Reviews

Sort By: Date Most Helpful 11-20 of 47 Reviews
Paolo   –  
Switzerland CH
Visited: April 2023 Reviewed: May 19, 2023

Email Paolo  |  35-50 years of age  |  Experience level: first safari

the right choice for Namibia :-)
5/5

Being a photographer, I had high expectations for Namibia... after some research on the web, I decided to entrust the planning of my trip to Great Explorations Namibia. Lilly has shown a great love for her work: always very kind and professional! She proposed a 15-day self-drive itinerary, choosing very interesting stops... I definitely couldn't have asked for more! I also greatly appreciated the lodge options (some truly spectacular, like Okonjima Plains Camp) that allowed me to experience this journey in an even more special way. I initially requested a couple of changes about the accommodations, and there were no problems, of course. Upon arrival in Windhoek, just before picking up the rental car, Lilly gave us a practical bag containing some Namibia maps (essential, I would say!), vouchers to be handed to the resorts, a general program with distances between each stop, descriptions of the places, and various recommendiations about what to do and see during each stop... all very useful! The bag also included a power adapter and mosquito repellent spray ;-). Naturally, if we had encountered any issues during the trip, we could have contacted Lilly at any time. Additionally, since we chose a Suzuki Jimny for the rental car, Lilly made sure to request an additional jerry can from the car rental company (since the Jimny has a small tank), along with a second spare tire. Very good value for money. In conclusion... thank you, Lilly, thanks to your organization, this trip was absolutely unforgettable!

P.S. All communications are in English, so a basic knowledge of English is required.

Vaiva   –  
United Kingdom UK
Visited: May 2023 Reviewed: Jun 12, 2023

Email Vaiva  |  35-50 years of age  |  Experience level: first safari

Professional and reliable service
5/5

We did 14 days trip around Namibia and Lilly has done a great job in helping us to plan the trip. Every detail was carefully considered and planned according to our needs. All went smoothly from the beginning till the end. Very happy with the provided itinerary, accommodation, vehicle rent and the overall service which was great value for money. Highly recommended.

Duco J.   –  
United States US
Visited: May 2023 Reviewed: Jun 15, 2023

Email Duco J.  |  50-65 years of age  |  Experience level: first safari

Lilly and her team were amazing; super helpful, knowledgeable and responsive throughout the process.
5/5

What an incredible experience. I reached out to several travel agencies with a vague idea of planning a family trip to Namibia. Lilly (Great Explorations Namibia) responded right away and put a sample itinerary together with a route, lodges to stay, things to do, excursions to consider, etc. We had some specific ideas and changes in mind and she was very responsive, modifying the plans, providing suggestions, etc.
Once the plans were finalized, she arranged and booked everything (rental 4x4 vehicle, airport transfer, lodges, etc.). Making payments was easy (I have to admit that I was a bit nervous sending a sizeable sum of money to a country in Africa) but all that worked without any problems. Upon our arrival in Windhoek, everything worked like a charm and we had no issues. Even in the one private game reserve where we were not 'on the list' at the gate to be allowed onto the property (still 40 miles on dirt roads from the actual lodge), a quick WhatsApp message to Lilly got that resolved in 15 minutes. Overall I can only highly recommend Lilly and her team!!

The trip itself was amazing and beyond what we expected. We had close-up encounters with lions, cheetahs, rhinos, elephants, wildebeest (i.e. 'the big five'), as well as giraffes, zebras, kudu's, oryx, springbok (thousands of them), hippos, crocs, warthogs, etc.. Great hiking on the sand dunes in Sossusvlei and fun riding quad bikes in the desert sand outside of Swakupmund. The desert scenery is beautiful (amazing sunsets!), the roads - while mostly gravel - are quite good. The lodges/accommodations were wonderful even though you're in the middle of nowhere. Internet access/wifi is available in most places (but with limited bandwidth) and in some places wifi was only accessible in the main lodge and not in the rooms (on the positive side, that forced us to actually enjoy our vacation and not be on email all the time).

All in all, a trip of a life time made possible by an amazing travel agent!!

Mafalda   –  
Portugal PT
Visited: June 2023 Reviewed: Jun 16, 2023

Email Mafalda  |  20-35 years of age  |  Experience level: first safari

Everything went perfect!
5/5

It has been years since we wanted to do this trip and it was amazing when we finally did it! Great Explorations took care of everything and they were available for any assistant we might need at anytime which provides an extra security in such a trip. Thank you Lilly for all!

Emerson Zanin   –  
Brazil BR
Visited: June 2023 Reviewed: Jul 3, 2023

Email Emerson Zanin  |  35-50 years of age  |  Experience level: first safari

The best support I could have
5/5

I found Great Explorations Namibia through Safari bookings site and I'm glad by have done this choice.
Anja was my agent and she is a wonderful professional has an enormous patience (I do ask a lot of questions). She helped me organizing this amazing vacation I had around Namibia. From the moment I landed at Windhoek till the last day, everything was organized and worked just as expected. The car, all my stays, maps, tours' tips, security guidance, etc. Everything was perfect and well explained.
I truly recommend for the ones looking for a safari, especially if it will be the first one, Great Explorations Namibia is your best choice.

Chris   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 16, 2023

Email Chris  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Service.
5/5

Contacted Lilly about a trip for March but had to change dates because of a family illness.
Lilly was great and set up a perfect schedule taking into account our preferences (wanted to include Fish River Canyon and Skeleton Coast). She was able to book accommodations/vehicle at short notice for June/July.
The route was great and the accommodations all good.
Lilly was available quickly when there was a very minor problem with a lodge in Etosha (not her fault) and we were able to choose from various options.

Veryan   –  
Australia AU
Visited: June 2023 Reviewed: Jul 28, 2023

Email Veryan  |  50-65 years of age  |  Experience level: 2-5 safaris

Very professional and always totally on top of everything.
5/5

Really enjoyed working with Anja, she organised everything just as we wanted. She was always available to answer questions and change plans, or assist in anyway. Our once in a lifetime holiday went perfectly without any issues thanks to such great organision. Strongly recommend this business.

Jenna   –  
Mauritius MU
Visited: July 2023 Reviewed: Jul 28, 2023

Email Jenna  |  20-35 years of age  |  Experience level: 2-5 safaris

Helpful
5/5

Everything went very well, thank you for your help in the bookings, making everything easier in such a short delay.

We enjoyed our family trip very much. The choice of accommodations was great.

We would definitely recommend our friends to plan their holidays with you.

Sue   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 1, 2023

Email Sue  |  50-65 years of age  |  Experience level: first safari

They were absolutely superb. Professional, always responded quickly, delivered the perfect holiday
5/5

I highly recommend using GEN. Great, prompt and accurate communication. Excellent knowledge of Namibia and created an ideal tour of the country for us as first time visitors. They dealt brilliantly with every aspect of our holiday and even accommodated our last minute panic when our flight home was changed. We are rebooking our next holiday with them now. Particular thanks to the brilliant Lilly who looked after us throughout our booking and the duration of our holiday

Milo Sjardin   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 3, 2023

Email Milo Sjardin  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb advice and efficient
5/5

We were looking for a bespoke family itinerary. Anja did a fantastic job at understanding our requirements and putting together a holiday that has been incredible. Her local insight and knowledge have made all the difference :) We have already recommended to friends and would not hesitate to use the company in the future!

Average User Rating
5.0/5
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