good service despite some problems
overall a good agency that was able to deal well with some problems such as the cancellation of a flight and the need to reorganize some stages of the tour. they were flexible in the choice and offered us the possibility of upgrading some hotels at the last minute. very good at managing the naturalistic part, less so when it came to making us visit the capital and surrounding areas, they need to structure the part regarding Tana better too, paying attention to the opening and closing times of the attraction (We happened to arrive in front of the monuments and find them closed, or to arrive on site and not have a guide). we had chosen to do a long drive which turned out to be even longer than expected as the organizer was not well informed about the state of the roads after the monsoons. overall I would recommend this agency, Harilala was very helpful and always reachable on whatsapp, he answered all our questions and also showed us his house before going to the airport.