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Lee   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 22, 2025

Email Lee  |  35-50 years of age  |  Experience level: 2-5 safaris

A Very Mixed Experience.
4/5

During our 6 day safari, our guide, Stephen, alone, worked tirelessly, sometimes driving 7 hours in a day. His communication to the group could have been far better, clearer and louder, but he was friendly, very knowledgeable about the animals, tried hard and did his best to help us tick off the big five. We achieved this, but only managed to see Rhino at a distance, and did not see a leopard.

The Maasai clearly have a strangle-hold over all of these safaris that comes across as if it is a Mafia-type of situation. They control the gates to all the game reserves, it was their tourist camps we were taken to, and it was their shops with heavy-handed sales tactics and ridiculous prices that all the tourists were constantly taken to throughout the trip. The camps all serve the same boring tasteless food in bulk. Beef stew, chicken pieces, rice and mixed veg. This is what you will eat for every single meal, every day for 6 days. Left over chicken is packed up for bland tin-foil packed lunches.

Roads around the Maasai Mara are 100 times worse than you can imagine, even in a Toyota Land Cruiser Jeep. My spine was killing from being sledgehammered after these two days of the trip, and I had cuts and bruises on my shoulders from being bashed into the jeep walls. Nokuru and Amboselli roads were far better. Book a Jeep. Do not book one of these safaris in a van, you will massively regret it!!!

Manjaro tented camp was a dump. Staff were unwelcoming, bossy and miserable. Our tent and mosquito net did not close, even though they stated that if it was not closed, baboons could steal your belongings. The camp smelt of raw sewage, and the tent toilet did not work. They kindly provided me with a bucket to pour sink water into the loo as a substitute. The bedside lamp did not work and the only lightswitch with loose visible wiring was about 6 foot from the bed.

Be prepared for lots and lots of driving, ..........like whole days of driving, on sometimes pretty scary roads, and pray your driver has good judgement while overtaking at high speed on terrible roads.

At all three parks, some beautiful scenes of animals together were spoiled by overcrowding of vehicles. Usually a pride of lions or Cheetah will be surrounded by 20-30 vehicles. Loud, stupid Kenyan vehicle drivers shout to each other loudly in Swahili, and truckfulls of ignorant tourists talk loudly, even by animals very sensitive to sound. On several occasions, this clown-show led to the animals being scared off, and missing out chasing down a meal. On one occasion, there were so many trucks (about 50!!!), the wildabeest could not even get through to cross the river.

If you go to the Maasai village, be prepared to be surrounded and sold heavily to. Also, if a bracelet is worth 100-200KES, they will price it at 2500-3000KES, to start any negotiation. On our trip, they were so focused on selling to us, they did not even let us meet the chief, which was supposed to be a key part of the visit. Also be prepared to be stopped by the police with guns in Ambosselli, for a short river walk with a bribe. As Stephen did not properly explain or prepare us for this in advance, we panicked as we thought we were being robbed.

By the end of the trip, we had definitely had enough. The awful food and constantly being treated like a fool by the tireless heavy selling tactics of the Maasai had got a bit wearing. It was summed up by the Maasai children. You say 'Hi' to them, they hold their hand out for payment.

If it wasn't for the hard work of Stephen, this safari would only have been a 1 or 2 star experience.




Ming   –  
China CN
Visited: August 2025 Reviewed: Aug 22, 2025

Email Ming  |  20-35 years of age  |  Experience level: first safari

pretty good
4/5

we don't have Tips culture,so we hope someone could tell us the exactly amount of tips before the journey starts. that is really confused us. I didn't prepare enough cash money

Michelle   –  
Malaysia MY
Visited: September 2025 Reviewed: Sep 13, 2025

Email Michelle  |  50-65 years of age  |  Experience level: first safari

Interesting Trip
4/5

Johny is a funny and always happy tour guide. He knows the routes very well and always get the best views for us.

Leigh   –  
Australia AU
Visited: September 2025 Reviewed: Sep 18, 2025

Email Leigh  |  35-50 years of age  |  Experience level: first safari

Almost perfect!
4/5

Overall, the trip was quite satisfying. Jimmy is very knowledgeable, experienced, and great at communication—he knows when to engage and when to give us space. When we encountered rare and beautiful scenes, he made sure we had plenty of time to enjoy and take photos.

However, Jimmy was a bit careless at times. For example, we often agreed to meet at the lobby at 7:00, but I had to call him at 7:10 to remind him, rather than him waiting for us in advance. On the last day, due to miscommunication with the transfer driver about the timing, we had to wait for an hour and a half in 30-degree heat.

These issues weren’t deal-breakers, but they did affect the experience. If Jimmy can improve on these easily fixable details, I would still recommend him to my friends.

