Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 51
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 54 Reviews
Angry Traveler   –  
Taiwan TW
Visited: August 2025 Reviewed: Dec 16, 2025

Email Angry Traveler  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Angry Traveler and not that of SafariBookings.
Bad and dangerous experience
1/5

Bad and Dangerous Experience

- Lush didn’t book our flights between Rwanda and Kenya. They had to change our itinerary last minute while we are in the forest.
- We almost couldn’t go gorilla trekking because they messed up our reservation with the national park.
- Dangerous driving in the mountains at night. No AC no seatbelts in the cars.
- Communicating with them was a nightmare

不要訂快跑!

MIHAELA   –  
United Kingdom UK
Visited: November 2025 Reviewed: Dec 9, 2025

Email MIHAELA  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing trip
5/5

I had a great trip in Uganda and Rwanda. It was all done by road. Even though the roads are not the best in Uganda everything went according to plan. The distances are not that long but as the roads are not very good you need patience, it is Africa not Europe. The guides were very good, especially Steven my guide in Uganda. He knew the roads very well and planned the transfers from one lodge to the next very well. He was very flexible also in terms of activities. I would fully recommend Lush Africa Safaris for your holiday. As there are many lodges to choose from both in Uganda and Rwanda to avoid disappointment I would suggest you let Abbey know what you are looking for in terms of size and remoteness of lodges. Some are very big others only have up to 10 rooms. Also if you want less tourists consider travelling at the end of the rainy season.

Paul Fulcher   –  
United States US
Visited: September 2025 Reviewed: Sep 29, 2025

Email Paul Fulcher  |  35-50 years of age  |  Experience level: 2-5 safaris

Great overall experience and an amazing trip.
5/5

We really enjoyed our time and overall experience with Lush Africa Safaris. We did a 12-day Rwanda/Uganda Trek to see the Mountain Gorillas (Uganda) and Golden Monkeys (Rwanda) followed by a Safari in Nairobi National Park --> Maasai Mara --> Serengeti --> Ngorongoro Crater --> Amboseli. The only thing is I wish we would've added just one more day onto Serengeti, but the overall trip was amazing. Our guides Yves, Julius and Daniel were amazing. We got all of the Big 5, entire Prides of Lions, Kilimanjaro views one morning, and true upclose and amazing experiences with the gorillas and monkeys. We did the Hot Air Balloon in northern Serengeti (well worth it).
Also -- don't get too hung up on bringing a camera -- we used our iPhone / Samsung Galaxy and the pics were AMAZING. Didn't use our camera at all actually.

Spencer Coleman   –  
United States US
Visited: August 2025 Reviewed: Sep 18, 2025

Email Spencer Coleman  |  20-35 years of age  |  Experience level: first safari

Top tier
5/5

I started looking at various tour operators about a year ago but was constantly running into the issue of not being able to do everything I wanted with one operator. I had just about given up when I found Lush African Safaris. Abbey was able to organize a trip that had every destination and activity (some less common than others) I was looking for, without going outside of my budget. We went back and forth for a couple of weeks discussing locations and accommodations before we built the perfect adventure. Can’t thank Abbey enough for all of the time he spent on this.

Fast forward several months and I arrive in Kigali and meet Yves. He was kind, punctual and knowledgeable on every topic I could think of asking about. He was also able to fit a few activities that I wanted to do but weren’t discussed prior to my arrival to Rwanda. Once we got to the lodge Yves was also able to negotiate a larger room with a better view and a balcony without any extra charge. I can’t recommend Yves enough.

Next up, I fly to Nairobi and meet my Kenya guide, Jackson. He is a super cool dude who waited without complaint an extra few hours outside of the airport for me while the airline looked for the walking stick I used while gorilla trekking in Rwanda. The airline wasn’t able to find the walking stick (they did after we left- so we went back later on). Upon finding out that they lost my walking stick, Jackson gifted me his- very cool, I know. He was able to accommodate everything that I wanted to do (including a request he had never been asked before). Jackson loves animals so he wanted to see everything at least as much as I did which meant he was willing to stay in the park from opening to close and never tried to waste any time. At the lodges I would regularly speak to others that were on safari that had only seen 1/10th of what I had.

