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  • 3 star 1
  • 2 star 1
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Elly   –  
Netherlands NL
Visited: May 2025 Reviewed: Aug 25, 2025

Email Elly  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Elly and not that of SafariBookings.
confusing in communication
2/5

In the end, I did not book with this intermediairy/travel agency. Also after paying the 10% bookingfee.
- When I asked 3 questions in my email, I only got 1 answer. I had to go back and remind the operator about the other 2 questions. And then he sayd: which ones? This happenend multiple times, and worked very frustrating for me.
- At a certain moment, the travel dates were mixed up by him. This was the start of my doubt and confusion.
- I wanted a confirmation of the safari with the name of the tour organisation, pick up time etcetc) about 2-3 weeks before beparture. He couldnt tell me, it was unclear which one I would be going with, there was no official confirmation for me available. Only his words.
- He would inform me about the safari trip 1 day before the safari starts.
All together, for sure it would have worked out fine, for me this way of working was unacceptable; we didnot match.

Reply from Expedicion de Superheroes
Reply from Expedicion de Superheroes
Posted on Aug 26, 2025

Hello Mr Elly.

Thanks for you email. Kindly I would like to know from you when you travel with us? Because we don’t have any clients called Elly can you share with me your really name, and about questions which our customer asking us all questions have answer

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 34
  • 4 star 2
  • 3 star 1
  • 2 star 1
  • 1 star 0
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