Safarilink SA
- Office In:
- Size:
- 5-10 employees (Founded in 2016)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $151 to $617 per person per day (USD, excl. int'l flights)
Reviews
Nice Tour but not much space
Nice tour but not much space to sit comfy. But overall good
Email Khumo | 35-50 years of age | Experience level: over 5 safaris
Ok wish we had a better first stop
Tiyani was our driver he wasn't bad and we got to the airport on time
SG
Email Cher | 20-35 years of age | Experience level: first safari
Great driver but always late
Tiyani is great, but not sure how the agency arranges their pick ups with other passengers. Out of the two times I’ve been with Safari Link, they were late both times.
Tiyani was professional and corteous
He arrived on time, he was professional and courteous at all times
BR
Email Francis | 35-50 years of age | Experience level: first safari
Ir is good
The experience was good
The time of brakes good
Email James | 20-35 years of age | Experience level: 2-5 safaris
Charismatic and a pleasure to be around.
Unfortunately the booking with SafariLink left a bad taste in my mouth before the trip even started... but read my whole review before it leaves a bad taste in yours.
Booking with (Nobhule? At least that's the name that is on the invoice) was like trying to extract information from a stone and talking to an edgy teenager with their short, extremely unprofessional replies. After booking, I recieved no information as to where the shuttle was going to be (I knew I was going to be picked up in a shopping center, but the shopping center is medium sized and there was a few places the shuttle could've been) and after asking multiple times for the booking confirmation by calling and SMS, I never received it. I infact arrived at my shuttle the morning of, with no booking confirmation, stressing I was going to get denied the shuttle I had paid for.
SafariLink had 3 full business daysand 5 ½ regular days to send me the booking confirmation.
This was by far the most frustrating booking experience I've had.
But other than the friction and hassles dealing with the salesrep, the trip was a breeze and super smooth experience. The driver - Thomas - was fun, friendly and full of smiles. When everyone was in the shuttle he explained how low we had before the first stop, between the 1st and 2nd, and then how low we had after, and refreshed everyone's memory after every stop. He did a really good job with driving the pothole-y road from OR Tambo to Hoedspruit.
BR
Email Gustavo Berçot | 20-35 years of age | Experience level: first safari
My not so pleasant safari experience with Safari Link
I had some problems with this agency that I would like to highlight here.
I booked a three-day safari. It was agreed that they would pick me up at my hotel in Johannesburg before heading to Kruger. One day before the trip, I sent a message to confirm, and they told me that I should go to the airport instead, as we would be leaving from there. I sent them the previous message where they had mentioned picking me up at the hotel, but I did not receive a response in time. Because of that, I had to go to the airport just to be safe.
After this inconvenience, it took me an extra hour to arrive at my lodge because my name was not on the driver’s list. He confused me with another person whose name was on the list and initially took me to the wrong lodge.
After that, we finally arrived at the correct lodge, but they informed me that there was no tent available for me because the agency had not sent my reservation to them either, just like what happened with the driver. As a result, on the first night, I was taken to another nearby lodge so I would have a place to sleep.
On the way back to Johannesburg, I managed to arrange for them to drop me off at my hotel, but once again, nothing was easy. The driver had the wrong address and was going to take me to the hotel where I had stayed before going on safari. Fortunately, I checked it in time and was able to speak with him so he could take me to the correct address.
Despite all these issues, everything was eventually resolved, and I was still able to enjoy the experience in the best way possible. However, these were still unpleasant situations that nobody would like to go through.
Email Adam | 50-65 years of age | Experience level: over 5 safaris
Pleasant
Thomas, our driver was pleasant enough. Driving is a little aggressive, however road conditions may play a role.
Tomus was very friendly and kind informing us each an every way he made the tour very peaceful
Safari link is a very well organized tour company very happy with there services
CH
Email Arnet | 20-35 years of age | Experience level: over 5 safaris
On Time quite good
The Transportation was good. Theodore was always on time and did great stops on the way there and back . Although we had to sign a lot of forms over and over again and we did get quite pushed to fill out a review.