Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 15
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-1 of 1 Reviews
Erick   –  
Kenya KE
Visited: July 2025 Reviewed: Aug 6, 2025

Email Erick  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Erick and not that of SafariBookings.
"Bait-and-switch on lodging"
2/5

I and my brother Jacob book 3 days safari with this company,all money was paid in cash on the day of travel, Unfortunately, I cannot recommend this operator. We were sold a package promising at Mara Jambo or comparable. What we got was Miti Mingi tented camp, under construction and it books at about half the price of Mara Jambo. When we voiced our dissatisfaction, we ware told that no bookings were available at the former, which a quick Internet search proved to be false. Owner Fredrick refund us less than half of the difference between the room prices,we were also to sleep in twin room but on the first day, we were put in triple room,and the second day is when we ware put in twin room as per our request!

Reply from Fantastic Adventure Safaris
Reply from Fantastic Adventure Safaris
Posted on Aug 7, 2025

Dear Erick,
I apologize on behalf of everyone at Fantastic Adventure safaris. Your review is very concerning to us.
Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership
We’re sorry to hear that your experience was not of the quality you expected. Evan after refunding you some Money back you are still not certifire, please accept our apology, as we discuse with you in our office after safari, we try our best to get you accommodation at Mara Jambo safari Lodge as per your request or similer but due to high demend becasue of highseason we were not able to get you twin room at Mara Jambo,altarnativly we manage to get you accommodation at Miti Mingi tented camp since there was no other alternative, I think we discuse this with you and we came to conclution and refunded the different without problem.
We are so sorry. We’re normally known for our exceptional attention to detail and we regret that we missed the mark.
We always aim to deliver a great experience. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.


Regards
Fredrick Otieno
Director
Fantastic Adventure safaris


Average User Rating
4.7/5
Rating Breakdown
  • 5 star 15
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Fantastic Adventure Safaris, not SafariBookings