STAFF
Jastro Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2017)
- Member Of:
- Kenya Wildlife Service, Kenya Tourism Regulatory Authority, TOURISM PROFESSIONALS ASSOCIATION & NAIROBI TOUR OPERATORS ASSOCIATION
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
Email Ryan and Amy | 20-35 years of age | Experience level: first safari
Wonderful tour experience curtesy of our tour guide Dickson!
Now I have to be honest and give a fair review. There are some pros and cons to this tour company. Firstly, we did receive the quote and the initial interactions with Viktor through WhatsApp were good. He communicated that one of our lodges (the one we booked the tour for) was not available on the date we would be there so we discussed this and moved the whole tour back a day making this available. However, communication with Viktor can be a bit hit and miss. When we were paying for the tour we did this in two payments. The first time we used PesaPal which was successful. However, Viktor did not communicate with us that it was taking 5% of the cost so when we came to do this again we were asked for another $100 - this was rectified. However, the
communication whilst on tour (from Viktor) in regards to transfers from airports was sluggish.
For the pros: our tour guide, Dickson was AMAZING! He is the reason I could not give any less than 5 stars. He went out of his way to help us in any way he could. His knowledge of the animals and parks was brilliant and he was very professional throughout. He kept us extremely safe when driving to and from the parks. Dickson is brilliant at spotting animals we had missed and always checked with other drivers where different animals were so we could get a very broad range. We never felt rushed or pressured to move away from an animal. Dickson was always prompt and organised ready for a game drive with plenty of water. He also taught us a lot about the Kenyan culture and is a smiley happy man who is a great laugh.
In conclusion, the tour is a magical experience although there were a few bumps in the road. It is an experience we will always remember and that’s mainly due to Dickson.
CZ
Email Alana | 20-35 years of age | Experience level: first safari
Brilliant
I want to say thank you to all the team beginning from the Victor, Sylus and the best guide Charles!! Everything was more than perfect I enjoyed a lot , my best safari experience. Victor always was answering my questions via WhatsApp and Charles I think it’s best guide which can be
Everything was very smoothly from the very beginning till the end. Thank you guys I definitely will come back to you
Reply from Jastro Safaris
Posted on Sep 16, 2024Thank you good review, we are really grateful. We are looking forward to seeing you again in Future Alana.
NL
Email Pascalle | 35-50 years of age | Experience level: first safari
Fantastic!
It was a wonderful experience! I can’t hardly describe how special this was. Everything was well organised; transfers to and from the airport, the safari itself, the guide all week and if there were any problems they were resolved in no time. Viktor (tour operator) and Samuel (our guide) were extremely involved and friendly, very nice. The safari was fantastic, I can't say anything else. I will really recommend this!
CN
Email Qin | 35-50 years of age | Experience level: first safari
Amazing experience during 11days in Kenya.
Thanks for my guide Nick giving us an incredible memory in Africa. Me and my son were shocked everyday by the scene we saw. Thousands of wildebeests, the family of cheetahs and lions.Nick is an animal expert indeed.
CN
Email Xizi/Samantha | 20-35 years of age | Experience level: first safari
high-professional
good. the stuffs really care about us and are very patient. my luggages were left and Victor and Robert helped us a lot.But be careful to check the condition of accommodation and weather by yourself.
IN
Email Jerry Francis | 50-65 years of age | Experience level: 2-5 safaris
Amazing and adventurous safari tour
I opted for Jastro Safaris for my adventure safari in Kenya. I must admit that I had a very good experience with Jastro. Mr. Victor of Jastro, a kind personality, gave all support and guidance for my visit. It was 7 days luxury tour to Masai Mara, Nakuru and Amboseli. All three places were fantastic, but Masai Mara was the best.
My tour guide Mr. Leyian was very supportive and he ensured that I am happy at all moments of the safari. I saw all Big 5 of Masai Mara. I got a great Masai friend.
I recommend Jastro Safaris to those who wish to take up this adventurous tour. Very reliable, good communication but bit expensive.
CA
Email Nitish | 20-35 years of age | Experience level: first safari
Competent at both organizational and communication skills. Provides great customer service.
Outstanding Kenya Safari experience!
Our Kenya safari with Jastro safari was incredible. The 7 days itinerary was perfectly balanced, allowing us to see variety of animals and immerse ourselves in breathtaking landscapes. Our guide was not only knowledgeable but also passionate about wildlife and local culture, adding so much depth to our experience. The accommodations were comfortable and authentic and provided nourishing food.
What impressed me about Jastro safari is their commitment and dedication to make the safari an amazing experience. They were quick to respond to our questions and to cater to our requests. Highly recommend for an unforgettable adventure!
Email Jonathan | 20-35 years of age | Experience level: first safari
Good but can be better
Driver Dickson is good and helpful, however the plan was not well organized and time was wasted. Suggest you to double confirm all the schedule before the trip.
FR
Email Leslie | 20-35 years of age | Experience level: 2-5 safaris
Ability to clearly understand customer needs and arrange accordingly.
1. Able to patiently listen to my needs, and timely feedback.
2. The overall tour was more in line with my expectations, but after all, traveling can not be a 100% satisfaction, there are always some hiccups, but in the end, the travel agency has to solve them.
3. I was very happy with our guide, Francis, and highly recommend him. In addition, Victor, the tour operator, was able to respond to our messages in real time.
CN
Email Tracy | 20-35 years of age | Experience level: first safari
Exciting Safari, seeing many animals and beautiful scenery
A very good trip, our designated hotel travel agency arranged everything for us, and the itinerary was also well planned. Our guide Jackson is very good. He is very familiar with the road and drives very well. His service is very good, he can arrange everything without you worrying. There is no lunch in Massamara and Amboseli, so he prepares boxed meals for us in the morning and packs his luggage in advance.