Mateo Travel and adventure staff in one photo.
Mateo Travel and Adventure
- Located In:
- Size:
- 1-5 employees (Founded in 2016)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $120 to $380 per person per day (USD, excl. int'l flights)
Reviews
GR
Email Aimilia | 20-35 years of age | Experience level: first safari
positive and disappointing moments
We went on a 5-day safari in Kenya and overall our experience had both very positive and disappointing moments. Patrick helped us a lot with organizing the trip. He booked exactly the hotels we wanted and was extremely kind and patient while we were deciding. We told him precisely what we wanted to do and which routes we wanted to follow, and he did his best to accommodate our plans.
Unfortunately, the last day was very problematic. Our driver left us at a café for over an hour while the car was taken for inspection because we had a long distance to cover. After he finally picked us up and we had been driving for about 30 minutes, the car broke down right as we entered Tsavo National Park. We were stuck there for more than 6 hours, and as a result we lost the entire day. It became dark, and although we had paid the park entrance fee, we were unable to see anything inside the park. Since we were supposed to stay in Tsavo for only one day, this was very disappointing for us, as we had no time to explore it at all. In the end, we had to book an additional day, which cost us a significant extra amount of money, just so we could finally visit the park.
Despite Patrick’s excellent service and effort, the issues on the final day caused a lot of stress and disappointment and strongly affected what should have been one of the highlights of our trip.