Reviews

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Steve Dennis   –  
Canada CA
Visited: May 2015 Reviewed: Nov 18, 2021

Email Steve Dennis  |  35-50 years of age  |  Experience level: over 5 safaris

Trustworthy, reliable and very pleasant.
5/5

I've used the services of Africompass for quite a few years. The staff and management were able to bring the right solutions to me and my family. Whether it was arranging transport and safari arrangements in Maasi Mara, or assisting with needs in Nairobi. In the over 15 trips with them, we have ALWAYS had friendly and safe people take care of us.

For us, safety is quite important, and Africompass staff drive nicely and give relevant advice about any safety concerns we may be concerned about (which is usually quite minor, but puts the remaining parts of our minds at ease.)

I strongly recommend if you have safari, excursion or transport needs, consult with them early in your planning. They have the local knowledge and long time experience to ensure you are cared for.

andy   –  
United Kingdom UK
Visited: July 2021 Reviewed: Oct 29, 2021

Email andy  |  50-65 years of age  |  Experience level: over 5 safaris

Has recalibrated a different from generic approach undertaken.
5/5

Clear, concise communication at all stages from inception to conclusion ensured no hidden surprises. The itinerary, agreed in advance worked like clockwork, everybody / thing being reliable.

Africompass having recalibrated the existing model and engaging with a wider market, regionally and globally, provides a unique experience that differs from traditional approach in tailoring the booking and safaris onto a more personalised level.

Staff at all levels provide expertise in their own fields which provides for a good, more personalised service, more so given "customer service" globally doesn't exist in real terms. The overall approach provided value for money for the experience.

Africompass, in adopting and delivering a personalised approach have created their own niche which other operators will eventually copy

Average User Rating
5.0/5
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