Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Munanka   –  
China CN
Visited: August 2023 Reviewed: Aug 21, 2023

Email Munanka  |  20-35 years of age  |  Experience level: 2-5 safaris

AMAZING SAFARI WITH DIANA TANZANIA SAFARIS
5/5

Diana Tanzania safaris are a must use company!!
We booked a 6 day Safari through Diana Tanzania safaris for our honeymoon this year - we had a phenomenal trip thanks to them! Ever since our initial enquiry, customer service has been faultless and we have been at the centre of everything - Diana was assisting us and she did a great job of planning and tailoring our itinerary to the perfect trip - which it really was!
Upon arrival at Kilimanjaro Airport, we were made to feel comfortable and at home straight away; feeling none of the potential stress we could have felt. There was a representative waiting to take us to our first lodge in Arusha and talk us through our trip day by day to ensure we were happy! This continued throughout the trip; all of our stays, transfers, etc were well organised which made a massive impact!
Our guide, Herman was a hero. From Day 1 Safari, to Day 6, nothing was ever too much for him. He spoke excellent English, was incredibly knowledgeable, ensured we saw pretty much everything possible on a safari, and always got us to the right place at the right time, even on those Tanzanian roads - what a trooper! He allowed us to immerse ourselves in Tanzanian culture, told lots of stories, taught us lots of Swahili so we could interact with local people, and we would genuinely consider him as a friend upon leaving! If you get the opportunity, ask for him as a guide!
Accommodation was all to a really high standard Diana Tanzania safaris pride themselves on this); and food exceeded our expectations, particularly on Safari.
Overall, a great 6-day Safari (Tarangire NP, Ngorogoro Crater, Central Serengeti, Northern Serengeti x 2),
When we come back to do Safari again, we will definitely book with Diana Tanzania safaris!

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

It sounds like you had an absolutely amazing honeymoon safari experience with Diana Tanzania Safaris! From the personalized planning to the exceptional service throughout your trip, it's clear that they went above and beyond to ensure you had a memorable and stress-free adventure.

Herman sounds like an outstanding guide, providing not just expertise in wildlife spotting but also enriching your experience with Tanzanian culture and language. It's wonderful when a guide becomes more than just someone who leads a tour but also a friend along the journey.

The high standard of accommodations and delicious food must have added another layer of comfort and enjoyment to your safari experience, making each day even more special.

Your detailed review not only highlights the excellence of Diana Tanzania Safaris but also provides valuable insights for future travelers. It's evident that you had a fantastic time, and I'm sure your feedback will be invaluable for others considering a safari adventure with Diana Tanzania Safaris.

Thank you for sharing your experience, and I hope your future safari adventures with Diana Tanzania Safaris are just as incredible!

Yahaya   –  
Spain ES
Visited: May 2024 Reviewed: May 19, 2024

Email Yahaya  |  20-35 years of age  |  Experience level: first safari

Venturing on a two-day safari with Diana Tanzania Safaris
5/5

Venturing on a two-day safari with Diana Tanzania Safaris, our journey unfolded amidst the breathtaking landscapes of Tarangire National Park and the iconic Ngorongoro Crater. Day one immersed us in the rugged beauty of Tarangire, where ancient baobab trees stood sentinel over vast plains inhabited by diverse wildlife. Led by our knowledgeable guide, we traversed the park's terrain, encountering majestic elephants, graceful giraffes, and elusive leopards. As the sun dipped below the horizon, casting a golden glow over the savannah, we marveled at the tranquility of our surroundings. On the second day, we descended into the Ngorongoro Crater, a natural wonder teeming with life. With each turn, we were greeted by stunning vistas and abundant wildlife, from rhinos grazing on the crater floor to flocks of flamingos adorning the soda lake. Guided by our expert ranger, we savored every moment, knowing that our safari with Diana Tanzania Safaris had provided us with memories to last a lifetime.

Mareyappa Waster   –  
Iceland IS
Visited: May 2024 Reviewed: May 15, 2024

Email Mareyappa Waster  |  20-35 years of age  |  Experience level: first safari

Our six-day safari with Diana Tanzania Safaris
5/5

Our six-day safari with Diana Tanzania Safaris was an unforgettable adventure from start to finish. Beginning with a warm welcome, we delved into the wonders of Lake Manyara National Park, where tree-climbing lions and diverse landscapes captivated our senses. Transitioning to Serengeti National Park, we embarked on exhilarating game drives, witnessing the famed wildlife migrations and encountering the Big Five up close. A highlight of our journey was the serene hot air balloon safari over the Serengeti at dawn, followed by a champagne breakfast amidst the savannah. Continuing to the Ngorongoro Conservation Area, we marveled at the breathtaking views from the crater rim before descending into the wildlife-rich Ngorongoro Crater. Tarangire National Park provided a perfect finale with its tranquil ambiance, abundant elephant herds, and iconic baobab trees. Departing Tanzania, we left with hearts full of gratitude for the incredible experiences and memories crafted by Diana Tanzania Safaris, reaffirming our profound appreciation for the country's natural beauty and conservation efforts.

