Responsive, always available but communication can be further improved
We really enjoyed the five days and warmly recommend Sacred Wilderness Expeditions (SWE). Lulu organised everything in detail, was really responsive to our messages, kind, and fast in problem-solving. Information was always provided at request.
Some possible areas of improvement may be: a clearer reference point/person to talk to during the safari - we have never met Lulu, or anyone from SWE, in person and we have had three different guides in five days, who did not necessarily know of SWE. We would have also liked a bit more adherence to the original plan, which changed a couple of times, or at least a bit more communication in advance on the guide and destination for the day (we often discovered the plan for the next day only the night before, or the very same morning - what guide/park to visit/travelling companions/drivers...).
However these are areas of only marginal possible improvement. We really enjoyed everything and had a great time.
Again, we very much recommend SWEs!
Note: SWEs is in charge of the overall organisation but they rely on partner companies for the safaris themselves (guides/lodges/drivers/...). At least for the shared safaris.
Giovanni and Livia