Last but certainly not least, I meet my Tanzania guide Lordlugard or Lordie for short. Lordie is basically a scientist working as a guide who could tell me the binomial nomenclature for just about everything we encountered. We talked a lot about animal behavior and it didn’t take long to see the value in this. We would do things like go to the opposite side as other safari vehicles of a rock outcrop and at first not be able to see anything but suddenly we’d have the best seat in the house as the lion or leopard moved right in front of us for a better view of its surroundings. Lordie was also happy to stay in the park from opening to close which was exactly what I wanted.

A safari is only as good as your guides and all 3 of mine exceeded all expectations and left me thankful for the adventure of a lifetime!

Tina   –  
United States US
Visited: August 2025 Reviewed: Sep 7, 2025

Email Tina  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Tina and not that of SafariBookings.
Avoid Lush Africa Safaris – Poor Management, Broken Promises, and Unsafe Vehicles
1/5

I do not recommend Lush Africa Safaris. Abbey, the owner, was terrible about communication unless it involved asking for more money. He would outright lie, claiming things were booked when they weren’t, and failed to follow through on commitments and providing pertinent information. I had to repeatedly remind him about details, and his last-minute scrambling caused us significant stress and lost sleep.

The vehicle we were given in Uganda was awful—not a “luxury” vehicle at all. The seatbelts, AC, cooler, and even the armrest didn’t work. On our very first day, before we had even started the safari, we got a flat tire on the highway. Then, two days in a row, we had a dead battery, which nearly caused us to miss our chimp trekking. We lost hours dealing with these issues and waiting for a replacement vehicle. When I raised these concerns with Abbey, he dismissed them with a simple “sorry to hear about your situation with the vehicle.” This is HIS company, and according to one of our guides, he owns the vehicles. He knew—or should have known—that what he provided was neither the luxury safari vehicle he promised nor even a safe vehicle for such a trip.

He also didn’t book our flight from Kigali to Nairobi until just 36 hours before departure, despite assuring me it had been booked more than two months earlier. This caused us to have to change our itinerary at the last minute as he didn’t put us on the flight he told me we would be on. On top of that, he forgot to book our hot air balloon ride over the Serengeti—even though it had been paid for nearly a year in advance.

The one positive: the tour guides themselves were excellent, especially Derrick in Uganda. He was outstanding, and I truly hope he finds another company to work for—he’s far too good to be tied to someone who caused as much stress and disappointment as Abbey did.

Olga   –  
Canada CA
Visited: August 2025 Reviewed: Sep 6, 2025

Email Olga  |  35-50 years of age  |  Experience level: first safari

Great communication, easy to book, amazing guides!
5/5

We had the trip of a lifetime with Lush Safari. From the very first email, Abbey made the planning simple and safe, customizing our itinerary and always responding quickly.

In Kenya, our guide Peter felt like family — patient, kind, and always finding the best views, from lions by the road to the Great Migration crossing. In Tanzania, Patson shared his 16 years of experience with us, driving safely, spotting incredible wildlife, and telling great stories. Thanks to him, we’ll never forget the elephants less than a meter from our car and hundred of baboons passing our vehicles.

Every day was unforgettable — from luxury camps to rustic tents, from lion cubs to endless herds of wildebeest. If you’re considering a safari, book with Lush Safari and ask for Abbey, Peter, and Patson. They made our dream trip a reality.

P.S. if you booked any extra services like Ngorongoro crater walk, for example, make sure to confirm with your guide

Lucas   –  
Mexico MX
Visited: July 2025 Reviewed: Aug 11, 2025

Email Lucas  |  35-50 years of age  |  Experience level: first safari

Delivered above & beyond!! Gorillas a MUST see!!!
5/5

When I started looking for an African operator I was a bit nervous and went by the reviews so I hope this one can help others.
Whatever I can say of Lush Arican Safaris will come short. I had the best experience posible with them. I'll break it down.

