We tried writing to get our money back for the difference, but they go silent after 5 or 6 days, being vague. Don't book with them; they’ll ruin your safari.

(automatic translation from Italian)

Annika   –  
Germany DE
Visited: August 2024 Reviewed: Sep 1, 2024

Email Annika  |  20-35 years of age  |  Experience level: first safari

Well planned tour, nice lodges, excellent game drives
5/5

We booked our 8 day safari with William, wo always responded within a couple hours to all our emails. The booking process was really smooth.
During the booking process we asked for a ride on the hot air balloon, which was organized perfectly and one of the best experiences we ever had. We think this is a must!
Our driver Joshua was always on time and drove safely. At the game drives, where we saw all big 5, he managed to find the perfect picture taking spots, even if there were many other vehicles around. He always answered all our questions about the animals and Kenya. The car seemed a bit old compared to other companies cars, but it was reliable and therefore we did not mind.
We would like to suggest that the driver packs a picnic blanked to enjoy the lunches during the full day game drives even more.
The mid-range lodges (mostly sopa lodges) exceeded our expectations.

We would totally recommend the tour with Joshua to our friends.

Lucinda   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 26, 2024

Email Lucinda

Really enjoyable Kenyan experience although not all smooth sailing
4/5

We had a wonderful time in Kenya and we had a truly fantastic guide in Andrew that took us to the Mara and to Naivasha- we would genuinely have enjoyed to have been with him for longer. We enjoyed the tour that had been arranged for us and our friends by William although sadly at the very last minute our accomodation was changed and having been very excited about where we were going to, suddenly this all changed. The new lodge was ok but we would have preferred the original option.
The coast hotel that he booked us was excellent.

Sebastian Daviter   –  
Germany DE
Visited: July 2024 Reviewed: Aug 11, 2024

Email Sebastian Daviter  |  35-50 years of age  |  Experience level: first safari

Steve gave us a lot of information about the country, the people and the animals, drove carefully
5/5

The tour was very well organized and we had a really great guide in Steve. We visited four national parks and stayed in camps and lodges. Madukha Tours made our individual requests possible. We can only recommend Madukha and would book with them again.

Ryan Ziemann   –  
United States US
Visited: March 2024 Reviewed: May 6, 2024

Email Ryan Ziemann  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Tour, Great Accommodations, Great Guide
5/5

Madukha Tours provided great communication in advance of the trip, and was very responsive to emails. I believe all were answered within 24 hours. Itinerary was provided, ahead of time, and Stephen our driver/guide was always prompt, courteous, and flexible. We had a great time spending the week with him getting to know him as well as learning about everything we saw. Everything went very smoothly. Stephen networked very effectively with the other guides to stay on top of animal movements/activities in the parks.

I have no complaints whatsoever, as the trip was almost perfect, however I thought I'd provide a few "be awares":

-Our vehicle was an older van and did break down twice. Once was a simple loose battery cable, fixed within minutes by Stephen, the second was a wire that got severed. This was fixed in town within an hour (and they had a contingency vehicle lined up if it hadn't gotten fixed quick). These vehicles do take a beating, so this is certainly understandable.
-There is not a lot of room for excess luggage. While this was a "group" tour, it was the off season, and we ended up the only two. We don't travel light to start with, and were doing other travels besides the safari. If there were 5 or 6 of us and everyone had 2 bags per person I don't think we'd all have fit.
-Water was provided only on the 2 days with a very long drive between sites, and no snacks were provided. (There were plenty of opportunities to pick some up at rest stops however, just know to plan to bring/buy what you need)
-Be prepared for anything that needs to be paid directly, as in the remote areas, credit card isn't always doable, and ATMs are not always easily accessible (ie the Maasai area).
-Generally: You are going on "safari" to be a spectator of nature and nature often has its own plans. Each day may have its own unexpected twists and turns. Relax, go with the flow, enjoy the journey, and you will have a great time!

Sean Owens   –  
United States US
Visited: November 2023 Reviewed: Nov 29, 2023

Email Sean Owens  |  50-65 years of age  |  Experience level: over 5 safaris

Great Guide and Great Lodge!
5/5

Excellent safari in all regards - from a great guide to a phenomenal lodge (Tawi) - would highly recommend!

Christian   –  
Switzerland CH
Visited: October 2023 Reviewed: Nov 13, 2023

Email Christian  |  35-50 years of age  |  Experience level: 2-5 safaris

Tansania 7 days safari
4/5

We did a 7 days Tanzania safari. Overall we had a very nice trip and have seen a lot. The lodges were awsome and the animals just amazing. The price for value is good and the communication with the agency was fast and easy. The guide did a good job during the safari. Unfortunately he get in touch with us again two weeks after the safari and asked us for money for his family - not what you expect from upper price safari tour.

Raymond   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 27, 2023

Email Raymond  |  50-65 years of age  |  Experience level: first safari

Great service and fantastic communication from Madukha.
5/5

Our Safari holiday was an absolutely amazing experience. We saw the big 5 and so much more.
Our guide Bill was incredible, so accommodating and flexible.
The whole booking process was seamless, great communication via email from the outset.
The accommodation at all parks was very comfortable with good food.
Overall, we made memories that will last a lifetime, seeing these majestic animals in their own environment. Highly recommend.

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 25
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 1
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