Reviews

Average User Rating
4.2/5

Rating Breakdown
  • 5 star 30
  • 4 star 3
  • 3 star 0
  • 2 star 2
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 38 Reviews
rob ilsley   –  
United Kingdom UK
Visited: September 2014 Reviewed: Sep 30, 2014

Email rob ilsley  |  65+ years of age  |  Experience level: over 5 safaris

truly a memorable fantastic experience
5/5

from the very first moment of landing at nairobi till the moment we left somak did everything possible to make this the holiday of a lifetime...our guide and mentor (joyce )took care of everything . the organisation and service were first class as were the lodges we stayed in...our driver made sure that we saw the big five and so much more... a wonderful holiday

Kate coburn Visited: May 2014 Reviewed: Oct 1, 2014

Could not have been bettered
5/5

Excellent service; someone always available to help and advice from initial phone call to returning home. Safari and accommodation surpassed my expectations. Will recommend Somak to all my friends and family.

Amanda R Visited: September 2014 Reviewed: Oct 7, 2014

Experienced and Dependable
4/5

This is the third time I have used Somak for a 'special' holiday (having been, with them, to Tanzania, Kenya, Botswana, Zambia, Zimbabwe, Zanzibar and Mauritius). Somak are experienced in their field and 'know their stuff'. They will advise as appropriate and also research and arrange any bespoke requirements their clients have - I usually have something I've read about that I'd like to do and they've never failed to disappoint. All of our holidays have been multi-centre but the experience is seamless - when we travel to a new destination, without fail there is always someone to meet us - which is invaluable when you are in unfamiliar surroundings. The only thing I would recommend to Somak is that they build in a courtesy call when their clients return from holiday - I usually have some constructive feedback where improvements could be made and I feel they are missing a trick by not doing this. But, in terms of recommending Somak as a tour operator, I wouldn't hesitate.

Denise Jensen Visited: September 2014 Reviewed: Oct 13, 2014

Fantastic first African Safari experience!!
5/5

This was my first ever safari and my first trip to Africa, and I was travelling alone, so was unsure what to expect. From the moment I arrived at Nairobi airport and met our Somak representative, I was put at ease by his friendliness and professionalism. We did an 8 day Cheetah safari and moved around from camp to camp - our driver was so knowledgeable about the animals and the African terrain and I learnt so much from him. He was very conscientious and always "went that extra mile" which resulted in us seeing some rare sights and occurrences. The accommodation was very comfortable and some of the camps were luxurious! The people of Kenya are lovely, smiley people and I can't wait for my next trip to Africa!! I would thoroughly recommend Somak for your safari.

Margaret Lamont   –  
France FR
Visited: November 2013 Reviewed: Oct 14, 2014

Email Margaret Lamont  |  65+ years of age  |  Experience level: over 5 safaris

Somak,the very best safari company at extremely affordable prices
5/5

I have travelled with Somak since 2000 and have never had any complaints. They are second to non for service and attention to detail. Whether you choose a set safari as shown in the brochure or go for a tailor made trip you will be delighted with the care you receive as individuals and the standard of accommodation and guides you are offered.

Robert   –  
United Kingdom UK
Visited: July 2014 Reviewed: Oct 30, 2014

50-65 years of age  |  Experience level: first safari

Somak.A very professional safari operator, which meant the Safari was well organised and enjoyable
5/5

We very much enjoyed our Safari with Somak. Nothing was too much trouble at all stages. We arrived at the Somak Lounge in Nairobi before meeting our driver Dominic, who was excellent throughout. As it was our first Safari we were advised to go on the Cheetah Safara, which involved a lot of travelling but meant we had a lot of variation. Thanks to Dominic we saw the big five and when on our first game drive on the Masai Mara we saw Wildebeest cross the river. All the accommodation was excellent. The only disappointment was the lack of other tourists who had been put of by the security situation but there was nothing Somak could do about that. Indeed we did not feel threatened in any way. Dominic came to the rescue when I realized I had forgotten my Camera battery charger by going off to visit many shops before returning with a typical Kenyan multi functional charger, which with a bit of adjustment charged my battery. The Safari did live up to expectation and my children cant wait to go back.

Michael Moriarty   –  
Ireland IE
Visited: March 2013 Reviewed: Nov 4, 2014

Email Michael Moriarty  |  50-65 years of age  |  Experience level: over 5 safaris

Superb trip organisation and excellent staff
5/5

I have travelled with Somak a number of times and each time have been impressed by all aspects of the trips. They have tailored holidays to meet my requirements in a professional and friendly manner. All pick ups/drop offs have always been absolutely punctual. Their staff on the ground in the various locations have been excellent and the locations they choose of a high standard.

Pamela   –  
United Kingdom UK
Visited: September 2014 Reviewed: Nov 4, 2014

50-65 years of age  |  Experience level: 2-5 safaris

AMAZING....unique and very special setting. Service excellent ..highly recommended.
5/5

Perfect combination of safari and relaxation on the beach . Staff all friendly and their attention to guests needs fantastic and guide excellent . Not the place for seeing the big 5 but still wonderful for the experience and photo opportunities.
All our expectations were surpassed .

Dave Loader   –  
United Kingdom UK
Visited: October 2014 Reviewed: Nov 18, 2014

50-65 years of age  |  Experience level: first safari

A wonderful experience! The Somak people cannot do enough for you, cannot recommend highly enough.
5/5

I cannot express how well we were looked after, from the first minute of being greeted at Nairobi airport to the sad farewell to our Guide, Francis (Mappa)
The organisation, information and general attention to detail was second to none. We all felt very safe and no request was too much trouble.

If we wanted to be picky, the Lodge at Naivasha is getting a bit tired and was nowhere near the standard of the other two, but was still comfortable enough and the staff were very pleasant and accommodating.

The OUTSTANDING element of the Safari was no doubt FRANCIS! he was perfect, such a gentleman, courteous, so knowledgeable and obviously very well respected around the game parks by the other drivers and lodge staff. He could not do enough for us, always happy, always pointing out points of interest and generally happy to answer any questions and converse with us on any subject. The children loved him and wanted to bring him home!!! If there is a better guide in the whole of Kenya I would like to meet him because he would have to be something exceptionally special to surpass Francis!!!

Whoever books your guides please pass on our comments because if all your guides are as good as him then I am surprised if anyone would travel with another company, we would certainly make sure he was available, should we return! He is a great advertisement & ambassador for your company, Cherish Him!!!!!

With regards to our stay in Zanzibar, I again cannot fault this, the Gemma DELL EST definitely one of the best hotels we have ever stayed in!!!
Food Great, staff superb and the location is idyllic.

Pamela   –  
United Kingdom UK
Visited: September 2014 Reviewed: Nov 19, 2014

50-65 years of age  |  Experience level: 2-5 safaris

Fantastic price service and delivery of the holiday as described in the literature..
5/5

Excellent in every way , people friendly , knowledgeable and able to provide a holiday of a lifetime !

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 30
  • 4 star 3
  • 3 star 0
  • 2 star 2
  • 1 star 3
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