Mamta Sharma   –  
Sweden SE
Visited: May 2024 Reviewed: May 7, 2024

Email Mamta Sharma  |  35-50 years of age  |  Experience level: first safari

I had the absolute pleasure of embarking on a 5-day safari with the exceptional team at Diana Tanzan
5/5

I had the absolute pleasure of embarking on a 5-day safari with the exceptional team at Diana Tanzania Safaris. From the moment I arrived, I was struck by the warm welcome and impeccable attention to detail. The trip itself was an adventure of a lifetime - every day was filled with awe-inspiring wildlife sightings, breathtaking scenery, and exciting activities. Whether it was watching lions laze under the African sun or spotting herds of majestic elephants, every moment was a true delight. The team at Diana Tanzania Safaris ensured that every aspect of the journey was carefully planned and executed with precision, leaving me with unforgettable memories that I will cherish forever.

Ramanbhai Patel   –  
Albania AL
Visited: May 2024 Reviewed: May 3, 2024

Email Ramanbhai Patel  |  20-35 years of age  |  Experience level: first safari

After spending some leisure time in Zanzibar and on a Tanzania safari with Diana Tanzania Safaris,
5/5

After spending some leisure time in Zanzibar and on a Tanzania safari with Diana Tanzania Safaris, I was quite impressed. Regarding Tanzania Safari, they appear to be a sizable and well-established business.My vacation was flawlessly planned, with no shortcomings. Upon registration, I had no prior knowledge about Tanzania or safari; nevertheless, Diana Tanzania safaris provided me with a wealth of information and customized my trip to suit my needs. For example, the information on what to take, how to pack, how to approach recommendations, and much more was helpful. As a pescatarian who applied for single lodgings, I had no trouble making hotel reservations, booking meals, or anything else.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on May 7, 2024

It's wonderful to hear about your positive experience with Diana Tanzania Safaris, especially in both Zanzibar and on your safari adventure. It sounds like they not only provided you with a seamless and flawlessly planned vacation but also took the time to cater to your specific needs and preferences, which is truly commendable.

Their attention to detail, from providing you with essential information about Tanzania and safaris to customizing your trip according to your dietary requirements and accommodation preferences, speaks volumes about their commitment to customer satisfaction.

It's experiences like yours that highlight the value of choosing a reputable and well-established safari company like Diana Tanzania Safaris. Your feedback will undoubtedly be helpful for other travelers considering a similar adventure. If you have any more insights or memorable moments from your trip, feel free to share!

Shivaraya Pujari   –  
South Africa ZA
Visited: May 2024 Reviewed: May 2, 2024

Email Shivaraya Pujari  |  20-35 years of age  |  Experience level: first safari

Diana Tanzania Safaris provided us with an amazing experience.
5/5

Diana Tanzania Safaris provided us with an amazing experience.
The wildlife and surroundings were incredible, of course, but what really made the trip memorable for us was Diana Tanzania Simba, our wonderful guide. Not only was he extremely knowledgable, but he also shown us tremendous kindness and humility. Thank you, Simba, for the trip of a lifetime. Simba and Diana.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on May 7, 2024

Thank you for your glowing review of Diana Tanzania Safaris and your guide, Simba! It's heartening to hear that not only did you get to witness the incredible wildlife and landscapes of Tanzania, but also that Simba's expertise and genuine kindness added an extra layer of enjoyment to your experience. It's clear that both Simba and the team at Diana Tanzania Safaris go above and beyond to ensure their guests have unforgettable journeys. Your gratitude will surely be appreciated by Simba and Diana, and I'm certain it will inspire them to continue providing exceptional service to future travelers. If you have any more highlights or memories from your trip, you can share it with your friends.

Kyama   –  
Kenya KE
Visited: January 2024 Reviewed: Apr 26, 2024

Email Kyama  |  20-35 years of age  |  Experience level: 2-5 safaris

A journey with expert Guides and wildlife Encounters
5/5

We had the opportunity to travel with Diana Tanzania safaris through Tanzania in April 2024. From the time we met with our guide, Herman, to the time we said our farewells, we found the organisation second to none. Tours went smoothly, and our guide was considerate, knowledgeable, professional and friendly throughout. I would recommend them if you are travelling in Tanzania.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on May 7, 2024

Thank you for sharing your experience with Diana Tanzania Safaris! It sounds like you had an amazing trip filled with smooth tours and excellent guidance from Herman. It's always wonderful to hear about such positive experiences, especially when it comes to exploring new and exciting destinations like Tanzania. I'm sure your recommendation will be valuable to others planning their own travels in the region. If you have any more stories or details from your trip, feel free to share!

Kamilah   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 20, 2024

Email Kamilah  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Kamilah and not that of SafariBookings.
Agent didn't book our accommodation then lied about it. Also flight booking error
1/5

Honestly disgusted with the service. I feel scammed. Agent forgot to book our accommodation. Though was told she needed an additional deposit early to book accommodation!!

