Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 17
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 17 Reviews
Fernando   –  
Spain ES
Visited: July 2025 Reviewed: Aug 4, 2025

Email Fernando  |  65+ years of age  |  Experience level: 2-5 safaris

Second to none your best safari operator in Namibia
5/5

We were very satisfied during the preparation of the tour as the person in charge of Firefinch Safaris,Michelle Kahikopo, was both very professional and accommodating to our suggestions.From the 5 day safari at Etosha we went to 9 days including Waterberg Park and Windhoek.To our full satisfaction the operation was even better.Car worked perfectly both in roads and in gravel paths within Etosha.The guide/driver,Gedeon Shapaka was guiding and driving well and what it was the reason why we were there finding a lot of fauna in different locations.Elephants,Jiraffes,cebras,he put us in front of but we saw leopard,hyenas,rhinos and lions as well.Finally we must say that the lodges and communication facilities were better than we had expected due to the lonelines and far distances of their locations.Our experience with Firefinch Safaris was over the rainbow.Try them if you may.

Sylvia & Vincent   –  
United States US
Visited: May 2025 Reviewed: Jul 31, 2025

Email Sylvia & Vincent  |  65+ years of age  |  Experience level: first safari

Personal, unflappable and thoughtful—Firefinch delivered quality service tailored to our every need
5/5

Clive at Firefinch Safaris & Car Hire designed the ultimate 23-day adventure—part bucket list trip, part 20th anniversary celebration, part milestone birthday. From the very beginning, he was patient through many changes and incredibly thoughtful in every detail.

Traveling with my professional photographer husband, we had very specific needs, and Clive delivered at every level: personalized service, expert private guides, seamless logistics, and a beautiful variety of experiences across Namibia, Victoria Falls, and Cape Town. He took the time to truly get to know us, and it showed—every day felt tailored and intentional.

Our first six days in Namibia with our private driver Stefan were a perfect start to the trip. Stefan was extremely knowledgeable about Namibia—its culture, wildlife, and geology—and also a very good photographer in his own right. He was entertaining and navigated long drives and remote terrain with ease. Every need was anticipated before we even voiced it, and every lodge and location reflected the care and quality that defines Firefinch.

Clive is resourceful, attentive, and deeply knowledgeable about Southern Africa. He crafted a journey that was both efficient and soulful—a rare feat. We can’t recommend Firefinch highly enough.

Andrea Tursi - Gaia Rialti   –  
Italy IT
Visited: June 2025 Reviewed: Jul 29, 2025

Email Andrea Tursi - Gaia Rialti  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable experience with Firefinch
5/5

We had an amazing experience with Firefinch Safaris in June. Everything was perfectly organized – from the itinerary to the accommodations. If you’re looking for a professional, authentic, and deeply memorable safari experience, we highly recommend Firefinch Safaris.

Rob & Yan   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 22, 2025

Email Rob & Yan  |  20-35 years of age  |  Experience level: first safari

Great communication, amazing and knowledgeable guide.
5/5

Thanks to Clive and to our guide Elvis for an amazing experience. The tour was customisable and very clearly explained beforehand. Elvis was a wildlife expert with lots of facts (!) and accompanied us throughout the tour. He tailored the experience to exactly what we wanted - it was very full on but we had enough time to rest and recuperate each day. I really recommend a stop at Okonjima for the leopard-tracking and 'fancier' accommodation.

Roland Altenburger   –  
Switzerland CH
Visited: February 2025 Reviewed: Mar 4, 2025

Email Roland Altenburger  |  35-50 years of age  |  Experience level: 2-5 safaris

Iconic Namibia Roundtrip
5/5

Clive organized an unforgettable round trip through Namibia for us at very short notice. He responded fully to our wishes, picked out probably the best lodges for us and even organized a birthday cake for our daughter on her birthday in Svakopmund. Clive welcomed us at the airport, helped us to organize a Namibian prepaid number, took us to the car rental office, gave us all the relevant information about our trip and was always available by cell phone afterwards. Clive always answered our questions immediately.
Clive is a true connoisseur of Namibia, well connected and always acts in the best interest of his customers. I would book through Firefinch Safaris again at any time.

