Reviews

Sort By: Date Most Helpful Rating 11-20 of 126 Reviews
Albin   –  
Sweden SE
Visited: September 2026 Reviewed: Sep 30, 2026

Email Albin  |  20-35 years of age  |  Experience level: first safari

An operator with good communication and does the best for the clients comfort.
5/5

The safari was amazing! We had a guide named Aaron that was very knowledgeable and enthusiastic about all the animals and their different behaviors. It felt like Aaron really like his job and did everything he could for the client, although, not to much. He let us have our own time so it was well weighted between the guide and the privacy. We could really trust the guide because of his knowledge and we felt safe. He also wanted us to see the most we could in the parks and we sure did. We got to see loads of animals and learn very interesting things about the behavior and small details we otherwise wouldn’t have known. A great experience!

Angel   –  
Canada CA
Visited: July 2026 Reviewed: Sep 26, 2026

Email Angel  |  20-35 years of age  |  Experience level: first safari

Great team, good staff, very competitive prices
5/5

We travelled with Zanzi in July 2026 and had an amazing time. Communication with them was smooth, and they helped answer a lot of our questions when planning! We climbed Kilimanjaro via the 7-day Machame Route and did a 4-day Serengeti NP and Ngorongoro safari as well. Staff (guides, porters, cooks) were amazing throughout and went above and beyond to make our time in Tanzania special. We joined a group public tour for Kilimanjaro but were only 2, and for Safari, we had 4 more people with us in the car. The Zanzi team also helped us plan the itinerary and were flexible and understanding. This package was also the most value for money. I did research and spoke with many different companies, but Zanzi gave the best quotes. Restituta also went out of her way to make my stay safe and uncomfortable. I highly recommend booking with Zanzi Trekking and Safaris!

Gail   –  
Spain ES
Visited: September 2026 Reviewed: Sep 25, 2026

Email Gail  |  65+ years of age  |  Experience level: first safari

Zanzi's organisation of our trip was faultless from start to finish!
5/5

A wonderful holiday!!! The safari was amazing, so many close encounters with the animals, all the Lodges were really good and our guide, Humphrey, was fab! Informative, helpful, patient, fun to be with and an asset to the company.
Zanzibar was beautiful and all the transfers went smoothly.
Would definitely recommend this company.

Klod   –  
Italy IT
Visited: July 2026 Reviewed: Sep 14, 2026

Email Klod  |  35-50 years of age  |  Experience level: first safari

Great Experience!
5/5

We booked an 11-day safari across Kenya and Tanzania, visiting all the major national parks and seeing more wildlife than I ever expected. The guides were highly knowledgeable and skilled drivers. Everyone was always very helpful and ready to assist or accommodate us whenever any issues or hitches arose. I highly recommend choosing them—just be aware that an 11-day safari is tiring; don't expect luxury resorts or big hotels—here, you see and experience the real Africa!

Awa   –  
United Kingdom UK
Visited: August 2026 Reviewed: Aug 29, 2026

Email Awa  |  20-35 years of age

7 Days Machame Route – A Real Adventure ✨🏔️
5/5

The 7 Days Machame Route to Kilimanjaro was an incredible adventure. We went as a group of 5 friends, accompanied by our amazing guides: Justin, Naomi, and Zacharia, as well as by 17 crew members, including lovely Kelvin, Dastan, and George, who made sure we are fed, warm, and happy at all times.

I would not have made it to the summit if it wasn't for them. The trek was very challenging due to the altitude but the crew motivated us every step of the way whilst making sure we are safe to continue.

I would definitely recommend Zanzi Trekking and especially our Crew 💫 🌋

Cheryl   –  
United States US
Visited: July 2026 Reviewed: Aug 11, 2026

Email Cheryl  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent safari with wonderful viewings of the Big 5 and other animals
4/5

The overall experience was 4.5. Two different guides with outstanding knowledge resulted in a viewing of the Big 5 and all other animals that one would want to see on a safari.

From a lodging perspective, two out of three stays were outstanding. The exception was last minute/ day of change from a potential glamping experience to the Serengti Wildlife Lodge. Staying in a 70's built hotel and labelled as an upgrade was a downer. The trip was paid for well in advance so a day of notice regarding no availability at the originally stated lodge was quite disappointing.

Overall, I am comfortable with recommending this company. When obtaining a quote for a solo or small group safari, clarification should be received on the details for a shared tour.
Bundling a luxury tour package with participants on a budget tour package can impact travel logistics.


Reply from Zanzi Trekking and Safaris
Reply from Zanzi Trekking and Safaris
Posted on Aug 13, 2026

Dear Cheryl,
Thank you very much for taking the time to share your detailed feedback and for giving us an overall rating of 4.5 stars.

We are especially happy to hear that you enjoyed the wildlife experience and that our guides made a positive impression. Their knowledge and dedication are a very important part of what we aim to provide.

