Reviews

Sort By: Date Most Helpful Rating 11-20 of 126 Reviews
Irina   –  
United States US
Visited: December 2018 Reviewed: Mar 23, 2019

Email Irina  |  35-50 years of age  |  Experience level: 2-5 safaris

great customized experience - reliable operator, kind staff and great value!
5/5

We had a wonderful time in Kruger National Park, thanks to Mmilo Tours, who helped to pick us up from another safari location and bring us to the Park - they have great accommodations, almost within walking distance to the Park, and great price. We really enjoyed their package and our compliments to Patrick Hanratty, the Managing Director, as well as our guide/driver - Willem Heckroodt. We travel quite a lot around the world, are pretty discerning about the quality and price of our travel experiences, and happily recommend this company to other travelers.

Ellen T.   –  
United States US
Visited: February 2019 Reviewed: Mar 22, 2019

Email Ellen T.  |  50-65 years of age  |  Experience level: 2-5 safaris

The best and most professional tour operator in the world
5/5

This was our second time in less than 2 years working with Patrick and Mmlo Tours. They've spoiled us for any other operators! We live in the USA, and all it takes is an email to Patrick outlining interests, budget, timing, etc. and he returns a proposal with options and fantastic descriptions about everything he's recommending. Mmlo seems to have an uncanny ability to answer questions before you ask. Really thorough and clear. This most recent trip, we took Patrick up on his offer of a private guide for a safari. My friend and I enjoyed the company and expertise of Mmlo guide Norman Lok. We had the pleasure of being in Norman's care at the start of our safari trip - he took us from the airport to our safari lodge near Pilanesberg National Park, and then again on our 3rd day when he gave us a private, guided safari ride in the park, and got us to our next destination, Hartbeesport for the night. On our final day, Norman picked us up and took us to the Ann van Dyk Cheetah Centre, and shared some lesser known attractions with us where we saw meerkats and shopped at a fantastic craft market. When you book with Mmlo, you must request time with Norman. He is a country-wide certified guide. We learned more about the animals and the South African culture from Norman than from any of the other guides. By far. He's a gentleman, he thinks ahead to what you might need - water, a seat, Internet, etc. We will be going back to South Africa and will only use Mmlo Tours for your adventures. Oh, and I should mention, we got the time wrong for one of our evening safari drives (completely our fault) and I emailed Patrick to see if he could help us figure it out. He called me immediately and was very helpful. And it was a Saturday late in the day. The customer service is impeccable.

Chiara Lichene   –  
Italy IT
Visited: January 2019 Reviewed: Feb 28, 2019

Email Chiara Lichene  |  35-50 years of age  |  Experience level: first safari

Exciting first experience in the wild
5/5

Patrick, the guide, came to pick us up on time - 3am - in Jo'burg and drove us to Pilanesberg and through Pilanesberg. We had a very exciting experience through the park viewing 4 out of 5 big 5s (we missed the cats).
The guide is very competent and helpful in explaining peculiarities about animals and environment.

Tony Bird   –  
Malta MT
Visited: January 2019 Reviewed: Feb 12, 2019

Email Tony Bird  |  65+ years of age  |  Experience level: first safari

We were fortunate to find Mmilo Tours by searching the Internet. Professional with great integrity!
5/5

First impressions were enhanced by the prompt and helpful responses to our many questions. Because we were new to the country we bombarded Mmilo with dozens of emails, all of which were replied to quickly and helpfully. We soon established a 10-day programme for Cape Province where we were ably guided by Charles. Up North in Gauteng we were firstly guided by Wilhelm and then by the boss himself, Patrick Hanratty. Our tours varied from penguin colonies, to wine tasting and from game reserves and conservancy projects to deep-sea fishing. We even managed a historical tour to Robben Island in the wake of Nelson Mandela. Throughout 3 weeks we were enchanted by the country and not least by the guides who are so committed to show the best of their heritage and fauna.
We were not an easy group - early on in the programme, one of us suffered an accident at our hotel, necessitating short-notice changes to the programme - which were handled with the customary professionalism and care.
We do not hesitate to recommend Mmilo Tours to visitors who will be able to rest easy in their hands as we did.

Jurema   –  
Brazil BR
Visited: October 2018 Reviewed: Nov 25, 2018

Email Jurema  |  35-50 years of age  |  Experience level: first safari

Great experience
5/5

It was definetely one of the best experiences I 've had in my life.
We were in a group of 4 and everything since the first contact to the tour was perfect.
The guide Willem was awesome, a really nice person. We loved his company and professionalism.
I totally recommend it.
Thanks guys.

Patrick   –  
Belgium BE
Visited: November 2018 Reviewed: Nov 18, 2018

Email Patrick  |  50-65 years of age  |  Experience level: over 5 safaris

Great 5 day Kruger safari
5/5

I had booked the 5 day Kruger safari with Mmilo, based on the great reviews. Patrick was very fast in responding to my mails. After arrival at OR Tambo airport, Patrick booked me at the City Lodge. A very comfortable hotel at the airport within walking distance, so no hassle for a transfer. There was absolutely no noise from the busy airport. Next day, I took a short flight to Nelspruit. I have stayed the first 2 nights at the Hamilton Lodge. It is very conveniently situated at the entrance of Kruger Park. Hotel staff was extremely friendly and helpfull and the restaurant was a topper. I have enjoyed every meal. I had 4 game drives, and there was just one small issue for 1 game drive due to a misunderstanding with the game drive operator. When I reported this to Patrick, he looked into the problem and I got an answer back within 30 minutes. Another 30 minutes later, I got my own private game drive. My guide was very ennoyed with the situation and she didn’t want to accept my tip at first. But she was very lovely and I had a great game drive that day. The next 2 days I spent at the Kwa Madwala lodge. This is just a fantastic lodge with a magnificent private view. I can only say that my safari trip was well organised thanks to Patrick and Jamie and the customer is not a number but a person, so many thanks to Patrick and Jamie. I can certainly recommend Mmilo.

