Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 106
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-1 of 1 Reviews
Radhey Gupta   –  
India IN
Visited: September 2025 Reviewed: Sep 28, 2025

Email Radhey Gupta  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Radhey Gupta and not that of SafariBookings.
Destiny Explorers Issa is a Trickster.
1/5

We booked a 4- Night Serengeti Safari which included Mid luxury Lodge booking. He confirmed 4- nights in 4 different lodges. He showed us good Lodges when we booked but then he changed the lodges to low catgory & CHEAP lodges rather small with minimal facilities. We really suffered with him. We checked with the 2 of the Lodges (Ikumbi & a Farmhouse) & these were booked only about 3/4 days before our arrival while he collected the Advance payment almost 30- days before our arrival. And both these lodges were small & even had more 50% vacant rooms. Initially he showed Kankari Lodge & Eileen Tree House.
Even the Guide was too slow & I dont know if he had knowledge about Serengeti. He asked to guide him where we wanted to go.
My advice NEVER book a full Safari with Destiny Explorers.

Reply from Destiny Explorers
Reply from Destiny Explorers
Posted on Sep 30, 2025

Hello Radhey Gupta,

It was a pleasure to host you and your family from India. We believe we did all we could to ensure you had an amazing experience with Destiny Explorers. I (Issa Hamisi) personally spent two days with you, showing you around Moshi town, including a Kilimanjaro day hike and a visit to Materuni Village. Our guide, Mr. Tarimo, was also very happy to host you for your safari in Tanzania. Mr. Tarimo is undoubtedly one of our most experienced and knowledgeable guide (with more than 20 years in guiding experience). He is one of the best guides at Destiny Explorers based on our previous clients' comments about him. It's unfortunate that you have not had a chance to enjoy his service. However, I believe at some points you must have had a great time with him taking you around the parks for the 5 days.

Regarding the lodges, ALL of them are mid-range and not luxury as well as the one you stayed in are mid-range as we confirmed earlier via email by the time you confirmed the booking. I was very informative with you in all aspects concerning your safari. We had phone calls and shared text messages almost every day, answering any questions you had. One day before your safari, for the third time I provided a briefing note about the entire safari and the lodges you would be staying in after dropping you at Arusha Four Points Hotel. You were all happy and appreciative of the plans. It's unfortunate that all the information was also shared via email prior to your arrival, but you mentioned you didn't have time to read it, which led to us communicating primarily via WhatsApp.

On behalf of the entire team at Destiny Explorers, I believe in learning from any mistake that might happen during our service deliverance and ensuring smooth communication with our clients prior to their safari.

Thank you again for your trust and also choosing Destiny Explorers.

Best regards,
Issa Hamisi

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 106
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Destiny Explorers, not SafariBookings