Karibu Tanzania Hakuna matata
Mercy Africa Serengeti Adventures
- Located In:
- Size:
- 1-5 employees (Founded in 2022)
- Tour Types:
- Luxury tours that, when possible, use accommodations owned and operated by them
- Destinations:
- Price Range:
- $250 to $600 per person per day (USD, excl. int'l flights)
Reviews
Email Steven | 20-35 years of age | Experience level: first safari
A Wonderful Trip Hampered by Poor Logistics
Our safari adventure delivered moments we’ll never forget. Every wildlife sighting felt electric, and genuine connections made the journey special. Zanzibar was a standout. The private tour there set a new standard - everything ran seamlessly.
But the Tanzania joint safari brought tough lessons. From the start, our guide poured in relentless effort, steering us past every challenge. The team’s energy never faded. Each glimpse of wildlife kept us moving forward. Then reality hit hard.
On day two, our vehicle’s suspension broke down. We lost a full day in the Central Serengeti - a major letdown. The $100 refund felt like a token, not a solution. Combining our group with others based hours away threw plans into chaos.
Early departures slipped to late mornings due to everyone stayed at different locations that are far away from each other. On Mara River day for the Great Migration, the drive overshadowed the experience.
This isn’t just feedback. It’s a wake up call. If we want more visitors to have unforgettable journeys, Mercy's joint tours need a complete rethink.
Our guide was exceptional, but no one can make magic happen with obstacles like these. Please raise the bar. We hope the next adventure deserves better.
IT
Email Roberta | 50-65 years of age | Experience level: first safari
5 days to safari
5 days of safari in the Serengeti, Ngorongoro crater, Tarangire and Lake Manyara.
It was a beautiful adventure and our guide Mattia, who speaks Italian, and our driver Saidi did their best to help us find and see all the animals possible.
Even the organization of lunches that were not packed like many other agencies do, was excellent. The lodges where we spent the nights were satisfactory.
I do not give 5 stars for the lack of communication with Benaiah in the change of the agreed program, that is, we were supposed to do 2 days with one night in the Serengeti and when entering the park they told us that we would spend only one day and so it was but I know that many agencies do this and in fact they do not even let us visit the Serengeti.
Instead, one day they took us to visit the Ndutu park which turned out to be a nice surprise.
I recommend this agency for the lower costs compared to the others and for the organization!
Thanks to our guide Mattia and the super driver Saidi!
(automatic translation from Italian)
FR
Email Etienne | 20-35 years of age | Experience level: first safari
Amazing Experience at a great price
Benaiah and the agency were very helpful throughout our booking and during the safari. We really had a wonderful experience, for a much lower price than other agencies.
One thing to improve (but I think it's the same for all agencies as they are only intermediaries and we are mixed in the car) but the hotels are sometimes very far from each other, you can take up to 1-2h to drop everyone off each evening.
On the agency side, it would be really great to think about this point in more detail for group safaris.
On the client side, I really recommend a private tour if you can afford it.
As mentioned above, and as many agencies are only intermediaries, I strongly recommend Mercy Africa as you'll have the same experience as with other companies with almost 30% off.
Ps : our guide Mike was truly amazing!!
