Reviews

Sort By: Date Most Helpful 21-30 of 106 Reviews
Gunther   –  
Germany DE
Visited: October 2017 Reviewed: Nov 10, 2017

Email Gunther  |  35-50 years of age  |  Experience level: 2-5 safaris

highly professional, excellent service, amazing tour guides, outstanding travel experience!
5/5

In August 2017 I booked the Fisheagle canoe trail on the Zambezi River in Zimbabwe with Zambezi Safari & Travel. The tour was performed together with Natureways Safaris in Kariba. From the first contact the service was excellent, individually shaped and 100% reliable. Liz Ferreira from Zambezi Safari is the most passionate and considerate travel agent I ever dealt with, with a deep knowledge of the destination country and local conditions. With endless patience and commitment she replied within 24 hours to every question I had in advance, and there were a lot! Beyond the trip I booked with her she gave me valuable tips for my self driving journey through Zimbabwe. Thank you so much!
The canoe trip itself exceeded all my expectations. The tour guides Zera and Kenneth were simply adorable. Highly professional and empathic, with a mind-blowing knowledge of nature, wildlife and local history. They know the river by heart, I felt safe and comfortable at any time. This trip was an outstanding and unforgettable experience far away from touristic mainstream. Highly recommended!

Jennifer   –  
Canada CA
Visited: October 2017 Reviewed: Nov 11, 2017

Email Jennifer  |  50-65 years of age  |  Experience level: first safari

A trip of the most wonderful extraordinary
5/5

Zambezi put together a trip that literally has been a highlight of our lives. South luangwa park is the wild and nature preserved. There are no words to describe it really. Accommodating our dates and connecting with our son who is working in the park should have been a nightmare but Chris at Zambezi made it effortless for us. He put together a package that was wondrous and went out of his way to ensure that our son could spend some days with us. The bush camps are simply an experience extraordinaire. And Zambezi made it all work smoothly and answered all of our new to Africa questions. I can't recommmend them highly enough.

Jack S   –  
United States US
Visited: June 2017 Reviewed: Dec 8, 2017

Email Jack S  |  65+ years of age  |  Experience level: over 5 safaris

my eighteenth trip to Africa and it was the best trip yet!
5/5

My trip was outstanding in all respects. every aspect was well planned and first class and I had a wonderful guide that knew the country, history and culture making it all the more enjoyable. I had experiences that I will treasure the rest of my life and beyond the most optimistic expectations I had for my trip.

Holly   –  
United States US
Visited: September 2017 Reviewed: Dec 11, 2017

Email Holly  |  20-35 years of age  |  Experience level: first safari

Helpful People and the Experience of a Lifetime
5/5

The service when booking the trip was great, my contact answered all my questions and was very responsive. The reminders for when payment was due were also helpful. The service of the people running the rafting trip was also excellent, they were all very friendly and helpful and I was always confident that I was in good hands. My raft guide was Boyd, who was insane but very good at his job and very friendly, haha. Sven ran the entire show, and he and Scotty were patient and comforting and exciting guides. Plus, doing a 4-day rafting trip with total strangers is a great way to make friends with fascinating people from all over the world!

The trip itself was significantly more dangerous than I realized it would be, but that's the way of doing crazy things in nature. I wouldn't take back this experience for the world.

FAISAL SULTAN   –  
United States US
Visited: December 2017 Reviewed: Dec 18, 2017

Email FAISAL SULTAN  |  35-50 years of age  |  Experience level: 2-5 safaris

The Best!
5/5

This was the second time we booked with Zambezi and we couldn't be happier. The knowledge Mark and team have about pretty much the entire African continent is impressive. Mark always takes the time to get to know our preferences and what we like and (more importantly, what we dont). They wont try to oversell you and know that more expensive doesnt always mean better.

FOr our most recent trip to Serengeti in December, we trust Zambezi so much that we told them when we wanted to travel and where, and they planned everything for us - and that was that! I didnt even have to research anything, because I knew whatever Mark and team planned for us we'd like. And we did!

