Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Cristina Beloqui   –  
Spain ES
Visited: July 2022 Reviewed: Mar 13, 2023

Email Cristina Beloqui

In one word, GREAT
5/5

We have just made a trip to Kenya (safari and a few days on the beach in Lamu) and the truth is that it has been great. From the first moment, I mean when we started planning the trip, until we were back home with all our suitcases, they have taken care that everything goes smoothly. Martin, our guide, who spoke perfect Spanish, has been responsible for making everything interesting and extremely pleasant for us, easily adapting to our particularities. I must say that we were traveling with two little girls and they also enjoyed the trip very much without any setbacks. A great professional and a great person. At the agency, Ngatia and Lilian have gone out of their way to prepare a trip for us in the best conditions. The hotels (tents in several cases), excellents. Anyway, I don't know what I could say other than that the trip has exceeded our expectations

Alice   –  
United Kingdom UK
Visited: December 2022 Reviewed: Mar 15, 2023

Email Alice  |  50-65 years of age  |  Experience level: 2-5 safaris

The company is customer-focused. They have a problem building rapport with customers who help. seek
5/5

Outstanding and personalized services. The company went above and beyond to help me find the package to suit my budget.

Flonjo   –  
Kenya KE
Visited: September 2021 Reviewed: Mar 16, 2023

Email Flonjo  |  50-65 years of age  |  Experience level: first safari

One cherishable awesome experience!
5/5

Africa Rebound are very professional in the service they give. Proactive, communication was polite, clear and informative. The communication was timely both spoken and written. The service was exemplary and respect of time was maintained. The tour was well organized thrilling and most enjoyable. And I got a Tshirt for it!

Silvia Muli   –  
United Kingdom UK
Visited: December 2022 Reviewed: Mar 23, 2023

Email Silvia Muli  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely amazing
5/5

My family and I just got back from a great family-friendly vacation in Mombasa. Africa Rebound Safaris organised everything and made our trip easy and fun. Lilian was very knowledgeable and offered great advice on what to do in Mombasa and the surrounding areas. The train ride from Nairobi to Mombasa was an unforgettable experience and allowed us to spot lots of wildlife like elephants along the way.

Soon as we arrived at the Mombasa train terminus, the temperatures were HOT, but our guide was already waiting for us with some cold refreshments ready to shuttle us to our hotel on the south coast.

Upon arrival at Diani Sea Resort, the kids were so excited to explore their surroundings. The hotel staff were incredibly welcoming and accommodating. The family room was perfect for us, and the boys even got their own room within the room. The palm trees and sea view were amazing.

The pool was so much fun, with a great water slide the kids could not get enough of, allowing me and my husband to relax with some cocktails on the sun lounger knowing the kids were safe. We even got to try some water sports, like volleyball and scuba diving, which the kids absolutely enjoyed. The food and evening entertainment was also great and the kids were enthralled by the traditional dances.

Lilian from Africa Rebound Safaris also organised some fantastic day excursions for us, including a visit to the Nairobi National Park and Giraffe Centre. The pick-ups and drop-offs were very punctual, and the tour guide was great. My family and I are already planning our return trip to Mombasa as the kids just cannot get enough of it especially Diani.
Highly recommend Africa Rebound Safaris and the amazing Diani Sea Resort!

Wamucii   –  
Kenya KE
Visited: October 2021 Reviewed: Mar 23, 2023

Email Wamucii  |  20-35 years of age  |  Experience level: 2-5 safaris

They deliver an experience beyond what's advertised
5/5

Planning the trip was so easy because they had a payment plan so it was easy to save. Fast, effective and comprehensive communication about the itinerary, what to expect. For me it was a solo trip to Loiyangalani/Lake Turkana/Marsabit with a group of other ladies I didn't know but they made the experience fun and easy to enjoy. I'd definitely say I got excellent service and value for my money. I would book with them again and again.

Peter Chweyah   –  
United States US
Visited: March 2022 Reviewed: Mar 31, 2023

Email Peter Chweyah  |  50-65 years of age  |  Experience level: 2-5 safaris

Such a kind and fabulous guide
5/5

They tour van was clean and well maintained and were reliable from booking through the conclusion of the tour. The price was very fair as well; overall, got value for our money.

Anne   –  
Kenya KE
Visited: April 2023 Reviewed: Apr 19, 2023

Email Anne  |  50-65 years of age  |  Experience level: over 5 safaris

She offered excellent services, understood my requirements and offered suggestions .
5/5

Africa Rebound Safaris, they offered us excellent services. Our itinerary was upto our expectations and information was delivered promptly and clear. We were offered a variety of hotels to choose from according to our budget. The transfers to and from the hotel were prompt, the van was clean and the driver very professional.

Rediet Takele   –  
United States US
Visited: May 2022 Reviewed: Jun 21, 2023

Email Rediet Takele  |  35-50 years of age  |  Experience level: first safari

Exemplary tour operator: Exceptional service, personalized itineraries, unforgettable experiences.
5/5

I had the pleasure of using Africa Rebound Safaris tour operator during my visit to Kenya in the spring. They conjured up a mind-blowingly personalized itinerary that took me on a mesmerizing journey through the vibrant city of Nairobi, a jaw-dropping safari adventure, and a blissful beach escape. This intricate masterpiece of an itinerary involved booking tickets for planes, trains, and even local flights, leaving me in awe of their expertise and attention to detail.

We were extremely pleased with the tour. The hotels were excellent, and their restaurant recommendations were fantastic. The safari guides were knowledgeable, and we had a great experience at the resort. The tour operator regularly checked on us, promptly responded to our requests day and night, and had a thorough understanding of immigration rules and procedures. They even arranged for a person to conduct our COVID test at our hotel. Talk about VIP treatment!

I was particularly impressed when, on our last flight, we were about to miss our connection. Our superhero tour operator magically appeared at the airport, whisking us from one terminal to another, saving the day and ensuring we didn't miss our flight. They went above and beyond our expectations.

Overall, we were thrilled with our trip, and the tour operator's exceptional service made it even more memorable.

Susan   –  
Kenya KE
Visited: August 2023 Reviewed: Aug 26, 2023

Email Susan  |  20-35 years of age  |  Experience level: first safari

They are client oriented and quite knowlegeable
5/5

They recently organized a short trip for my family and I and we really had fun. Knowledgeable response to our taste and preferences and readily available in cases of clarifications. We had fun during the trip,most especially the kids. We are definitely having our future vacations and trips with them as they are quite reliable.

Mojca   –  
Slovenia SI
Visited: September 2023 Reviewed: Sep 27, 2023

Email Mojca  |  50-65 years of age  |  Experience level: over 5 safaris

The tour agent that every tourist wishes for.
5/5

Lilian was very prompt in answering all our questions and requests, she is very nice and has been helping with our travel arrangements in Kenya beyond our expectations.
The tour to Amboseli NP with our guide Anthony was all we hoped for - well organized and carried out. All worked out perfect and we highly recommend Africa Rebound Safaris for your Kenyan experience.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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