Reviews

Sort By: Date Most Helpful Rating 11-20 of 83 Reviews
Gabriele   –  
Switzerland CH
Visited: April 2024 Reviewed: Apr 5, 2024

Email Gabriele  |  35-50 years of age  |  Experience level: over 5 safaris

Thoughtful responsive and understanding
5/5

Alex was a great help in planning itinerary options, the choices of activities was great and our special needs of a person with reduced mobility were carefully addressed

Lorna   –  
United Arab Emirates AE
Visited: February 2024 Reviewed: Feb 19, 2024

Email Lorna  |  20-35 years of age  |  Experience level: first safari

Amazing customer service
5/5

Very good team, responsive to enquiries. The drivers were great, very friendly and knowledgable. I would recommend to books with them

Reha   –  
United States US
Visited: January 2024 Reviewed: Jan 25, 2024

Email Reha  |  20-35 years of age  |  Experience level: 2-5 safaris

Cazeah was informed, helpful and prompt. She is excellent at her job!
5/5

I got in touch with Ongeri Expedition two weeks before the date we were supposed to go to Nairobi and Masai Mara. The agent assigned to us was Cazeah Owiti. She was prompt in her responses, every query I sent was responded to within a couple of hours. I could customise our itinerary where needed with the help of our agent. The communication overall was fantastic. We were helped with all the bookings - hotels, camps, transport from airport to the hotel, flight from Nairobi to Masai Mara.
Upon arrival to Nairobi, we were assigned with a porter who met us once we landed and guided us through immigration and the baggage belt. We then learned that the airline had misplaced our bags, but Ongeri Expedition was kind enough to help us through that process too. We were assigned another porter when we came back to the airport the same night to claim our bags.
Our agent made sure we felt safe and could rely on her for any help or assistance.
Masai Mara, in general is an expensive tourist destination because of its unmatched wildlife reserve. But, Ongeri Expedition has different packages according to the budget to cater to everyone’s needs and tastes.
Ongeri Expedition was an excellent choice and I wouldn’t think twice to plan a visit to Kenya again with them. They were reliable, and fantastic at their job.
Special thanks to Cazeah, our tour agent for everything she did for us.

Sharon   –  
Kenya KE
Visited: August 2023 Reviewed: Sep 24, 2023

Email Sharon  |  20-35 years of age  |  Experience level: 2-5 safaris

Luxury , curated for you
5/5

We had a wonderful 4 night travel plan to Samburu then to Ol Pejeta in Nanyuki. Emmanuel from Ongeri made sure we got an amazing deal - great rooms, wonderful hotels and at a price that worked for us. It was a seamless process from first contact. I personally appreciated the in person briefing we got from Emmanuel a few days before our travels. We were on a self drive package but my husband and I are now looking forward to just packing up and letting them take us where the road will lead us. Thank you Ongeri!

Kowa   –  
Singapore SG
Visited: August 2023 Reviewed: Sep 12, 2023

Email Kowa  |  35-50 years of age  |  Experience level: first safari

Very responsible, friendly and detailed planning.
5/5

It was first time for our family to travel to Kenya and we had some concerns as we have two kids (9 and 4yrs old). Cazeah, our tour operator was very proactive in planning and giving us prompt reply on any questions we had prior to the trip.

We spent 3nights in Larsens camp at Samburu which was suggested by Cazeah which was a great place to stay. All the staffs there including Sheena, Peter, Sakita, doctor coke etc served with warm and great service. Room was always kept very clean and every meal was delicious. Our Safari guide George (who was from Ongeri) was very experienced, professional, very kind and gave best effort for us to enjoy the 3days game rides.

We also spent 4 nights at Lalashe at Masai Mara. All the staffs here were also nice including Edward, Moses and many others. Room overall was clean except and nicely designed except the bathroom and toilet looked a bit mismatched. Food was delicious here too. Our Safari guide Julius (from Lalashe) was very passioned about his job, experienced, took good care of the kids and also gave best effort for our full 5days game rides.
Number of animals we saw from the two Safari were unlimited and the masai village visit was also unforgettable.
Overall experience was amazing with very minimal concerns about hygiene and food even with the kids. Kids enjoyed the entire 8days.

Nia   –  
South Africa ZA
Visited: August 2023 Reviewed: Sep 10, 2023

Email Nia  |  35-50 years of age  |  Experience level: over 5 safaris

June at Ongeri was AMAZING! She gave us as many options as we wanted and tried to fit all our ideas
5/5

Ongeri is doing an incredible job at showing us where to go next!

Dr Debbie Mwende   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 6, 2023

Email Dr Debbie Mwende  |  20-35 years of age  |  Experience level: first safari

Honestly the best agents I’ve ever used !
5/5

I traveled with my mom and my sister to celebrate my birthday in Maasai Mara and to say this trip was the most magical experience of my life would truly be an understatement. We booked through Ongeri Expeditions and got the best deals! The customer service was incredibly efficient and on time. I got a quote a few hours after I expressed interest and everyone was very patient and very keen to our needs!

Michael   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 31, 2023

Email Michael  |  20-35 years of age  |  Experience level: 2-5 safaris

Exceptional service, value, and unforgettable safaris.
5/5

Communication: Prompt, clear, and exciting support.

Service: Exceptional, friendly, and top-notch.

Value for Money: Outstanding experience, worth every penny.

Reliability: Extremely dependable and worry-free.

Tour: Unforgettable Mara safari, expertly guided.

Cassandra   –  
Australia AU
Visited: July 2023 Reviewed: Jul 31, 2023

Email Cassandra  |  20-35 years of age  |  Experience level: first safari

Excellent day trip to Ol Pejeta
5/5

We had one day free in Nairobi so we decided to go with a day trip organized by Ongeri Expeditions. The process from the planning stage to the actual trip was super easy - great communication throughout. On the day, our tour guide (Martin) was great. It was a long day trip but we really enjoyed Ol Pejeta and managed to see some things that we did not get to see during our previous 10 days of safari in Serengeti and Maasai Mara. Thank you to Martin and the Ongeri Expeditions team for making this day trip so memorable for us :)

Cristina G   –  
United Arab Emirates AE
Visited: July 2023 Reviewed: Jul 29, 2023

Email Cristina G  |  35-50 years of age  |  Experience level: first safari

Flawless service, perfect experience
5/5

Luckily we found Ongeri Expeditions who arranged our stunning Maasai Mara Safari experience in less than 48h. They gave us plenty of options before taking a final decision. The entire experience was Oustanding: the coordination, the payment options, the pick up timings, the driver, the luxury camp, the food, the different game drives, the experience of our guide looking for the animals, the picnic set up… looking forward to arranging Serengeti tour with them. 100% safe, trust, professional and respectful. Thanks guys!

Average User Rating
5.0/5
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