Moria Safaris Team
Moria Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $150 to $500 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Roberto | 50-65 years of age | Experience level: first safari
From our experience,avoid this company
Only now, when I was about to leave a review, I noticed that several reviews were from locals with a single review, and several others complained about the same experience we had.
Furthermore, the photos weren't actually taken, but were taken online.
In summary, we had a terrible experience and I would advise everyone against using this agency. I've also reported them to the Italian consulate for their utter dishonesty.
I contacted them for a quote, and they responded very kindly and offered me a solution.
I asked if it was possible to make some changes since it was a private tour.
Everything was accepted.
The initial tour includes 8 days and 7 nights at a cost of $4,995:
- Airport transfers, accommodation and meals only
- Tarangire National Park, accommodation and meals
- Serengeti National Park, accommodation and meals
- Central Serengeti National Park, accommodation and meals
- Ngorongoro Crater, accommodation and meals
- Lake Manyara National Park, accommodation and meals
- Materuni Waterfall, accommodation and meals
- Airport transfer
I decide to modify the itinerary based on my needs by booking the initial and final accommodations and two intermediate ones myself, after asking them for confirmation. The program is modified so that I can do a one-day light trek on Kilimanjaro and have more time for the Serengeti: therefore, 6 days and 2 nights are at their expense.
The final program will be as follows:
- Mount Kilimanjaro Trek
- Tarangire National Park, accommodations and meals
- Serengeti National Park, meals
- Central Serengeti National Park, meals
- Serengeti National Park, accommodations and meals
- Ngorongoro Crater, meals
You'd think the total would decrease, right?
But no, because I'm told the initial offer remains the same (so they're already making money on the four nights I won't be using) and all additional expenses are my own.
New total requested $5,870, as you can see from the attached images.
Almost $1,000 for the changes.
The program still mentions full days spent in the various parks.
Initially, I try to negotiate, but given the limited availability, I decide to let it go and insist that everything go smoothly because it's the vacation of a lifetime...
Everything was fine on the first day, but already on the second day, the surprises began:
- rooms in the second day's accommodation had mold-covered walls and unbreathable air (and we thought it was a mix-up that led to our amicable termination)
- they didn't pay the accommodation fees, causing us to be in trouble because they had to pay them at the park entrance, but we never went to the register (read what's listed as included in their offer, and in any case, they specifically asked me for the money to pay them)
- they said, despite it being stated in the contract, that for the days we had the accommodations, no meals were included, despite it being stated in the contract and no one having notified us.
- to earn about $400 more, they forced us to get up between 5 and 6 for two consecutive days, because by compressing our hours, they saved themselves from paying for a day of access to the Serengeti.
Let's just say we spent the third day pissed off, having found the manager to be a total pain.
On our last day in the Serengeti, in particular, we spent three hours at the park gate arguing about the fact that we had paid for an extra day to stay there (about $1,000), and at 9:45 they were taking us out.
Truly embarrassing.
The only positive note was the truly exceptional guides, especially Samwel!
What more can I say? Avoid them completely.
Email Bob Purshotam | 65+ years of age | Experience level: over 5 safaris
Terrible !!
do not book with this company - they are all lies.
they use 3rd party operators and don't care what happens after you've paid.
most horrible of horrible of experience.
joshua,the so called manager does not respond. staff say ,i just work here, sorry.
4 day safari costing over $2300/person - unmarked vehicle used is falling apart ,old, windows hardly work, breakdowns on all 4 days spending hours repairing the vehicle.
less than half the day spent on safari. guide has no clue of lodges - gets lost every nite, driving around for hours in the dark.
3rd party operator used 5 different companies to transport us , none of them have ever heard of moria,including other company guides that we met. not one moria vehicle was seen, do they even exist.
sub standard accommodation used after showing lodges that they said we would be accommodated in. changed lodges without informing us until we on our way to safari.
do not part with your hard earned money, these guys are fake - they will desert you once you've paid . when staff are contacted they will say they have no authority - joshua is the manager.
i am spreading this far & wide in as many platforms as possible, don't don't book with these people please !!!
furthermore, I believe they are using locals to write fake reviews to make them look good - beware !!!!
After writing this - look at the response
the manager, joshua has come back to me - he says that breakdowns are acceptable due to road conditions - nothing can be done !!!
the strange part is that we did not see another vehicle that broke down, in other words ,they are not interested.
again - i urge all of you - do not book thru this company, you will regret it !!!
14th january 2026 - i write again as joshua undertook to get a refund for a flight i could not use due to the unrest - asked me to provide proof , which i did - has not bothered to come back to me and does not answer my calls - further proof that this company cannot be trusted.
just take a look at all the 5 star reviews - all written by locals, most have only written 1 review - all with a similar review - fake fake fake - all the real reviews are the 1 star which should be zero stars.
once again - do not book with this company - you will regret it !!!!