Looking forward to booking our next safari with Zambezi soon! We really cant think of booking our safari's with anyone else. Thanks to everyone at Zambezi for taking good care of us!

Geoffrey Turner   –  
United States US
Visited: March 2018 Reviewed: Mar 19, 2018

Email Geoffrey Turner  |  65+ years of age  |  Experience level: 2-5 safaris

Review of trip to Victoria Falls and Chobe Game Lodge
5/5

Planning with Zambezi was very easy, very accommodating, "last minute" changes made easily.
Everything went as discussed, with no delays.
Ilala Lodge was excellent, particularly the location. Sunset cruise was wonderful too, though not many animals.
One minor sanfu: we had wanted to be picked up at Ilala at 2pm for our drive to Chobe Game Lodge. They said that wasn't possible (something about the border being closed?), that we would have to leave at 11:30 or so. Later they agreed it was okay. Eventually we left a 1 pm, which actually got us to Chobe in time for the sunset river cruise (which turned out to be the only day we were there that they offered it).
Chobe Game Lodge was fantastic. We stated in the Honeymoon Suite, with plunge pool, and lots of space.
We were assigned the same guide for most all of our drives and river cruises. Her name is RB and she was terrific.
We saw most every game animal we wanted (including a leopard, for a brief few seconds). No zebras and hyenas this time.
Our one disappointment was the food, lunch and dinner. They seem to be able to get many different fresh food items so the production was disappointing, not what we should expect from a luxury lodge. Exception: breakfast was always good.

Christina   –  
United Kingdom UK
Visited: March 2018 Reviewed: Apr 10, 2018

Email Christina  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service and a wonderful safari trip overall!
5/5

Zambezi Safari & Travel helped us book a week-long trip to Zimbabwe in March, 2018 - the local (Vic Falls-based) agent, Chris, was great - he offered recommendations between different camps/lodges and worked with us to stay on budget and still fit in all the activities on our list. The booking process was easy and all questions were answered very promptly. We had an amazing safari trip and particularly loved staying at Gorges Lodge - the views and wonderful hospitality absolutely outweighed the 30-min travel distance to the Vic Falls park.

Ian   –  
Germany DE
Visited: May 2018 Reviewed: May 15, 2018

Email Ian  |  65+ years of age  |  Experience level: over 5 safaris

Zambezi Travel gave excellent service in itinerary planning, costing and implementation. Recommended
5/5

As a returning customer, the high standard of service was maintained during itinerary planning - sensible suggestions - costing - transparent - and implementation - slick transfers and without unwelcome surprises. Our itinerary involved Vic Falls, the Chobe and the Mgadikgadi Salt Pans.
I would highly recommend Zambezi Safari & Travel.

Casey   –  
United States US
Visited: August 2018 Reviewed: Sep 1, 2018

Email Casey  |  20-35 years of age  |  Experience level: first safari

Excellent service with even better personnel!
5/5

Everything about this trip, from booking to experience was impeccable. Liz Read took my number of days, budget and interests and put together the PERFECT trip with exceptional lodges and safaris.

Fiona   –  
United Kingdom UK
Visited: August 2018 Reviewed: Sep 5, 2018

Email Fiona  |  50-65 years of age  |  Experience level: 2-5 safaris

Best holiday ever
5/5

Zambezi Safari and Travel Company were exceptional from start to finish. This is the second time that we have been to Africa with them. The whole holiday ran like clockwork and exceeded our expectations. We stayed at Chindu Island Camp on the Zambezi and Camp Hwange and Bushcamp in Hwange National Park. We ended our holiday back in Victoria Falls and stayed at Ilala Lodge. We were lucky enough to have the same brilliant guide for six days in Hwange and had exceptional sightings of wildlife including 40 different lions. We learnt so much about the country and the wildlife. Everywhere we went the service and staff were first class and we felt very spoilt. We were an adult family of 7 and loved every minute of the holiday. I would recommend using Zambezi Safari and Travel Company to organise your safari and we all cannot wait to go back.

Average User Rating
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