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Jungleroam Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2020)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
KE
- Price Range:
- $100 to $400 ppper person per day (USD, excl. int'l flights)
Reviews
OM
Email Hassan | 35-50 years of age | Experience level: first safari
Albert Good and friendly Driver
Very nice trip, our trip was for 6 days ,and I feed that 6 days enough to go Mara, Nakuru & Amboseli, ..
very good driver..
The water in the Masai Mara camp where we stayed for the first two days was not clean.
The camp where we stayed in Amboseli for the last two days was beautiful and very luxurious.
We, as Arabs, prefer to have a water hose in the toilet instead of toilet paper.
Overall, the trip was very beautiful.
OM
Email Ahmed | 20-35 years of age | Experience level: first safari
Our guide (albert) was friendly and helpful and respectful
The trip was exciting and wonderful; we really enjoyed it. The accommodation and the people we dealt with were very helpful.
CO
Email Isabella | 20-35 years of age | Experience level: first safari
Excellent relating cost and benefits of the tour
We chose a 3 day safari on the Masai Mara and the overall experience was really nice. We stayed at the Jambo Mara Safari lodge where the accommodation was comfortable and the food really good. The plan was executed just as promised by the tour operator. Our safari guide was respectful and did everything he could so we could see the big 5.
CO
Email Mateo | 20-35 years of age | Experience level: first safari
Confortable and reliable
communication was easy, accommodation was good, guide was inviting and kind
ES
Email Mercedes López | 35-50 years of age | Experience level: 2-5 safaris
Nice safari experience
I'd travel for 5 days with my boyfriend in a group safari. It was a nice experience, every thing was thought to Enjoy the experience. Our driver Dennis he was explaining every animals and looking for to see a lot of of them. He's also a amazing driver very expert and carefull. I recommended SafariRooms and Dennis drive to enjoy safari travel
CN
Email hui | 35-50 years of age | Experience level: first safari
Everything is fine, sometimes respond nit in time
Everything is fine, except that the hotels booked by the agent often do not have hot water
ES
Email Andrea | 35-50 years of age | Experience level: first safari
8 days Masai Mara/Nakuru/Navisha/Amboseli
The JungleRoam safari was good value for money. Seeing the animals in their natural habitat was spectacular, making it worth the long drive.
Our driver and guide, Albert, did everything possible to ensure we saw all the animals in the different parks and reserves. This allowed us to see all the Big 5. However, we missed Albert's ability to be more communicative, as he often gave limited information about the animals. His driving skills were excellent despite the poor road conditions, heavy truck traffic, and frequent phone calls.
The SUV was an 8-seater Toyota Land Cruiser, similar to most other companies. It's worth noting that several seats in the car had broken seatbelts, and despite our reporting and requesting that they be fixed, as we had long drives on roads and tracks ahead of us, we were ignored.
We also hired a Spanish-speaking guide named Moses, who served as our co-pilot, to give us interesting information about the animals. His treatment was friendly, and on the first day he accompanied us to the bank to withdraw money and shared his mobile internet connection with us. His Spanish level was adequate, although he probably needs to continue improving his understanding of conversations, as he often resorted to saying "Yes, yes" when he didn't understand. We felt that on several occasions communication failed, either by giving us incorrect information or by not providing it regarding important logistical aspects. Furthermore, we had the feeling that he simply translated what Albert was saying, and we were constantly having to ask him questions.
We upgraded our Masai Mara hotel (Jambo Mara Safari Lodge), a fact we appreciated when comparing it to other travelers' basic camps. We noticed improvements in the room, hot water, and especially in the restaurant, which had a wide variety (it was the best of the entire trip), although the food boxes for the excursions were scarce and even worse than those in the basic accommodations. We chose the basic hotels for the rest of the hotels, and they met our expectations. Although the meals were repetitive and basic, we assume this is a common occurrence given the low prices.
Email Miranda | 20-35 years of age | Experience level: 2-5 safaris
7 days Masai Mara/Nakuru/Navisha/Amboseli
We had a fantastic experience overall and a big part of that was thanks to our incredible tour guide, David. He was extremely knowledgeable, patient and kind throughout the entire trip. He went out of his way to make sure all eight of us were comfortable and happy, constantly checking in and doing his best to accommodate everyone’s needs. We had some challenging individuals in our tour group and he remained professional and upbeat. His enthusiasm and attention to detail made the safari memorable and I would absolutely recommend David as a guide.
The tour itself was exceptional value for money and very reasonably priced, especially considering the range of experiences included.
That said, I do feel that some aspects of the tour organisation could be improved. A hotel I had booked and paid a deposit for was changed at the last minute due to an office error, which was disappointing. On our first morning, we were collected at 7:30 a.m. but then spent nearly two hours at the booking office waiting for other clients which wasn’t and an ideal start to the trip.
We also found that a significant amount of our time was spent waiting around for other people. While it’s understandable that travellers have different interests, our group included people with very different itineraries, lengths of stay and destinations. This meant frequent detours to pick up or drop off other guests, which slowed everything down and wasted lots of time.
I would humbly suggest that the company consider grouping travellers with similar itineraries and durations together, or perhaps introducing fixed departure days. This would make the tours run more smoothly and ensure that guests make the most of their time and illuminate logistical errors. For example, we arrived at Nakuru National Park at 6:30 a.m. but had to wait nearly two hours before entry because the office had booked the tickets for the wrong day. These kinds of organisational errors really added up and I genuinely believe that with better planning, the entire itinerary could have been done comfortably in 6 days and 5 nights rather than the 7 days we spent.
Overall, we had a great trip and David was absolutely outstanding. With some improvements to the logistics and scheduling, this tour could easily go from good to exceptional.
CN
Email WINNIE | 35-50 years of age | Experience level: 2-5 safaris
very good,we found many aminals
There were many surprises. I got to see many animals up close, including giraffes, lions, cheetahs, elephants... and a wide variety of birds
Email Leigh | 35-50 years of age | Experience level: first safari
Almost perfect!
Overall, the trip was quite satisfying. Jimmy is very knowledgeable, experienced, and great at communication—he knows when to engage and when to give us space. When we encountered rare and beautiful scenes, he made sure we had plenty of time to enjoy and take photos.
However, Jimmy was a bit careless at times. For example, we often agreed to meet at the lobby at 7:00, but I had to call him at 7:10 to remind him, rather than him waiting for us in advance. On the last day, due to miscommunication with the transfer driver about the timing, we had to wait for an hour and a half in 30-degree heat.
These issues weren’t deal-breakers, but they did affect the experience. If Jimmy can improve on these easily fixable details, I would still recommend him to my friends.
Disclaimer
- All corporate and/or tour info is provided by Jungleroam Safaris, not SafariBookings