Marina   –  
Italy IT
Visited: November 2018 Reviewed: Nov 18, 2018

Email Marina  |  50-65 years of age  |  Experience level: first safari

An amazing experiene with a kind and very knowlegeable tour guide
5/5

The tour was better than we expected: we were able to see an amazing number of animals, including a whole pride of lions after hunting a buffalo. The park itself is very beautiful, with its special colors. Our guide, Mr. Norman, was kind and very knowledgeable about both South African history and nature/Zoology. We ended the tour with an excellent lunch.

Stefanie Grace   –  
Norway NO
Visited: September 2018 Reviewed: Oct 8, 2018

Email Stefanie Grace

BEST experience with the BEST tour guides!
5/5

Mmilo tours are truly the BEST tour provider in South Africa. They have exceptional, knowledgeable and friendly tour guides, and they are also quite flexible being able to tailor the tours according to your needs and interests. I've had a wonderful and memorable experience in South Africa, thanks to Mmilo Tours - Patrick and my tour guides Anton and Norman.

Mr. Patrick was so helpful in providing me sufficient and detailed information in all my email inquiries about the tours. He was quick to reply and he always answered all my specific questions about the tours. He also helped me tailor the tours according to my needs and interests. My tour guides, Anton and Norman, are the best tour guides you can have. They are knowledgeable, friendly, experienced as tour guides and quite accommodating. They will definitely ensure that you'll have the best and most memorable experience in South Africa.
 
I have booked 3 tours with Mmilo Tours - a half-day tour in Johannesburg and a half-day tour in Soweto and a day tour to Pilanesberg National Park. Anton was my guide during the two half-day tours in Joburg and Soweto, and Norman was my guide to Pilanesberg. The half-day tours with Anton were exceptional - we were able to visit around 10-12 tourist attractions/landmarks for each day, and Anton had a lot of knowledge about these places - I truly learnt a lot and it made my stay in South Africa more meaningful and fun! He was also quite flexible and would adjust the program according to my preferences.
 
Mr. Norman was my guide in the Pilanesberg park, and he is the best guide you can have in doing a game drive. He was excellent and quick in spotting the animals, he knew all the names of the animals, even all the types of birds, the type of plants/trees, etc. We have seen lots of animals already during our first 2 hours (out of 6 hours game drive in total) in the park and we have even seen 4 of the big 5 already during these first two hours, thanks to Norman! I have at least listed 20 types of animals (excluding the birds) which we have seen during the safari! It was an amazing experience to see a lot of animals in a short time. Mr. Norman also took me to a quick tour in Pretoria - he taught me a lot about the place.

Both Anton and Norman were very helpful and fun to be with! I would definitely recommend Mmilo Tours, more specifically, Anton and Norman, as your guides. They have made my stay in South Africa truly enjoyable and memorable - such a wonderful experience!

Alberto   –  
Italy IT
Visited: November 2017 Reviewed: Dec 12, 2017

Email Alberto  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent experience with Mmilo tours!
5/5

I went to Pretoria with my family (3 children) and let Mmilo tours organise our tours for 4 days.
They made an excellent program and I really want to thank them for the high level of professionally, punctuality, honesty, friendship and knowledge. The whole programme was also cheaper as compared to other tour operator and, believe it to not, they sent me back some money as refund because my children could not attend one of the tours. Never happened before to find such a good people that you can trust and rely on.
Cars were always clean and comfortable and drivers very nice and friendly.
I do strongly recommend them.
Three years ago I was also in Pretoria and went to Pilanesberg with another tour operator. Not the same story!

Stuart   –  
Israel IL
Visited: February 2017 Reviewed: Mar 21, 2017

Email Stuart  |  50-65 years of age  |  Experience level: first safari

A beautifully planned and coordinated itinerary for South Africa, Victoria Falls and Botswana
5/5

From start to finish the tour package put together by Patrick was great. We tried to see and experience as many different sites as possible in a short amount of time but Patrick coordinated it all into a pleasurable experience and a fun time for all. We had to go through Johannesburg during our travels and on each occasion and Patrick met us at the airport to assist and check in on us. Charles, the guide in Cape Town and Patrick, in Johannesburg and Pretoria made the trip a memorable vacation, where we all enjoyed ourselves. Their friendly and informative way of showing us the city sights and being accommodating to our needs is definitely worth mentioning. The hotel accommodations were good except for the hotel in Kruger Park, which exceeded expectations and definitely added to the overall satisfaction of our trip. The safari in Kruger with the local guides were helpful and informative. Due to the time of year we were there, we were able to see the natural wildlife but not in the quantities one might expect. But in any case we saw a leopard, lion, white and black rhinos, and the rest of the big five. We also visited Victoria Falls and Chobe Park in Botswana, both places were pleasant and again accommodating to our special needs. We were traveling with two eighty-year young people who required a bit of help. Overall I would highly recommend Mimlo Tours for your travel requirements in southern Africa, for there friendly service and coordinating a wonderful trip.

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