WINNIE   –  
China CN
Visited: September 2025 Reviewed: Sep 21, 2025

Email WINNIE  |  35-50 years of age  |  Experience level: 2-5 safaris

very good,we found many aminals
4/5

There were many surprises. I got to see many animals up close, including giraffes, lions, cheetahs, elephants... and a wide variety of birds

Miranda   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 29, 2025

Email Miranda  |  20-35 years of age  |  Experience level: 2-5 safaris

7 days Masai Mara/Nakuru/Navisha/Amboseli
4/5

We had a fantastic experience overall and a big part of that was thanks to our incredible tour guide, David. He was extremely knowledgeable, patient and kind throughout the entire trip. He went out of his way to make sure all eight of us were comfortable and happy, constantly checking in and doing his best to accommodate everyone’s needs. We had some challenging individuals in our tour group and he remained professional and upbeat. His enthusiasm and attention to detail made the safari memorable and I would absolutely recommend David as a guide.

The tour itself was exceptional value for money and very reasonably priced, especially considering the range of experiences included.

That said, I do feel that some aspects of the tour organisation could be improved. A hotel I had booked and paid a deposit for was changed at the last minute due to an office error, which was disappointing. On our first morning, we were collected at 7:30 a.m. but then spent nearly two hours at the booking office waiting for other clients which wasn’t and an ideal start to the trip.

We also found that a significant amount of our time was spent waiting around for other people. While it’s understandable that travellers have different interests, our group included people with very different itineraries, lengths of stay and destinations. This meant frequent detours to pick up or drop off other guests, which slowed everything down and wasted lots of time.

I would humbly suggest that the company consider grouping travellers with similar itineraries and durations together, or perhaps introducing fixed departure days. This would make the tours run more smoothly and ensure that guests make the most of their time and illuminate logistical errors. For example, we arrived at Nakuru National Park at 6:30 a.m. but had to wait nearly two hours before entry because the office had booked the tickets for the wrong day. These kinds of organisational errors really added up and I genuinely believe that with better planning, the entire itinerary could have been done comfortably in 6 days and 5 nights rather than the 7 days we spent.

Overall, we had a great trip and David was absolutely outstanding. With some improvements to the logistics and scheduling, this tour could easily go from good to exceptional.

Andrea   –  
Spain ES
Visited: September 2025 Reviewed: Oct 1, 2025

Email Andrea  |  35-50 years of age  |  Experience level: first safari

8 days Masai Mara/Nakuru/Navisha/Amboseli
4/5

The JungleRoam safari was good value for money. Seeing the animals in their natural habitat was spectacular, making it worth the long drive.

Our driver and guide, Albert, did everything possible to ensure we saw all the animals in the different parks and reserves. This allowed us to see all the Big 5. However, we missed Albert's ability to be more communicative, as he often gave limited information about the animals. His driving skills were excellent despite the poor road conditions, heavy truck traffic, and frequent phone calls.
The SUV was an 8-seater Toyota Land Cruiser, similar to most other companies. It's worth noting that several seats in the car had broken seatbelts, and despite our reporting and requesting that they be fixed, as we had long drives on roads and tracks ahead of us, we were ignored.

We also hired a Spanish-speaking guide named Moses, who served as our co-pilot, to give us interesting information about the animals. His treatment was friendly, and on the first day he accompanied us to the bank to withdraw money and shared his mobile internet connection with us. His Spanish level was adequate, although he probably needs to continue improving his understanding of conversations, as he often resorted to saying "Yes, yes" when he didn't understand. We felt that on several occasions communication failed, either by giving us incorrect information or by not providing it regarding important logistical aspects. Furthermore, we had the feeling that he simply translated what Albert was saying, and we were constantly having to ask him questions.

We upgraded our Masai Mara hotel (Jambo Mara Safari Lodge), a fact we appreciated when comparing it to other travelers' basic camps. We noticed improvements in the room, hot water, and especially in the restaurant, which had a wide variety (it was the best of the entire trip), although the food boxes for the excursions were scarce and even worse than those in the basic accommodations. We chose the basic hotels for the rest of the hotels, and they met our expectations. Although the meals were repetitive and basic, we assume this is a common occurrence given the low prices.

hui   –  
China CN
Visited: October 2025 Reviewed: Oct 8, 2025

Email hui  |  35-50 years of age  |  Experience level: first safari

Everything is fine, sometimes respond nit in time
4/5

Everything is fine, except that the hotels booked by the agent often do not have hot water

Mercedes López   –  
Spain ES
Visited: October 2025 Reviewed: Oct 16, 2025

Email Mercedes López  |  35-50 years of age  |  Experience level: 2-5 safaris

Nice safari experience
4/5

I'd travel for 5 days with my boyfriend in a group safari. It was a nice experience, every thing was thought to Enjoy the experience. Our driver Dennis he was explaining every animals and looking for to see a lot of of them. He's also a amazing driver very expert and carefull. I recommended SafariRooms and Dennis drive to enjoy safari travel

Mateo   –  
Colombia CO
Visited: October 2025 Reviewed: Oct 19, 2025

Email Mateo  |  20-35 years of age  |  Experience level: first safari

Confortable and reliable
4/5

communication was easy, accommodation was good, guide was inviting and kind

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,056
  • 4 star 33
  • 3 star 1
  • 2 star 1
  • 1 star 2
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