Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,319
  • 4 star 46
  • 3 star 1
  • 2 star 1
  • 1 star 3

Sort By: Date Most Helpful 1-10 of 46 Reviews
Cecilie   –  
Denmark DK
Visited: March 2026 Reviewed: Mar 23, 2026

Email Cecilie  |  20-35 years of age  |  Experience level: first safari

Great safari experience, but disappointing accommodation
4/5

We had a very good safari experience overall, especially thanks to our guide John, who was truly excellent. He was knowledgeable, professional, and made sure we saw an incredible amount of wildlife. We felt safe and well taken care of throughout the safari, and this part of the trip definitely lived up to our expectations.

Unfortunately, our experience with the company regarding the accommodation was very disappointing. We stayed at Jambo Mara Safari Lodge, and it did not meet the expectations that had been set beforehand. Prior to our trip, we were sent a link showing a nice hotel room, which we understood to be the room we had booked and paid for. However, upon arrival, we were given a very poor and unclean room that did not resemble what had been presented to us.

The room was damp, with water running down the walls, and there was no air conditioning, which made the stay very uncomfortable. In addition, the food at the hotel was extremely poor, which only added to the overall negative experience.

We felt that we could not sleep in the room we were initially given, and therefore we had no choice but to pay extra to upgrade to another room — essentially the standard we had originally been promised and believed we had already paid for. We do not find this acceptable and feel it reflects poorly on the company’s communication and transparency.

In summary, while the safari itself and our guide were excellent, the handling of the accommodation was very disappointing and not up to standard.

Oliver   –  
Germany DE
Visited: March 2026 Reviewed: Mar 13, 2026

Email Oliver  |  50-65 years of age  |  Experience level: first safari

nice and wonderful experience
4/5

We were for 1,5 days in the National Park. Our guide Albert found the right places so we see nearly all big 5.
Additionally, we saw many other spectacular animals.

Tomas Jonsson   –  
Sweden SE
Visited: February 2026 Reviewed: Feb 26, 2026

Email Tomas Jonsson  |  50-65 years of age  |  Experience level: first safari

Easy getting contact and correct answers. No problems
4/5

I really liked all of it, animals, stay and how they operated the tour. And especially our driver, David that drove and had much info about animals. Skilful driver and take you there you want and no provlems with anything.

Zoey   –  
China CN
Visited: February 2026 Reviewed: Feb 25, 2026

Email Zoey  |  20-35 years of age  |  Experience level: first safari

Painful yet joyful
4/5

The 7-day 6-night safari was both painful and joyful. The airport strike caused flight cancellations, the only bridge in the Masai Mara hotel complex was flooded, the car broke down on the way to chase lions, and the worry of being bitten by mosquitoes. The mood was like a roller coaster. Fortunately, everything was eventually resolved. Kenya is destined to be a special and crazy travel destination. It is precisely because of so many uncertainties that this journey is still so memorable on the way back to the airport.

Thanks Geeman, for the company and dedication throughout the journey. On the last day, led us to get an extremely close look at the leopard, one of the Big Five that is the hardest to spot, completing the collection of the African Big Five!

China's railway ventures into Kenya, imperfect yet perfect. See you Kenya if fate allows.

Grace   –  
China CN
Visited: February 2026 Reviewed: Feb 20, 2026

Email Grace  |  20-35 years of age  |  Experience level: first safari

please come for trip
4/5

The internet connection was unstable at times, but the hotel service was excellent and the value for money was quite good. The travel agency was very reliable. Overall, the safari experience was great and we saw the Big Five.

WANG   –  
China CN
Visited: January 2026 Reviewed: Feb 5, 2026

Email WANG

Prompt response and correct itinerary
4/5

Reasonable pricing, no unplanned hotel changes. Only downside: last-day itinerary misaligned with flight time, causing long airport wait. Our guide Ken was outstanding—experienced, punctual, accent-free English, great at finding all the animals we wanted to see. He shared fascinating animal facts and Kenyan culture/ customs during the safari, adding wonderful cultural depth to the trip.

Zeus   –  
Spain ES
Visited: February 2026 Reviewed: Feb 2, 2026

Email Zeus  |  35-50 years of age  |  Experience level: first safari

Moses the best guide
4/5

Although the experience didn't start well with the agency, as they charged us a commission for paying in shillings, something we didn't understand since it's their currency.

We were very lucky to meet Moses.

Our experience with Moses as our guide during the 5-day safari in Kenya was simply exceptional. He accompanied us through Masai Mara, Nakuru, and Naivasha, always demonstrating deep knowledge of the environment, wildlife, and local culture.

We especially want to highlight his kindness, friendliness, and professionalism. Moses was always attentive to us, with a calm and warm attitude that made the trip even more special. As a guide, he has an incredible ability to get close to the animals with respect and safety, allowing us to see them very up close, almost right in front of us, which made the safari truly unforgettable.

We would definitely recommend Moses 100%. Thanks to him, this safari has been a once-in-a-lifetime experience that we will always remember.

Thanks Moses you are a very great person

Hanna   –  
Netherlands NL
Visited: January 2026 Reviewed: Jan 23, 2026

Email Hanna  |  20-35 years of age  |  Experience level: 2-5 safaris

We had an amazing safari tour
4/5

We saw all the animals of the big 5 and many more! We had an amazing experience and our tour guide, Johny Jackson took good care of us!

María   –  
Spain ES
Visited: January 2026 Reviewed: Jan 20, 2026

Email María  |  20-35 years of age  |  Experience level: first safari

HAKUNA MATATA
4/5

The safari tour was really good, especially our guide Kikitu.
One day was only to transfer from masai mara to nakuru lake and we expected some activity.

Mohammed   –  
India IN
Visited: January 2026 Reviewed: Jan 13, 2026

Email Mohammed  |  50-65 years of age  |  Experience level: first safari

Very nice.
4/5

The hotel was good. The tour guide Saddam was fantastic he coordinated very well with other guides for sighting of animals during the game drive. He went the extra mile so that we were able to see the kill of buffalo by the Lions

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,319
  • 4 star 46
  • 3 star 1
  • 2 star 1
  • 1 star 3
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