Discover Africa Safaris team
Discover Africa Safaris
- Office In:
- Size:
- 20-50 employees (Founded in 2002)
- Member Of:
- ATTA, SATSA, CTT, IGLTA & TCD Trust
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $450 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email MelissaMH | 20-35 years of age | Experience level: first safari
Great set up and trip!
Megan was great at putting together trip options when we were first starting out search. I loved how she laid out the options and worked with us based on our priorities (game drives!). The links that she sent us were pretty good at laying out the properties and such, but the itinerary (down to the nitty gritty) was a little confusing. We weren't entirely sure how many activities we'd have each day at each location. We were a little surprised that the days leading up to the event we didn't hear from anyone from the lodge group or from Discover Africa - everything worked out great, but we were a little nervous as we'd never been to Africa and weren't quite sure what to expect. The other point of confusion was that our trip was always quoted to us in USD and we were told that if we booked by a certain date we'd be guaranteed that rate, however when we were actually charged on our credit card it was charged in ZAR so through the exchange rate it came out higher than what we had been quoted in USD. I understand why this needed to happen, but I think it should have been clear that the quote was actually in ZAR and that the exchange rate would obviously fluctuate.
The trip itself through Sanctuary Retreats was phenomenal! They really took care of us starting from when we stepped out of the airport in Zambia. I love how each of their properties had different activity options so you could do more than just game drives (even though those were the show-stoppers) - but I really enjoyed the mix of water/boating activities as well. We saw all of the Big 5 on our trip and loved how we had the same guide for the duration at each camp. Also be prepared that you will be VERY well fed!
50-65 years of age | Experience level: first safari
Well planned safari and good service
Discover Africa planned our safari to East Africa and we were certainly in the right areas at the right time, our itinerary was well designed to maximize time with the migration and related sightings - logistics ran smoothly and all in all we feel that it was well worth it working with Discover Africa.
CA
Email Brian Jane | Experience level: 2-5 safaris
The tour operator provided a very professional, punctual and friendly service.
This was an excellent tour visiting South Africa, Zimbabwe and Botswana, The staff everywhere were fantastic, the hotels were very good, all excursions hit the mark with a little bit of everything, from the magnificent Victoria Falls, land and river safaris in Botswana and the vibrant city of Cape Town. My tour operator Adelle Bell made sure everything ran smoothly from airport pick up to day trips. The only reason I did not give this tour 5 stars was the first hotel. This hotel is right in the city center and extremely noisy, however the food, staff and rooms made it bearable,
Email Zofia | 20-35 years of age | Experience level: first safari
Solo Trip
I had wanted to go to Africa for a long time but as a young solo female traveller was slightly nervous. I decided to book through a company and Discover Africa were amazing.
I booked in 2019 for a trip in 2020 - then Covid hit. They were great with delaying my trip until 2021 and then 2022.
The trip itself was seamless - I was picked up at the airport and all my transfers throughout my stay were smooth. The locations that were selected for me were amazing.
Adelle was incredibly helpful and responsive whenever I had questions or concerns.
It was brilliant.
CH
Email Thomas | 20-35 years of age | Experience level: 2-5 safaris
Friendly contact and quick responses
After the initial booking, the agent contacted me quickly with a few follow-up questions. Shortly before the booked stay, we had to change our schedule, that also worked very well with the support of the agent!
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Email North | 20-35 years of age | Experience level: 2-5 safaris
Immersive experience in the wild!
This trip was wonderful! The hotel we stayed at in Zimbabwe was so pleasant with great staff and beautiful accommodations. Victoria Falls was so beautiful and the restaurant where you have lunch has a stunning view! After moving on to Botswana, the game drives we were able to enjoy were just out of this world. I had done 20+ hours of drives in the past and never saw as many animals in one outing as I did this time around! The snacks and beverages the guide/staff packs for us are a mega plus :) and a great treat to have while enjoying the sunsets. The last place we stayed was an out of this world experience. Falling asleep at night with the sounds of wild animals all around you is indescribable! Highly, highly, highly recommend this trip!
DE
Email Adrian | 20-35 years of age | Experience level: 2-5 safaris
Great safari, organisation can be improved
The safari at Hamiltons Tented Camp was amazing with beautiful wildlife, nature and a great lodge with friendly people.
The experience with the agent was not as great. Originally, we were promised a morning game drive on the last day as part of our package. We agreed on a price and payed. A few weeks later the agent reached out to let us know that we will not be able to have this morning game drive because she booked the returning flights too early. She wanted to make us pay more for different flights so we would be able to still have the morning game drive.
After some push back from my side an alternative solution was offered which was supposed to stay at the original price and still include the morning game drive. However, this solution was not communicated well to the lodge. The employees at Hamiltons were completely unaware the night before our last day.
All in all it was still a great experience. It's just not great when people try to make you pay for their own mistakes.
CH
Email Kathleen | 65+ years of age | Experience level: first safari
Lana was very responsive and worked to matched my needs with all aspects of the trip
I thoroughly enjoyed my safari. Accomodations were beautiful, food plentiful and the staff worked very hard to ensure we had a true african experience. I found the guides and trackers to be exceptionally " customer " oriented. I would certainly do another safari as a reult of this experience.
Fantastic experience
Discover Africa Safaris organized a perfect taylor made experience for us. They understoos our needs well and was by far the mozt flexible, the most pro active and the fatest.
The safari was fantastic, and Cap town amazing.
Only regrets, it was not the best time of the year to go, and they could have warned us better. The flat in Cap town was noisy as too close to the road.
NZ
Email Jo And Keith | 65+ years of age | Experience level: first safari
Highly recommend. Professional, helpful and accessible.
A once in a lifetime trip for us creating lasting memories. The camps and hotels were excellent, the staff friendly and helpful and the food excellent. We were very well looked after. The animal life was abundant and we were able to view the great 5 within a few days. All of the safaris exceeded our expectations.
Some of the internal flights and hotels are linked and we did experience a couple of airline representatives that were not helpful and lacked good communication skills. At one point we were unable to find our representative at Entebbe airport. She was at the wrong part of the airport. We were taken through to departures with instructions to stay put and that she would not be lone. We waited approx. 3 hours past our scheduled departure time. Airport staff were unable to help as it was a charted flight. It turned out she was waiting for a couple of more passengers. However the pilots were sitting in the aircraft and were also unaware and had been sitting on the aircraft for 3 hours waiting for us. We had a long overnight flight from the Serengeti to Johannesburg and then had to wait another 2 hours to be flown to our camp as the airline was waiting further passengers to fill the plane. our itinerary stated our flight time and the airline were not helpful in accommodating us. Were were eventually put on a hot plane and waited a further 45 mins till the pilot arrived. We felt they were trying to maximize their seating and felt it was not conducive to a good holiday.
We still had a great time during our two and a half weeks in Africa and would recommend this excellent company but feel the situations we found ourselves in should be addressed.