Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 402
  • 4 star 17
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 17 Reviews
Brian Jane   –  
Canada CA
Visited: April 2024 Reviewed: Apr 18, 2024

Email Brian Jane  |  Experience level: 2-5 safaris

The tour operator provided a very professional, punctual and friendly service.
4/5

This was an excellent tour visiting South Africa, Zimbabwe and Botswana, The staff everywhere were fantastic, the hotels were very good, all excursions hit the mark with a little bit of everything, from the magnificent Victoria Falls, land and river safaris in Botswana and the vibrant city of Cape Town. My tour operator Adelle Bell made sure everything ran smoothly from airport pick up to day trips. The only reason I did not give this tour 5 stars was the first hotel. This hotel is right in the city center and extremely noisy, however the food, staff and rooms made it bearable,

North   –  
United States US
Visited: February 2024 Reviewed: Mar 15, 2024

Email North  |  20-35 years of age  |  Experience level: 2-5 safaris

Immersive experience in the wild!
4/5

This trip was wonderful! The hotel we stayed at in Zimbabwe was so pleasant with great staff and beautiful accommodations. Victoria Falls was so beautiful and the restaurant where you have lunch has a stunning view! After moving on to Botswana, the game drives we were able to enjoy were just out of this world. I had done 20+ hours of drives in the past and never saw as many animals in one outing as I did this time around! The snacks and beverages the guide/staff packs for us are a mega plus :) and a great treat to have while enjoying the sunsets. The last place we stayed was an out of this world experience. Falling asleep at night with the sounds of wild animals all around you is indescribable! Highly, highly, highly recommend this trip!

Adrian   –  
Germany DE
Visited: November 2023 Reviewed: Nov 21, 2023

Email Adrian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great safari, organisation can be improved
4/5

The safari at Hamiltons Tented Camp was amazing with beautiful wildlife, nature and a great lodge with friendly people.
The experience with the agent was not as great. Originally, we were promised a morning game drive on the last day as part of our package. We agreed on a price and payed. A few weeks later the agent reached out to let us know that we will not be able to have this morning game drive because she booked the returning flights too early. She wanted to make us pay more for different flights so we would be able to still have the morning game drive.
After some push back from my side an alternative solution was offered which was supposed to stay at the original price and still include the morning game drive. However, this solution was not communicated well to the lodge. The employees at Hamiltons were completely unaware the night before our last day.
All in all it was still a great experience. It's just not great when people try to make you pay for their own mistakes.

Kathleen   –  
Switzerland CH
Visited: September 2023 Reviewed: Oct 16, 2023

Email Kathleen  |  65+ years of age  |  Experience level: first safari

Lana was very responsive and worked to matched my needs with all aspects of the trip
4/5

I thoroughly enjoyed my safari. Accomodations were beautiful, food plentiful and the staff worked very hard to ensure we had a true african experience. I found the guides and trackers to be exceptionally " customer " oriented. I would certainly do another safari as a reult of this experience.

Xavier Feschet   –  
Hong Kong HK
Visited: July 2023 Reviewed: Sep 2, 2023

Email Xavier Feschet

Fantastic experience
4/5

Discover Africa Safaris organized a perfect taylor made experience for us. They understoos our needs well and was by far the mozt flexible, the most pro active and the fatest.

The safari was fantastic, and Cap town amazing.

Only regrets, it was not the best time of the year to go, and they could have warned us better. The flat in Cap town was noisy as too close to the road.

Jo And Keith   –  
New Zealand NZ
Visited: August 2023 Reviewed: Aug 21, 2023

Email Jo And Keith  |  65+ years of age  |  Experience level: first safari

Highly recommend. Professional, helpful and accessible.
4/5

A once in a lifetime trip for us creating lasting memories. The camps and hotels were excellent, the staff friendly and helpful and the food excellent. We were very well looked after. The animal life was abundant and we were able to view the great 5 within a few days. All of the safaris exceeded our expectations.

