Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,090
  • 4 star 36
  • 3 star 1
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful 1-10 of 36 Reviews
Ruijie Tian   –  
China CN
Visited: November 2025 Reviewed: Nov 22, 2025

Email Ruijie Tian  |  35-50 years of age  |  Experience level: 2-5 safaris

good,but some details can,improve
4/5

1.hope to supply more new car,the seat of the car too bad ,it is not comfortable .

2.give the driver a Bluetooth headset, there are many call when on the road.it is dangerous .

3.Arrange your time properly and don't go to refuel as soon as you leave in the morning.

Gloria   –  
Italy IT
Visited: November 2025 Reviewed: Nov 21, 2025

Email Gloria  |  20-35 years of age  |  Experience level: first safari

Beautiful
4/5

The tour was gourgeus, we got to sée so many Animals. We traveled a lot in the car but it was worthy. The money we spent was right for all the things we did and saw.

Vanesa&bibi   –  
Spain ES
Visited: November 2025 Reviewed: Nov 15, 2025

Email Vanesa&bibi  |  50-65 years of age  |  Experience level: first safari

Amazing Richard
4/5

Communication with the tour operator was excellent; they responded immediately to all our questions. Our guide, Richard, was fantastic, always willing to help, make stops for photos, and do anything we needed. He was also very funny. As for the accommodations, some were better than others, and regarding the food, except for the hotel in Nakuru, it was generally scarce and quite bad. We were hungry!

Hassan   –  
Oman OM
Visited: October 2025 Reviewed: Oct 30, 2025

Email Hassan  |  35-50 years of age  |  Experience level: first safari

Albert Good and friendly Driver
4/5

Very nice trip, our trip was for 6 days ,and I feed that 6 days enough to go Mara, Nakuru & Amboseli, ..
very good driver..
The water in the Masai Mara camp where we stayed for the first two days was not clean.
The camp where we stayed in Amboseli for the last two days was beautiful and very luxurious.
We, as Arabs, prefer to have a water hose in the toilet instead of toilet paper.



Overall, the trip was very beautiful.

Ahmed   –  
Oman OM
Visited: October 2025 Reviewed: Oct 30, 2025

Email Ahmed  |  20-35 years of age  |  Experience level: first safari

Our guide (albert) was friendly and helpful and respectful
4/5

The trip was exciting and wonderful; we really enjoyed it. The accommodation and the people we dealt with were very helpful.

Isabella   –  
Colombia CO
Visited: October 2025 Reviewed: Oct 19, 2025

Email Isabella  |  20-35 years of age  |  Experience level: first safari

Excellent relating cost and benefits of the tour
4/5

We chose a 3 day safari on the Masai Mara and the overall experience was really nice. We stayed at the Jambo Mara Safari lodge where the accommodation was comfortable and the food really good. The plan was executed just as promised by the tour operator. Our safari guide was respectful and did everything he could so we could see the big 5.

Mateo   –  
Colombia CO
Visited: October 2025 Reviewed: Oct 19, 2025

Email Mateo  |  20-35 years of age  |  Experience level: first safari

Confortable and reliable
4/5

communication was easy, accommodation was good, guide was inviting and kind

Mercedes López   –  
Spain ES
Visited: October 2025 Reviewed: Oct 16, 2025

Email Mercedes López  |  35-50 years of age  |  Experience level: 2-5 safaris

Nice safari experience
4/5

I'd travel for 5 days with my boyfriend in a group safari. It was a nice experience, every thing was thought to Enjoy the experience. Our driver Dennis he was explaining every animals and looking for to see a lot of of them. He's also a amazing driver very expert and carefull. I recommended SafariRooms and Dennis drive to enjoy safari travel

hui   –  
China CN
Visited: October 2025 Reviewed: Oct 8, 2025

Email hui  |  35-50 years of age  |  Experience level: first safari

Everything is fine, sometimes respond nit in time
4/5

Everything is fine, except that the hotels booked by the agent often do not have hot water

Andrea   –  
Spain ES
Visited: September 2025 Reviewed: Oct 1, 2025

Email Andrea  |  35-50 years of age  |  Experience level: first safari

8 days Masai Mara/Nakuru/Navisha/Amboseli
4/5

The JungleRoam safari was good value for money. Seeing the animals in their natural habitat was spectacular, making it worth the long drive.

Our driver and guide, Albert, did everything possible to ensure we saw all the animals in the different parks and reserves. This allowed us to see all the Big 5. However, we missed Albert's ability to be more communicative, as he often gave limited information about the animals. His driving skills were excellent despite the poor road conditions, heavy truck traffic, and frequent phone calls.
The SUV was an 8-seater Toyota Land Cruiser, similar to most other companies. It's worth noting that several seats in the car had broken seatbelts, and despite our reporting and requesting that they be fixed, as we had long drives on roads and tracks ahead of us, we were ignored.

We also hired a Spanish-speaking guide named Moses, who served as our co-pilot, to give us interesting information about the animals. His treatment was friendly, and on the first day he accompanied us to the bank to withdraw money and shared his mobile internet connection with us. His Spanish level was adequate, although he probably needs to continue improving his understanding of conversations, as he often resorted to saying "Yes, yes" when he didn't understand. We felt that on several occasions communication failed, either by giving us incorrect information or by not providing it regarding important logistical aspects. Furthermore, we had the feeling that he simply translated what Albert was saying, and we were constantly having to ask him questions.

We upgraded our Masai Mara hotel (Jambo Mara Safari Lodge), a fact we appreciated when comparing it to other travelers' basic camps. We noticed improvements in the room, hot water, and especially in the restaurant, which had a wide variety (it was the best of the entire trip), although the food boxes for the excursions were scarce and even worse than those in the basic accommodations. We chose the basic hotels for the rest of the hotels, and they met our expectations. Although the meals were repetitive and basic, we assume this is a common occurrence given the low prices.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,090
  • 4 star 36
  • 3 star 1
  • 2 star 1
  • 1 star 2
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