Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 159
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-4 of 4 Reviews
Jane   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 17, 2023

Email Jane  |  Experience level: 2-5 safaris

Excellent tour with great sightings
4/5

Tour guide turned up on time, we drove to Tarangire National Park and saw an abundance of elephants, birds, giraffes etc. The accommodation was also very good. On the second day we went to Ngorogoro Crater which was excellent and again, we saw a good amount of animals. The guide ensured we got close enough to get some excellent pictures.

The only drawback was that the guide takes you to a Masai village. The Masai people wanted $50 for the two of us to dress us up in their traditional clothing, which was a bit cringe, and explain how they live and show us around their village, which we found a bit steep and didn't want to do. We were not warned of this. On the way home, the driver stopped at 3 separate shops, all selling Masai carvings for well over the odds, when we didn't really want to buy anything as we were only carrying backpacks, but nonetheless you have to stop there. Mind you, there were several other safari jeeps at the villages/shops, so I guess you just don't have a choice.

Naresh   –  
India IN
Visited: December 2023 Reviewed: Jan 15, 2024

Email Naresh  |  65+ years of age  |  Experience level: 2-5 safaris

The tour guide was excellent in all respects
4/5

The sites visited in Tanzania was satisfying but not including visit to Kilimanjaro and the Serengeti National park in the itinerary is disappointing
The hotel arranged in Zanzibar was not so good

Ed   –  
United States US
Visited: September 2024 Reviewed: Sep 24, 2024

Email Ed  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly and informative
4/5

Timely service, affordable, friendly, knowledgeable and professional all in one package.

James   –  
New Zealand NZ
Visited: August 2025 Reviewed: Aug 14, 2025

Email James

Great Safari operator with a great reputation
4/5

Firstly the quoting was excellent - we felt like SGT provided a great quote for the amount of days.

SGT were also extremely understanding with payment, particularly when we had a few immediate personal issues arise.

Our driver Elia really made this trip special - he was able to navigate the tricky terrain and even was able to fix / service the car multiple times throughout the trip (this is a normal occurrence). He was an excellent guide and we would rate him highly, his English is improving so you will need to learn a few phrases / prompts if you want to know more about the animals! Additionally, the tour guides forgot about the binoculars included and managed to get a pair to us while in the Serengeti park, about 7 hours away from Arusha the next day which was great.

The safari jeep is an extremely important part of the overall trip experience - our jeep, compared to other jeeps felt a lot older and while it was maintained well, simple things like airconditioning were not available which meant that we had to leave the windows open whilst driving through dusty terrain. I understand it’s difficult to be selective in high season however we would have liked to be provided a newer vehicle.

One downside of the service is communication. Being that we did not know anything about the migration path and how long it takes to get up to the northern Serengeti, we were lead to believe that we would see the great migration in its entirely. Granted we did shorten our trip due to personal reasons, there was miscommunication that we would still see it which did leave us disappointed. If we had known that shortening the trip would result in this, we may have kept the trip days the same. lastly, there were several times where we were left very confused about the daily plan, if we were to do this differently in the future we would communicate more to Joseph from SGT leading up to our trip to understand the daily expectations of the trip. Additionally some vendors were confused about payment, either settled from SGT or ourselves. In terms of reliability, SGT could initiate more of the communication from their end to ensure we were all prepared and meet our expectations.

Overall, my wife and I are satisfied with the service that SGT provided. For future tours, a higher level of transparency as well consistent communication would definitely elevate this tour experience from 4 stars to 5 stars. I would highly recommend Elia as an extremely experienced, competent driver who even in the most dangerous terrain was able to navigate smoothly. Joseph was very professional with the entire process, we recommend talking to Joseph a lot prior to your trip to ensure your understanding of the trip is as smooth as possible :)




Average User Rating
5.0/5
Rating Breakdown
  • 5 star 159
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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