Some of the internal flights and hotels are linked and we did experience a couple of airline representatives that were not helpful and lacked good communication skills. At one point we were unable to find our representative at Entebbe airport. She was at the wrong part of the airport. We were taken through to departures with instructions to stay put and that she would not be lone. We waited approx. 3 hours past our scheduled departure time. Airport staff were unable to help as it was a charted flight. It turned out she was waiting for a couple of more passengers. However the pilots were sitting in the aircraft and were also unaware and had been sitting on the aircraft for 3 hours waiting for us. We had a long overnight flight from the Serengeti to Johannesburg and then had to wait another 2 hours to be flown to our camp as the airline was waiting further passengers to fill the plane. our itinerary stated our flight time and the airline were not helpful in accommodating us. Were were eventually put on a hot plane and waited a further 45 mins till the pilot arrived. We felt they were trying to maximize their seating and felt it was not conducive to a good holiday.

We still had a great time during our two and a half weeks in Africa and would recommend this excellent company but feel the situations we found ourselves in should be addressed.

Tammy   –  
United States US
Visited: March 2023 Reviewed: Mar 20, 2023

Email Tammy  |  50-65 years of age  |  Experience level: first safari

First safari wxceeded expectations
4/5

Overall the trip was amazing. We ended up having a much more luxury experience than anticipated or requested, but now I have learned and will not need that for my next safari. My tour operator was available with any questions and was a great support before we left.

Jan Lisztwan   –  
France FR
Visited: August 2022 Reviewed: Sep 9, 2022

Email Jan Lisztwan  |  65+ years of age  |  Experience level: 2-5 safaris

Trip organised in a totally professional manner with a high level of efficiency and reliability
4/5

Second trip to Namibia
This has been again a wonderful experience. Visited 4 different locations, which I rate below starting with the best:
1. Little Kulala - fantastic accommodation, super friendly staff, very good food, very knowledgeable guide Markus, Soussusvlei at its best!!
2. Fish River Canyon - breathtaking location, super accommodation, very friendly staff, not much to see accept the canyon. Hike down to the canyon truly challenging and better save your energy to go back up!. Guides really focusing primarily on the canyon hike.
3. Aus Vista lodge Eagle's nest - impressive location of the chalets, though remoteness from the main lodge (7 km) requires driving for every meal - not the best. Very friendly and helpful staff, good food, beautiful hikes and sundowner rides.
4. Kalahari Anib lodge - operation set up for large groups, quick turnover, reasonable accommodation, average food, good for a short stop-over

In the first 3 locations they had no problem do address my daughter's dietary limitations (diary products), at Anib lodge they cared less.

Zofia   –  
United Kingdom UK
Visited: July 2022 Reviewed: Aug 4, 2022

Email Zofia  |  20-35 years of age  |  Experience level: first safari

Solo Trip
4/5

I had wanted to go to Africa for a long time but as a young solo female traveller was slightly nervous. I decided to book through a company and Discover Africa were amazing.
I booked in 2019 for a trip in 2020 - then Covid hit. They were great with delaying my trip until 2021 and then 2022.
The trip itself was seamless - I was picked up at the airport and all my transfers throughout my stay were smooth. The locations that were selected for me were amazing.
Adelle was incredibly helpful and responsive whenever I had questions or concerns.
It was brilliant.

Jeff   –  
United States US
Visited: August 2021 Reviewed: Aug 26, 2021

Email Jeff  |  50-65 years of age  |  Experience level: over 5 safaris

Takes care of all the details!
4/5

Discover Africa did a wonderful job in ensuring that all of our trip details were taken care of. Especially with all of the intricacies that Covid-19 placed on our trip, our vacation went extremely smoothly and every connection, pick-up, transfer and communication was well thought out and accounted for. It is rare, in our experience, that there is not at least one "hiccough" in one's travel plans, especially when the itinerary involves travel between multiple countries, each with their own Covid-19 protocols and requirements, but this trip went smoothly and every detail was considered and addressed.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 402
  • 4 star 17
  • 3 star 1
  • 2 star 0
  • 1 star 0
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