Reviews

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Angelo Sanford   –  
Canada CA
Visited: December 2024 Reviewed: Dec 17, 2024

Email Angelo Sanford  |  65+ years of age  |  Experience level: first safari

What A Great Experiencec
5/5

What a great experience! It was one year in the making between the first contact and the actual trip, I felt looked after throughout the whole time with every email and every question answered, every interaction with the team was thoughtful and clearly with a lot of care behind it! The tour was amazing, we managed to see the big 5 and so much more! The accommodation and service was great at every hotel and lodge we stayed, but I would have to say that what impressed me the most was our lovely guide and Teddy, so knowledgable and attentive, he was an absolute star!

Alexander Johns   –  
Switzerland CH
Visited: December 2024 Reviewed: Dec 17, 2024

Email Alexander Johns  |  35-50 years of age  |  Experience level: first safari

My Son's Birthday
5/5

Booked Jamal Holiday Safaris for my son's birthday. Booking this trip was the best decision I ever made, my son's birthday will be one to remember Our tour guide was Teddy and he was very knowledgeable and friendly. You made sure we were well taken care of from picking us up to the last day of our trip.

kumpa   –  
Denmark DK
Visited: December 2024 Reviewed: Dec 18, 2024

Email kumpa  |  50-65 years of age  |  Experience level: first safari

Was Excellent
5/5

We had a great time with Jamlan Holiday Safaris. They were responsive to our needs (which included a group member arriving in the middle of the trip due to a complication) and always communicative. The experience itself was excellent, great wildlife watching and quality accommodation. You can definitely take the tour

Nacereddine Bouk   –  
Algeria DZ
Visited: January 2025 Reviewed: Jan 27, 2025

Email Nacereddine Bouk  |  50-65 years of age  |  Experience level: 2-5 safaris

excellent agency
5/5

agency with a very responsive sales agent Teddy and a guide Richard who provided us with a very rich safari.
to recommend without hesitation.

Brad   –  
China CN
Visited: October 2024 Reviewed: May 12, 2025

Email Brad  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Brad and not that of SafariBookings.
Jamlan's trip arrangement is disappointing
2/5

Last Oct, we booked two trips from two trip operators in Kenya. One 8 - day trip from Nairobi to Amboseli, Tsavo and Diani, which turns out to be perfect; the other from Nairobi to Nakuru to Masai Mara operated by Jamlan Holiday, which is quite disappointing.

We soon found all the hotels Jamlan booked for us are outside the park upon the start of the trip (in most cases, the hotels and lodges outside the park are cheaper than those located inside the parks). That truly cost our much time on the way and largely reduce our time inside the park. For example, when reaching Nakuru, we had to go through traffic jams of a city besides Nakuru to eventually arrive at the hotel inside the city. I then asked Jamlan to make adjustments but was refused with nice excuses like their operation cost is too high.

It seems they don't understand tourists can calculate the average price per day and compare it with that of other trips. Also they don't understand we can talk with other tourists to make comparisons.

So, I strongly suggest all guests planning to book the trips operated by Jamlan Holiday to check the locations and prices of the hotels, as that is an important part to decide the quality of your trip.

Reply from Jamlan Holiday Safaris
Reply from Jamlan Holiday Safaris
Posted on May 12, 2025

Dear Brad,
Thank you for taking the time to share your feedback. We genuinely appreciate your insights, as they help us continue improving our services.

We are glad to hear that you had a wonderful experience on your first trip and regret that the second trip did not fully meet your expectations. Our team works hard to design itineraries that balance quality and cost-effectiveness, and we always aim to provide accommodations that align with our clients' preferences and budgets. The hotels selected for your journey were chosen with these factors in mind and were shared with you before your trip, with your approval.

We apologize if the location of the hotels outside the parks impacted your experience. We understand the importance of proximity in maximizing time inside the parks, and we are always open to customizing itineraries and accommodation options when requested. We value your feedback and will use it to better communicate with future guests regarding accommodation options and their impact on travel time.

Thank you once again for your feedback. We hope to have the opportunity to serve you again and provide a more tailored experience.

Lejay and Kamryn   –  
Bermuda BM
Visited: May 2025 Reviewed: May 19, 2025

Email Lejay and Kamryn  |  65+ years of age  |  Experience level: first safari

Experienced, Knowledgeable and Helpful
5/5

My daughter and I booked a 7 day safari with Jamlan that originated in Tanzania and finished in Kenya. The itinerary covered all of the main parks. Although we had kept our expectations low since we were traveling during the rainy season, the trip was an amazing and unique experience; exploring the different terrains, seeing wild animals up close, and driving through local villages. This was truly an awe-inspiring experience.

We were guided through the Serengeti and Ngorongoro Crater with our tour guide, Jobin, who was very experienced and knowledgeable. There was a smooth transition from Tanzania to Kenya, where our new guide Jonathan added his own knowledge and perspective to the game drives.

The accommodations were absolutely amazing, however one downfall was although they were within the parks, it was quite the journey to get to them. The long journey was worth it, as the hotel staff were amazing, with great service and rooms were impeccable to say the least.

Teddy was a great tour operator answering all kinds of questions and making suggestions that led to us having a trip of a lifetime.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 32
  • 4 star 2
  • 3 star 0
  • 2 star 2
  • 1 star 0
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