Communications: Back and forth with Abbey was always smooth, clear and most importantly quick. Either by email or WhatsApp, he was always reachable and answered back. You can feel he knows every trip is special and treats it that way, very personal and warm. From the first quote, to the very last day and even beyond (they helped us recover my daughter's AirPods and took them to our hotel in Nairobi, thank you Flouzine and Jackson!) So I can say that they are TOTALLY RELIABLE.

Value for money: obviously African safaris are a bit on the expensive side but every dolar we payed was totally worth it. The experiences we had were unbelievable and once in a lifetime. They even upgraded us in a couple of hotels and lodges.

Service in Africa: This is also something that was just perfect and I might come short on my praises. The whole team is very profesional. The guide/drivers we were assigned in Uganda, Kenya and Tanzania were just the best! They really know what they're doing and not only they treat you great, but they put us once and again in the best spots to enjoy the different sights and spectacles. Specially Derrick in Uganda and Joseph in Tanzania were not only real pros, but I can definitely say that we struck real friendships with them.

Finally, we took a12-Day Great Migration & Great Apes Safari (Uganda, Kenya and Tanzania). I might say that if either because of time or budget concerns you are deciding whether or not to visit the Gorilas in Uganda, it is a no brainer GO SEE THE GORILLAS. This was definitely the highlight of our whole trip, really something words can't describe and an experience that will forever remain in our minds.

Jeff & Irene Wilkins   –  
United States US
Visited: September 2024 Reviewed: Jan 5, 2025

Email Jeff & Irene Wilkins  |  50-65 years of age  |  Experience level: 2-5 safaris

Lush Safari delivered a wonderful primate trekking experience in Rwanda & Uganda.
5/5

We did a 10 day primate trekking safari in Rwanda and Uganda. A few of the highlights:

We started in Kigali. The first stop was golden monkey viewing in Volcanoes National Park in Rwanda. The mountainous terrain and fertile soil was stunning.

We visited Bwindi for gorilla trekking. It was simply amazing to spend an hour watching and observing them up close (literally feet away). We also visited a village neighboring Bwindi. We loved meeting the children and seeing their school. We were greeted by one of the men in the tribe and one of the oldest residence. They showed us their homes and way of cooking. They performed traditional music and dance.

Queen Elizabeth National Park provided a big five experience. We also spent an afternoon on the channel between Lake George and Lake Edward. It offered great hippo, elephant, crocodile, water monitor and bird viewing.

Kibale National Park provided an up close and (too) personal view of chimpanzees. It was probably the wildlife highlight of the trip.

A tour is only as good as its guide. Our guide Derrick was wonderful. He ensured that the trip ran smoothly and comfortably. He is very knowledgeable and a wealth of information. On more than one occasion, Derrick altered the itinerary to accommodate weather impacts so all activities were completed.

Finally, here are some impressions on Rwanda and Uganda. Uganda is called the 'Pearl of Africa'. A visit will make clear why. The landscapes are stunning and the people are very, very friendly. The soil is so rich that everything grows in abundance. After our tour, Derrick dropped us in Jinja. We highly recommend spending some time here touring Lake Victoria and the Nile before returning home.

Kam   –  
United States US
Visited: August 2024 Reviewed: Nov 5, 2024

Email Kam  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent. Very attentive
5/5

We were very happy with the tour operator and the local tour guide.

Mike Henrickson   –  
United States US
Visited: August 2024 Reviewed: Sep 14, 2024

Email Mike Henrickson  |  35-50 years of age  |  Experience level: first safari

The best there is!
5/5

Abbey is the best, he is the CEO of lush African Safaris. I did a thorough vetting of all tour operators, and he was by far away, responsive. He almost always got back to me immediately. He put together an amazing trip for me and my family, and he beat the prices of other five star tour operators. I am so glad I spent my money with his outfit and I did a thorough investigation of other five star operators and I can tell you none are comparable.

I have already referred multiple friends and family to Lush Africa Safari’s and I will be using them again!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 51
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 3
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Lush Africa Safaris, not SafariBookings