Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 100
  • 4 star 8
  • 3 star 5
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-8 of 8 Reviews
Wutchee   –  
China CN
Visited: October 2024 Reviewed: Oct 11, 2024

Email Wutchee  |  20-35 years of age  |  Experience level: over 5 safaris

High cost performance!
4/5

Overall, it was a pleasant journey, especially because of the nice cost and the good quality of the resorts and camp! But still, some aspects for improvement e.g. inadequate information of guide are sent to us only one day advanced after repeatedly urge. Moreover, we choosed miniVan but it seemed to old, the tire and battery of the Van both failed in the road, we waste many times to fix it up. In all, the journey of Kenya is worthy!

Vanessa   –  
United States US
Visited: July 2024 Reviewed: Sep 16, 2024

Email Vanessa  |  35-50 years of age  |  Experience level: 2-5 safaris

They did everything they could to make our trip smooth after our flight was delayed 3 days.
4/5

Carol was very helpful in putting together a tour for us. When our flight got delayed 3 days they worked very hard trying to rebook everything and make sure we got the best options available. Unfortunately we missed out on a few of the awesome hotels, but that was not their fault at all. They did respond and try to make our trip as smooth as possible at all times. We loved all of our safaris. We didn't enjoy the two lakes we went to as much, and would have skipped them altogether and spent more time on the safaris, but keep in mind the drives are long and take a long time (they can't drive over 80km/h, so do the math like that), and the lake stops were more strategic. Next time I come, I will choose to go to less places and spend more time in each place, for sure.

Mike   –  
United States US
Visited: May 2024 Reviewed: May 9, 2024

Email Mike  |  20-35 years of age  |  Experience level: first safari

Booked us an excellent safari but communication during the trip itself could be improved
4/5

Booked an andbeyond safari with kameraz of afrika and had an amazing time overall. They charged a fair price, and communication in the planning stage was great.
My only complaint is that approaching the trip and during the trip the communication was much worse.
For example, they booked us a driver but didnt give us any details on the day of like a name, vehicle, eta, etc. We also had a change in our airline company last minute that neither us or the driver was aware of until we got to the airport and had to drive to another terminal. Finally, there was severe flooding that might have impacted our safari if it was a few days earlier but we didnt get any clear or detailed updates from them, and I had to reach out to our camp directly to get details.
Overall they did a fair job and i wouldnt let those minor communication issues deter someone from booking with them for a good itinerary at a good price!

Maoting   –  
China CN
Visited: January 2024 Reviewed: Jan 25, 2024

Email Maoting  |  20-35 years of age  |  Experience level: first safari

Generally good.
4/5

My positive feedback is for our guide Dennis, although there are some minor flaws,  it does not affect him is a guide worthy of recommendation. Thanks to Dennis's professionalism and hard work, we were lucky enough to see the Big Five and Five Ugly on the trip,and he ALWAYS gave us the best position to take photos!We were so happy and appreciate!!There were also some unsatisfactory points in the trip. In Masai Mara, we stayed in Serena Safari Lodge, the roof of our room leaked severely due to heavy rain at night. The leaking place happened to be in the position of the bed, causing the sheets and quilts to be very wet, and the dripping noise kept me up all night.The next day, I reported that to the reception and received a response like "OK,I will change your room then". There is no sincerely formal apology at all! It's so frustrating,I informed Dennis and Candy about it,they both replied that they will communicate with Serena, but I have not received any further response from either them or Serena regarding this matter. I think a good safari operator is not just about making us to have fun,but more importantly, to protect our rights and interests, because accommodations are booked by operator. Unfortunately, Kameraz failed to do so for us.

AJ   –  
United States US
Visited: November 2023 Reviewed: Dec 8, 2023

Email AJ  |  35-50 years of age  |  Experience level: first safari

Charming
4/5

We opted to go with Kameraz of Afrika was our African Wildlife safari tour. We had a great time exploring all the parks along with our guide. Our guide was Kioko and he was great company to see all the parks with. The entire trip was well planned and executed.

