Reviews

Sort By: Date Most Helpful Rating 11-20 of 24 Reviews
Vanessa   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 19, 2024

Email Vanessa  |  20-35 years of age  |  Experience level: first safari

Amazing host, great communication, made our trip special!
5/5

Patrick and Livingston made our trip so special. From the moment we booked Patrick was constantly in communication and helped us with information on vaccinations, visa etc. The trip was completely flexible and tailored to our individual tastes to make it exactly what we wanted. Once we arrived Patrick met us at the airport which was a great personal touch. Livingston our driver always reliable and on time and had great knowledge of the Masai Mara and animals on the game drive. I highly recommend to any other travellers! 5 stars!

Sarah Jackson   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 19, 2024

Email Sarah Jackson  |  35-50 years of age  |  Experience level: 2-5 safaris

Gave us a fabulous experience and really good value
5/5

Patrick was so great at organising our trip, where we squeezed a 5 day trip into 4. The safari were wonderful but the whole experience was perfect. A small diverse group staying in good accommodation for our budget and great food. Really enjoyable, highly organised and great value.

PIER Luigi   –  
Italy IT
Visited: January 2024 Reviewed: Jan 10, 2024

Email PIER Luigi

100% Honest and On time
5/5

I'm an Italian guy,in my life I have travelled a lot and as Italian I really love beautiful place an country.It s very important that to appreciate and really enjoy the new place and country ,people that helps you to do that as to be honest on time and with experience to give us travellers the maximum .
That is what has been done by mateo safari during my safari experience in Tsavo West and East.He have chosen the best lodge and obviously we have seen all the big five animals.
See you soon I will come back for others experience and other parks always with you.
ciao pier

Jonas   –  
Germany DE
Visited: January 2024 Reviewed: Jan 8, 2024

Email Jonas  |  20-35 years of age  |  Experience level: first safari

Very flexible, friendly and committed tour operator, which ensures a perfect Safari of your needs
5/5

Totally friendly and competent Safari agents and guides. They were both very concerned about having your best Safari experience. There were irrelevant and minor things of improvement, but all in all it was a totally enjoyable and unforgettable Safari. Especially concerning the value for money, which was an important aspect for us. Mateo Safaris will ensure to give you the best experience even with smaller budget. The pick-up was perfectly timed and also the itinerary was all in all followed fine. I would like to highlight our very friendly, professional and caring tour guide Philip, who made our Safari even more special!

All in all a 9,5/10 from our side!

Jack   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 3, 2024

Email Jack  |  20-35 years of age  |  Experience level: first safari

Fantastic
5/5

Patrick was super helpful with everything and was so easy to deal with. Trustworthy and ended up having the best time thanks to him.

Julie & Kent   –  
United States US
Visited: December 2023 Reviewed: Dec 19, 2023

Email Julie & Kent  |  50-65 years of age  |  Experience level: first safari

Great trip
5/5

Patrick and Livingston did a great job. We really enjoyed the trip; the lodges were great. A substitute camp at Amboeseli was a little rustic but served our needs. The wildlife sightings were amazing.

Reply from Mateo Travel and Adventure
Reply from Mateo Travel and Adventure
Posted on Dec 21, 2023

Thank you for your honest comment Julie and Kent. The substitute camp that we went for to save the situation disappointed us but this will be avoided at all cost by early preparations next time. Thank you

Dayon   –  
United States US
Visited: December 2023 Reviewed: Dec 9, 2023

Email Dayon  |  20-35 years of age  |  Experience level: first safari

Extremely flexible accommodating and knowledgeable.
5/5

Had issues with Visas and flights into Kenya delaying our trip. Mateo was extremely accommodating being able to change our plans until we got to Nairobi. They are very friendly and the driver is extremely knowledgeable about the reserve. Seemingly knowing where all the animals are across the reserve.

Sergei   –  
Cyprus CY
Visited: November 2023 Reviewed: Dec 6, 2023

Email Sergei  |  20-35 years of age  |  Experience level: first safari

My first time in Kenya and my first safari tour. Incredible!
5/5

We arrived in the off-season and expected to see only elephants and birds, but we saw more than we expected!
We met a lot of giraffes, wildebeests, gazelles, monkeys, warthogs, herd of elephants and a wide variety of birds. The trip was unforgettable. Special thanks to Patrick and Livingston the are provided support on all levels.

Highly recommend and will definitely be back in the summer!

Teresa   –  
Italy IT
Visited: November 2023 Reviewed: Nov 22, 2023

Email Teresa  |  20-35 years of age  |  Experience level: first safari

Supportive and available
5/5

We did the two-days safari in Masai Mara with Patrick. He was very available to provide information to us and answer all of our doubts in the days prior to the safari. The experience was amazing, we got to visit a Masai village and during the safari we encountered almost all of the big five, plus many other animals. I would highly recommend this experience with Mateo Travel and Adventure.

Reply from Mateo Travel and Adventure
Reply from Mateo Travel and Adventure
Posted on Nov 25, 2023

I'm so much humbled by your honest review. Come back to Kenya one more time for better experience

Anna   –  
Sweden SE
Visited: November 2023 Reviewed: Nov 20, 2023

Email Anna  |  20-35 years of age  |  Experience level: first safari

Overall great safari experience in Masai Mara
5/5

We had a wonderful safari in Masai Mara with Patrick and Mateo Adventures. The booking process was smooth, and Patrick consistently ensured our comfort and well-being throughout the tour. We had in fact two tour guides and were provided water and snacks during the ride. The journey from Nairobi to Mara was an exceptional experience in itself - passing through smaller towns, we gained a glimpse into Kenyan life outside the capital, adding a cultural dimension to our overall adventure.
A valuable tip for those visiting Masai villages is that you're not obligated to make purchases, and if you choose to do so, bargaining is recommended, as these villages are very touristy. Our stay at the Goshen Mara camp, while low budget, provided an authentic safari experience in the middle of nature and met our needs. We would have wished for the mosquito nets to not have holes, but that's the camp's responsabilty.

Reply from Mateo Travel and Adventure
Reply from Mateo Travel and Adventure
Posted on Nov 25, 2023

The experience was so amazing in your company! All that were perfect to remain and any that needs improvement will be perfect. I'm grateful

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 22
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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