Regarding the accommodation, we are really sorry for your disappointment with the change, especially as it happened close to your stay. Indeed, the original lodge was fully booked for the period we wanted to book, so we had to arrange an alternative.
This is quite common in tourism and is clearly mentioned in our quotes, terms and conditions.
We also believed that we had communicated the change during the briefing meeting, but it may be our fault that the information was not clear enough to you. We will work on improving this.

The alternative, Serengeti Wildlife Lodge, was also a luxury property and was selected based on the best options available at the time. Nevertheless, we are genuinely sorry that it did not meet your expectations. We will take this feedback seriously when selecting this accommodation or any other alternatives in the future.

Regarding shared safaris, their main purpose is as you might know to reduce costs compared with more expensive private safaris, while also giving guests the opportunity to share the experience with other travellers rather than travelling alone.
Guests sharing a vehicle can therefore have different packages, accommodation categories and budgets.

We always try to combine guests with similar budget and accommodation levels. When this is not possible, we make every effort to select lodges as close to each other as possible, avoiding unnecessary driving and loss of time. We also provide all our clients with an information document explaining the main aspects of shared safaris before their trip (together with every quote we send).

We agree that clear communication is essential, and we will continue improving this to ensure guests have the right expectations.

Thank you again for your honest and constructive feedback, and especially when for recognizing the efforts of our guides. We truly appreciate your recommendation and hope to welcome you back to Tanzania in the future.

Much love,
Your Zanzi family

Rajesh   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 20, 2026

Email Rajesh  |  under20 years of age  |  Experience level: first safari

A friendly and helpful tour operator!
4/5

Communications with Zanzi prior to the trip were excellent, Honest and Denis were very helpful and arranged an excellent itinerary to allow us to see all of the major sights of the safari in 5 days. Excellent value for money, Zanzi provide very competitive prices for their trips. The tour itself was good, and we were able to see all of the animals - well done Zanzi on a good trip!

Thomas & Melissa   –  
Netherlands NL
Visited: July 2026 Reviewed: Jul 15, 2026

Email Thomas & Melissa  |  35-50 years of age  |  Experience level: first safari

Great time with the lovely Zanzi family
5/5

We had an amazing time with the Zanzi family on the Kilimanjaro. Issack, our main guide, assisted by Jumanne, did such a great job by getting us to the summit! Along the route we talked, laughed, sang and smiled, but most importantly, they made sure we got there safe and happy, especially during the summit day. Twice a day we got checked on heart rate, oxygen level and how we felt. During the checkup, we discussed the upcoming day. Issack and Jumanne encouraged us, were always supportive and positive, hakuna matata!
We were planning on doing the Machame route in 7 days, but because everything went well, we decided together to do it in 6 days. That was a really good choice and shows that the team was willing to help and do what was best for us. The rest of the crew was amazing too. We have so much respect for the porters, all so friendly and helpful, we came nothing short. From good food, to a prepared tent, conversations about football and all the Swahili words they taught us.
The communication before hand was good and clear, we would definitely recommend Zanzi Trekking.
Asante sana!

Nicole   –  
United States US
Visited: July 2026 Reviewed: Jul 5, 2026

Email Nicole  |  under20 years of age  |  Experience level: first safari

Our guide showed us everything animal and it was very organized.
5/5

Our 4-day safari through Serengeti National Park and the Ngorongoro Crater was an unforgettable experience and exceeded all of our expectations. We saw an incredible variety of wildlife and were amazed by the beautiful landscapes every day. A huge thank you to our guide for being so knowledgeable, patient, and dedicated to finding amazing animal sightings while making us feel safe and comfortable throughout the trip. We also want to thank our chef for preparing such delicious, fresh, and varied meals every day—it was hard to believe such great food could be made while camping! We truly appreciate all the hard work that went into making this adventure so memorable and would highly recommend this safari to anyone visiting Tanzania.

Kira   –  
United States US
Visited: June 2026 Reviewed: Jul 5, 2026

Email Kira  |  under20 years of age  |  Experience level: first safari

Exceptional guides and service for an unforgettable safari and Kilimanjaro adventure.
5/5

We had an amazing experience with Zanzi Trekking and Safaris for both our Mount Kilimanjaro climb and safari. From the beginning, communication was quick and helpful, and everything was well organized. Our guides and the entire team were friendly, professional, and always made us feel safe and supported. The 5-day Kilimanjaro climb was definitely challenging, but reaching the summit made it all worthwhile. Our safari was just as incredible, with knowledgeable guides who helped us see so many amazing animals and beautiful landscapes. The service was excellent, the trip was great value for the money, and everything ran smoothly. We would highly recommend Zanzi Trekking and Safaris to anyone looking for an unforgettable adventure in Tanzania.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 9
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