All of a sudden wasn't contactable. So at 5pm we were left to find new accommodation in a foreign place. Spent hours driving around trying to find somewhere. We called and called. Even the operating agent. No one could get hold of her. She then emailed at midnight saying she'd told me a week before saying they were fully booked. This was a lie. All our correspondence was via email and nothing was there. When I said the Hotel said they were never contacted and they only became full the day of. Her story changed the next day when I asked for evidence it was a new story and excuse. Then the worst part is that she refused to refund what we'd paid out of pocket. Despite already paying for accommodation. She didn't want to reimburse us for the night stay that we were forced to pay for. I had to threaten to report her to the tourism board.


Also she booked our flights too early. We had to leave the safari at 2pm instead of 5. Got to the airport 20mins before take off. So stressful and embarrassing. The 4hour drive back was so dangerous because the poor driver was trying to get there on time. He did it in 3 hours instead!! Driver asked her to changed them but she Wouldn't rebook flight as she said she wouldn't get her money back for it. So unprofessional!

Also itinerary was a lie. You don't get the meals promised. Only one lunch was provided on the first day, though we paid for 3 meals and drinks for two days . She should be ashamed to call this a service. Such an expensive experience to be ruined by our agent. We pay for a stress free experience. It was anything but. Also turns out we were overcharged in comparison to others on the trip.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

I hope this message finds you well. I am writing to express my deepest apologies for the incredibly disappointing experience you had during your recent trip. Your feedback has been received with the utmost seriousness, and I want to personally apologize for the numerous issues and inconveniences you encountered.

It deeply pains me to hear about the lack of communication regarding your accommodation booking, the rushed and stressful situation with your flight, and the discrepancies in the itinerary and services provided. This falls far below the standard of service we aim to deliver, and I understand the frustration and inconvenience it must have caused you.

Please know that your experience has been thoroughly reviewed, and we are taking immediate steps to address the shortcomings in our service and prevent similar incidents from occurring in the future. Your satisfaction and peace of mind are of the utmost importance to us, and we are committed to making things right for you.

In light of the circumstances, I want to offer my sincere apologies and extend a gesture of goodwill to express our regret for the negative impact this experience has had on your trip. Please let me know the best way to proceed in terms of compensation or any other form of resolution that would help to make amends for the shortcomings you encountered.

Once again, I apologize for failing to meet your expectations and for any distress or inconvenience caused. Your feedback is invaluable in helping us improve, and I genuinely hope for the opportunity to restore your trust in our services in the future.

Thank you for your understanding and patience as we work to address this matter.

Magda   –  
Poland PL
Visited: January 2024 Reviewed: Feb 12, 2024

Email Magda

Excellent
5/5

Our 2-days Safari to Tarangire and Ngorongoro was perfectly organised. We highly recommend this tour operator. The owner Diana is a reliable and very kind person. Amazing experience!

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

It's fantastic to hear that your 2-day safari to Tarangire and Ngorongoro with Diana Tanzania Safaris was perfectly organized and led to an amazing experience! Recommending the tour operator highlights the exceptional service and attention to detail provided by Diana and her team.

Diana's reliability and kindness as the owner further demonstrate the level of care and dedication that Diana Tanzania Safaris puts into ensuring their guests have a memorable and enjoyable safari experience.

Thank you for sharing your positive review, and here's to many more incredible adventures with Diana Tanzania Safaris in the future!

David Best   –  
United States US
Visited: March 2023 Reviewed: Oct 23, 2023

Email David Best  |  65+ years of age  |  Experience level: first safari

Fantastic value!
5/5

I started with a climb of Mt. Kilimanjaro - a bit grueling but totally worth it! The weather cooperated and the views were amazing. Diana was great in setting me up with a terrific guide, all the gear, and a great support team. The logistics were complicated, but she made it effortless.
Then she arranged a 6 day safari including Tarangire, Ngorogoro, and the Serengeti. This was spectacular! The driver was excellent with deep knowledge of the wildlife and history of the area. Going out at dawn to see the great migration was a highlight never to be forgotten.
I could not be happier with the service and support that Diana provided. Thank you!

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

Your adventure, starting with the climb of Mt. Kilimanjaro followed by an epic safari through Tarangire, Ngorongoro, and the Serengeti, sounds absolutely exhilarating! It's clear that Diana's expertise and attention to detail played a crucial role in ensuring your journey was not only successful but also incredibly memorable.

Climbing Mt. Kilimanjaro is no small feat, and it's wonderful to hear that despite the challenge, the experience was entirely worth it, especially with cooperative weather and breathtaking views. Diana's assistance in arranging the guide, gear, and support team undoubtedly made the ascent smoother and more manageable.

Transitioning from the heights of Kilimanjaro to the vast savannas of Tanzania for a 6-day safari must have been an awe-inspiring experience. The driver's deep knowledge of wildlife and the area's history added depth to your exploration, with witnessing the great migration at dawn surely being a highlight etched into your memory forever.

Your satisfaction with Diana's service and support speaks volumes about her commitment to ensuring her clients have the best possible experience. Thank you for sharing your gratitude, and here's to more incredible adventures in the future, perhaps with Diana's assistance once again!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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