Inga   –  
Germany DE
Visited: October 2024 Reviewed: Oct 27, 2024

Email Inga  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable and perfectly planned tour!
5/5

Our tour through Namibia was excellently planned. Clive from Firefinch Safaris was very responsive to our wishes and took particular account of the fact that we were traveling with two children aged 11 and 13. He also quickly and flexibly planned a last-minute change of plans and early arrival for us and flexibly took our needs into account. We had an unforgettable trip and would like to thank Clive and Firefinch Safaris for the new impressions we created!

Barbara   –  
United Kingdom UK
Visited: September 2024 Reviewed: Oct 13, 2024

Email Barbara  |  65+ years of age  |  Experience level: over 5 safaris

Very efficient and responsive. Booked wonderful lodges and covered nearly everything
5/5

Clive organised a great trip for us Namibia Girls. The lodges were excellent and we had an amazing time. Dunes wonderful, desert safari very special. Would suggest just see rock painting at Twyfelfontain and don’t do elephant drive. Etosha roads bad but good game viewing at waterholes. Lianshulu is a lovely lodge but not really enough to do for 2 night stay. Mopani Lodge in Botswana - great waterhole but 40 km from park entrance and service very well meaning but a bit erratic. Guest house in Victoria Falls very good indeed, a super place to finish.

Pam Watson   –  
Spain ES
Visited: September 2024 Reviewed: Oct 9, 2024

Email Pam Watson  |  65+ years of age  |  Experience level: 2-5 safaris

Firefinch safaris exceeded all our expectations.
5/5

I and 3 other retired ladies have just returned from a superbly organised FireFinch safaris and car hire. We self drove through Namibia covering 3068 km. We felt totally safe in all the places he recommended we visit.
Right from the start Clive was super quick to respond to me on WhatsApp, answering all our questions and worries. We chatted too at length about what to expect, what we might do and he sent us the Travel Key App to 'play' with. It lead us through our daily itinerary and the distances we needed to cover and information about the lodges and activies we might like to do. He met us on our first day in Windhoek to answer any more questions and everyones feed back to me was very positive. He gave us a lot of confidence. He was definately a person to turn to when we had a few "oh no senior moments" . These problems, of our own making I hasten to add, were ironed out quickly with help from Clive.

He arranged terrific lodges and hotels for us. Every lodge was so special in it's own way. From 5 star to quirky - all extremely good. Every new accommodation was a wow moment. It was so exciting to see what place was coming next. The staff couldn't have been more friendly and helpful. My personal favourite was eating dinner on the terrace where we watched sometimes 30 elephants or more at the waterhole 100 metres away interacting with each other.
We travelled extensively and followed Clive's advice about checking tyres when we stopped to refuel. So we had no problems with the 4x4 vehicle. It was very comfortable.
As well as Namibia we went to Botswana and Victoria Falls. My advice here would be to buy your souvenirs in Namibia! Things were better value in Nam. Victoria Falls works on the US$ and there was a noticeable difference in value for money. We did love all 3 countries though and Vic Falls was well worth seeing.

What memories we made! We all feel so fortunate to have done this trip.

If you are hesitating about going to Namibia then please don't hesitate anymore!
You will not be disappointed in the country or FireFinch Safaris and Car hire. It was just wonderful. Thankyou Clive.

Helen   –  
United States US
Visited: June 2023 Reviewed: May 8, 2024

Email Helen  |  35-50 years of age  |  Experience level: over 5 safaris

The best tour operator I’ve worked with in Namibia
5/5

I’ve worked with Clive and his tour company since 2017. I am frequently in Namibia for travel (both professional and pleasure). Clive and Firefinch have gone above and beyond so many times I can’t imagine booking or working with anyone else. I’ve also had 3 separate groups come to Namibia on short and long holidays, and I worked with Firefinch for all those trips as well. The entire team is thoughtful, kind, and responsive, and patient. They really listen to the clients and help create productive and meaningful experiences in Namibia. I couldn’t recommend a company more.

Alina Martynova   –  
France FR
Visited: April 2024 Reviewed: Apr 25, 2024

Email Alina Martynova  |  35-50 years of age

Discovery of Namibia
5/5

To begin with, we fell in love with Namibia and its very different landscapes. It was a feast for our eyes and brains.

Our trip lasted 14 days and we were able to visit the north and south of Namibia. The trip was professionally prepared and we didn't encounter any problems during the 14 days.
The lodges offered by firenfinch are exceptional.
The food is very good, even refined, and of course the wine is excellent.
The country is very easy, very very clean and above all very safe.
The people are very welcoming, charming and smiling.

We'll be back for sure!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 17
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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