SafariBookings has received complaints from clients about Capture Tanzania Adventure.

Reviews

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Bea   –  
Germany DE
Visited: September 2022 Reviewed: Sep 23, 2022

Email Bea  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Bea and not that of SafariBookings.
Every day stress
1/5

The experience is fantastic, seeing animals every day is amazing. The problem is that we never knew what was going to happen that day or the next, the guide had no information. Every morning we would leave and we didn't even know in which hotel we would sleep. Everyone in the group had different itineraries with different hotels and different activities (many of which we didn't do). We made the reservation and payment with them more than six months ago. But then we found out that nothing was paid for. Neither the hotels, nor the entrance fees to the parks. We have had to pay our entrance fee to the Serengeti park and we don't know at this point if we will get our money back, the other people in the group don't even know if they will be able to travel tomorrow (we suspect that the company Capture Tanzania has not yet bought the tickets). The whole problem seems to be one of the owners, who seems to have had an accident (of which we have three different versions) has not been able to send the money to his partner who does nothing but lie to us on the phone saying that we will get what we paid for and at the end of the day we are still staying in hotels that were not in the offer, of lower quality and every day we have done less hours of game driving. If you are thinking of doing a tour with them we recommend looking for a serious company, because so far the only thing I can say is that we feel scammed by this company.

Disclaimer

  • All corporate and/or tour info is provided by Capture Tanzania Adventure, not SafariBookings
  • The tours offered by Capture Tanzania Adventure are subject to their terms & conditions