Has recalibrated a different from generic approach undertaken.
Clear, concise communication at all stages from inception to conclusion ensured no hidden surprises. The itinerary, agreed in advance worked like clockwork, everybody / thing being reliable.
Africompass having recalibrated the existing model and engaging with a wider market, regionally and globally, provides a unique experience that differs from traditional approach in tailoring the booking and safaris onto a more personalised level.
Staff at all levels provide expertise in their own fields which provides for a good, more personalised service, more so given "customer service" globally doesn't exist in real terms. The overall approach provided value for money for the experience.
Africompass, in adopting and delivering a personalised approach have created their own niche which other operators will eventually copy