Safari vehicle and our tour guide Steven Mbwambo
Kima Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2010)
- Member Of:
- TTB, TALA & TANAPA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,080 per person per day (USD, excl. int'l flights)
Reviews
NO
Email Linn | 20-35 years of age | Experience level: first safari
The trip was effected by many different things.
It was a good trip to Serengeti ang Ngorongoro. We saw slit of animals, and the crew did their best to hive us a good experience.
ES
Email Katariina | 20-35 years of age | Experience level: first safari
Poor alignment on expecations.
We booked 1 day safari with Steven. However, our experience fell short with the expectations that were created by Kima Safari. Much to our surprise, the trip from DAR to Mikumi starts with the safari car so that means limited airflow due to no AC throughout the trip. This was rather difficult to endure during our 7 hour drive back in 40 degree heat. Moreover, we were promised a breakfast at the arrival which in the end was not offered. On our way back, the car broke down which caused a 2 hour delay in our trip back. We also wanted to pay in 2 parts and we were overcharged with the second payment.
Once we explained the situation to Steven, he told us that the 'driver forgot the breakfast' and that overcharge was 'his mistake'. Initially we were promised a minor refund for this but now we have been waiting for a response for a week and have not yet heard from Steven. On a positive note, we were able to see most of the animals which was definitely a memorable experience.
I believe better alignment on expectations from Kima Safari's side would have made the day trip more enjoyable and I recommend going over the itinerary with the driver prior to the trip in order to avoid any misunderstandings.