We had taken the luxury package for our honeymoon, however only our last accommodation for 2 nights at Masai Mara was luxury level. Other accommodations were average and the price paid for the luxury was not justified.

Overall, it was a great experience and we will remember our safari experience for life.

Sumit DasGupta   –  
United States US
Visited: September 2023 Reviewed: Oct 9, 2023

Email Sumit DasGupta  |  65+ years of age  |  Experience level: over 5 safaris

Customer driven provider, very helpful, and very courteous!
4/5

First the positives:

1. The owner, Carol Kendi, was very patient and helpful from the very beginning and worked with me to plan our trip. She is very customer-driven and it was a pleasure to meet her in person in Nairobi. I particularly like the name of company, Kameraz of Africa, to encourage safari visitors to shoot animals through camera lenses and not through the barrel of a gun! Great idea! Keep up your zeal in this effort!

2. The tour guide, Kioko, was OUTSTANDING. He was knowledgeable and thorough and went out of his way to ensure we had all the opportunities to see as many wild animals living free in their environment, including watching 3 cheetahs hunting a small antelope. I particularly appreciate the effort he put in so that we could observe and photograph Craig, the giant tusker, in the Tsavo Conservancy next to Amboseli National Park. We also appreciate the wonderful conversations we had on a variety of topics during the long drives between the different parks. He gave us a window into life as it exists in Kenya. And we also appreciate the extra driving he had to do to go back to Lake Nakuru National Park to collect our passports and money that we had left behind in our room.

3. Visits to Amboseli National Park (NP), Masai Mara NP, and Lake Nakuru NP were excellent. Loved every minute we spent there.

4. The lodges at Lake Naivasa, the Sawela Lodge, and Lake Nakuru, the Lake Nakuru Sopa Lodge, were SUPERB. Wish we could have spent an additional night at Nakuru. They had great scenery, great food, excellent staff, and very luxurious rooms. They were very peaceful places.

Now, the not so positive things:

1. The lodge at Amboseli, the Amboseli Sopa Lodge, was OVERALL good. The food service was very clean and the food very flavorful. The staff were very, very helpful. There was no pressure to tip anyone which made it easier to give tips where necessary. The area around the lodge was very peaceful with a view of Mt. Kilimanjaro. The only negative was that the room itself was very AVERAGE.

2. The lodge at Masai Mara, the Jambo Mara Safari Lodge, was very POOR. The room was small, the bathroom was tinier and there were large crawling insects coming in through the drain pipe every night that I had to collect and throw out. The food was quite poor and both of us got sick enough that we were less than well through the rest of our journey. The worst part of it was that there were so many Masai people who wanted to be tipped. There was so much pressure to give tips to people who just sat there and provided no service. Lastly, there were tour groups from Iran who made so much noise with their loud music that it was hard to sleep and yet the staff on duty did nothing to curb their behavior. Hope this lodge is never used by this fine company in future safaris.

3. We got no value out of Lake Naivasa NP and Aberdare NP. If we knew as much as we know now, we would have instead gone to Tsavo National Park.

Siva   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Sep 13, 2023

Email Siva  |  Experience level: first safari

Knowledgeable, Experienced, Professional though friendly
4/5

My guide's name is Karanja. Very friendly and professional guy. Knowledgeable. He'll try his best to accommodate your requests. Kameraz is a good tour operator, reasonable prices i believe and good options for accommodation. For all those visiting Masai Mara, do insist on having your stay within the reserve or near Sekenani gate as it's much closer to the happening part of the reserve.

Alina   –  
United Arab Emirates AE
Visited: February 2023 Reviewed: Mar 8, 2023

Email Alina  |  35-50 years of age  |  Experience level: first safari

Reliable company
4/5

We had an awesome time in Kenya last week of Feb. We explored Aberdare Nation Park, Ol Pejeta conservancy, lake Nakuru and Maasai Mara and managed to see all big 5.
Safari is a very unique experience, nothing like that we did before and kameraz made it happen. Carol Candy was super available while we were planning the trip and during the stay. I would definitely recommend this company to arrange the safari.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 100
  • 4 star 8
  • 3 star 5
  • 2 star 1
  • 1 star 0
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