Reviews

Sort By: Date Most Helpful Rating 321-330 of 348 Reviews
Joost Bijl   –  
Netherlands NL
Visited: November 2016 Reviewed: Dec 6, 2016

Email Joost Bijl  |  50-65 years of age  |  Experience level: 2-5 safaris

Verry helpful! Thinking with us within our budget.
4/5

The team of Matoke has helped for the third time with a short trip to Murchinsons Falls.
They reply my emails on short notice and are verry helpfull.
Our stay at Bwano Tembo was confirm what Matoke promised. They very nice Italian food and clean cottages and safari tents

Marc   –  
Kenya KE
Visited: November 2016 Reviewed: Nov 29, 2016

Email Marc  |  50-65 years of age  |  Experience level: over 5 safaris

Well organised
4/5

Transport, accommodation, permits to see gorillas, etc. was well organised, we did not have to worry about any logistics. E-mail replies for the reservation were quick and to the point, all was arranged in 1/2 day.

Nigel   –  
Canada CA
Visited: October 2016 Reviewed: Nov 12, 2016

Email Nigel  |  50-65 years of age  |  Experience level: 2-5 safaris

A Challenge..worth taking!
4/5

Lional. at Matoke, Uganda was a great agent and organized my 8-day tour very well. Andrew, my tour guide was an ornithologist extraordinaire, a good safari guide and knew the roadways very well. He made an effort to ensure I saw what I wanted to see. However, the terrain when tracking chimpanzees and more so, Gorillas, was a challenge. It was a marvelous experience I would not have missed but I believe Matoke Tours should ensure that their clients are aware that a certain level of fitness is required for those searching for primates in the dense forests, the walkways erected some years back are in serious decline and crossing streams is achieved by taking your socks and shoes off. All this adds up to a level of 'risk' so I believe health insurance is more of a 'must do' and should be suggested at the time of booking. Due diligence! The Ugandans are very friendly, helpful and pleasant and at the lodges more so. Had a great time I shall always remember.

Peter Le   –  
Vietnam VN
Visited: July 2016 Reviewed: Aug 10, 2016

Email Peter Le  |  under20 years of age  |  Experience level: first safari

Great trip to Nyiragongo Volcano!
4/5

I was looking up tours company to Virunga/Nyiragongo National Park and found that Matoke tours is both the most affordable tour company and the most well-known in Uganda. The set-up and payments went smoothly online with no problem and the staff was very responsive and accommodating to our needs. They also helped us arrange visa at no extra cost and saved us the hassle. As a plus, we booked our flight to Kigali early and was able to tour the city and the Genocide memorial for free (we had the driver to ourselves the whole day). Our driver/tour guide in Rwanda was very nice and knowledgeable. The accommodation in Gisenyi (the night before the trek) was very high-end and comfortable (I could've stayed there for a week!). The rest of the tour was handled by Virunga National Park staff which also went very smoothly and safe (it was a big group of about 24 hikers). The view of the biggest volcano lake is breathtaking and unlike anything I've seen before! There was one or two hiccups where we had to pay for porters and a short transport to the DRC border (which we thought was included). But Matoke tours soon reached out to us, apologized, and reimbursed us. All in all, an unforgettable journey that went fairly smoothly. The price is not that much different than if you planned it yourself but everything is taken care of (trust me the price on Virunga National Park's official website is deceiving). Would definitely recommend, thanks Matoke

Leo Meijer   –  
South Africa ZA
Visited: March 2016 Reviewed: Mar 31, 2016

Email Leo Meijer

Easter with Gorillas
4/5

Wonderful gorilla tour. Well organized and time well spent over the Easter weeekend.

Veerle   –  
Netherlands NL
Visited: December 2015 Reviewed: Feb 4, 2016

Email Veerle  |  20-35 years of age  |  Experience level: first safari

A well organised, breathtaking trip
4/5

We had an amazing time on the trip. It was a nice combination of sightseeing and activities. Our driver/guide was very friendly and we had great conversations with him. He also give us tips for the next safari we were going to have, which was good. Because of him, we had something to do on our free day the second trip.

The accommodations were beautiful and the food and service were amazing. It was a little expensive though (we're students). Some cheaper accommodations would have been fine too, if that would have made the costs less. But mostly, we were very happy and content with the accommodations we stayed at.

All in all, we were very happy and content that we chose Matoke Tours for our trip. And we probably would do it again.

Pieter H.Neijmeijer   –  
Netherlands NL
Visited: January 2016 Reviewed: Feb 1, 2016

Email Pieter H.Neijmeijer

A good Matoke Safari Tour experience
4/5

It was within one (1) month from our arrival date, that we were able to arrange our Queen Elizabeth National Park Safari tour. An example of good service.
With a polite, knowledgeable chauffeur/ guide with lots of patience it has been a wonderful experience.
The selected lodge accommodation with full breakfast, lunch and dinner provisions was good!!!
It was unfortunate, that our lunch on our return trip was not up to standard. No comparison with our lunch break on the way to the park. To conclude this brief description of our experience with Matoke Tours, we honestly can say, that it has been a good experience.

Sofie   –  
Belgium BE
Visited: September 2015 Reviewed: Oct 4, 2015

Email Sofie  |  20-35 years of age  |  Experience level: 2-5 safaris

a good African experience
4/5

I did a tour through Uganda with Matoke. This Ugandan-Dutch organisation gave me a great experience of this wonderful nation. The places we went to were well chosen, accomodation (budget) was generally well, the driver a wonderful man, but the communication between HQ and travellers / driver were not always 100% which could always be overcome, but gave some slight disappointments. Still, Uganda is a beautiful country which has a lot to offer, so if you'd like to discover more about it, Matoke is a good organisation to get in touch with.

Deguide Visited: July 2015 Reviewed: Jul 24, 2015

nice trip and nice guide (Dunn)
4/5

little "rustique" but full of views... matérial (car) a little to "old" (tree "accidents")... all in English, a little sad for french people...

Ida from Norway   –  
Norway NO
Visited: June 2015 Reviewed: Jul 20, 2015

Email Ida from Norway  |  20-35 years of age  |  Experience level: first safari

Fantastic country, wonderful trip!
4/5

First of all: go to safari in Uganda. What a beautiful country! So incredibly many animals, an amazing and very varied nature, and last but not least - the chance to go gorilla and chimp tracking.

Both those are qualities of Uganda, and not Matoke per se. The good thing is that Matoke is specialized on Uganda, and the program they had put together was excellent. Very varied and perfect pace. Enough stuff happening but also enough time to relax.

Our guide, Mike, was excellent. He is very knowledgeable, and you can really tell that he too loves the animals and the nature. He is easy-going and relaxed, and I really liked that he also told us a lot about local culture, food, etc.

We went for Matoke's 13 day Best of Uganda Budget Trip. What made it budget was mostly the fact that we were staying in tents - but these were permanent tents on very nice safari lodges, and all these lodges had communal toilets and showers in good condition. Food was also good. Only thing I was a little bit disappointed about was the car, it had definitely seen better days (several minor malfunctions), so I would enquire about this before booking.


Average User Rating
5.0/5
Rating Breakdown
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  • 2 star 0
  • 1 star 1
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