Sereland Africa Safaris Team
Sereland Africa Safaris
- Offices In:
- Size:
- 10-20 employees (Founded in 2022)
- Member Of:
- TATO, TTB & AMREF
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
NG
Email Ek | 35-50 years of age | Experience level: first safari
Great customer service.
We were referred to Mike by a trusted friend, and he's proven to be exceptional. His customer service is accommodating and responsive. We tested him with a multifamily trip on short notice, and despite last-minute changes, he handled everything calmly and efficiently. He kept in touch throughout the trip, resolving any issues that arose. As long as you communicate your standards clearly, you're in good hands with Mike.
CN
Email O.O | 20-35 years of age | Experience level: first safari
Rama is kind, talkative, and has eagle eyes. He can instantly focus on animals in the vast grassland.
Super lucky, I saw a leopard on the first day🐆, then I saw super cute cheetahs🐆 and a big family of lions🦁 and other cute animals like giraffes in cold war🦒, elephants fighting🐘, wildebeests migrating, zebras mating🦓 and so on, it's a pity that I didn't see hunting and eating time, Serengeti is so great, I will be back again!! Magic Serengeti!!!
(automatic translation from Chinese)
Email Clare and family | 50-65 years of age | Experience level: first safari
Very good safari experience
We had a two day safari, flying from Zanzibar to the Serengeti and driving back to Arusha via the Ngorongoro crater. Communication was very good before, during and after, very quick responses and a dedication to provide a good service. The safari guide was great in ensuring we got to see as many animals as possible, communicating with other guides to find out the locations of where wildlife had been spotted and getting us there quickly so we could also spot them. The guide was professional, knowledgeable and determined to give us a great experience. The bush camp in the Serengeti was very good, we chose the comfort option (it s like glamping) and this was ideal, and importantly a local business run by local people, their service was excellent. We were very lucky to see so much... lions, leopards, cheetahs, giraffe, elephant, zebra, impalas, warthogs, birds, gazelles...the list goes on. Overall a great experience and a very good local safari company
Email Kevin | 20-35 years of age | Experience level: first safari
Reliable, responsive, overall good service
We did a 10-day safari with Sereland in Amboseli, Tarangeri and Serengeti. Rama and Mike took very good care of us throughout the trip.
Rama was an excellent and very experienced driver who knew the routes extremely well. He was also humorous and very knowledgeable about the animals, which made the game drives enjoyable and informative. We felt safe with him navigating on the bumpy road.
We originally booked the trip as a private group of four, but unfortunately, two members were unable to come due to family issues. Mike was patient and helpful in working with the accommodations to waive most of the cancellation fees, except for one hotel covering two nights, which we appreciated.
The revised pricing was one area we were less satisfied with. After the group changed from four people to two, the per-person cost increased significantly, mainly because the vehicle expense and service fees that had originally been shared among four people were now split between only two people.
We understood and accepted that those shared costs would effectively double on a per-person basis. However, after comparing the revised price with comparable two-person safari packages in the market, our final price was still roughly 11% above the market level. On top of that, we also had to absorb the cancellation charges for 2 nights.
Most of the hotels recommended by Mike were decent, with Amani as the only exception.
Overall, I would rate the service 9/10. Our main suggestion would be to improve the daily planning and routing so that more game drives take place in the early morning or late afternoon, when there is a better chance of seeing animal activity. On some days, we finished around 3–4 PM, and we felt the schedule could have been better optimized to make fuller use of the late afternoon. This may also require a better plan for the location of hotels.
Overall, we had a very good experience and appreciated the care and support from both Rama and Mike.
