Reviews

Sort By: Date Most Helpful Rating 41-50 of 121 Reviews
Andrea Petersen   –  
Denmark DK
Visited: April 2018 Reviewed: Apr 19, 2018

Email Andrea Petersen  |  35-50 years of age  |  Experience level: first safari

Excellent tour operator, great guides
5/5

Mmilo Tours organized a Safari tour to Pilanesberg Park where we stayed at Bakubung Bush Lodge. Our private guide picked us up at our hotel in Pretoria. In the car on the way to Pilanesberg we learned a lot about South Africa, the Safari park and the animals, so when we arrived to the park we were well prepared. The hours we spent together in the car we learned much more. The guide was enthusiastic and very well prepared.
Bakubung Bush Lodge is an excellent place to stay. We wish we would have more time, we could easily have spent one more night.
The last day our guide drove us to our hotel in Johannesburg.
Everyting arranged by Mmilo Tours was well organized, accommodation suggested by them was excellent choices.
Highly recommended

Lisa Paternoste   –  
Italy IT
Visited: April 2018 Reviewed: May 8, 2018

Email Lisa Paternoste  |  35-50 years of age  |  Experience level: first safari

a tour operator to trust!
5/5

It is my second experience with Mmilo Tours and I can't be more satisfied about my choice. Patrick and Jamie and all the staff went over and beyond to satisfy all our requests and organize the trip of our dreams. The safari in Botswana was perfect in every detail, the attention to the quality, support before and throughout the trip have been exemplary: it was our first time in Botswana so we wanted to have our trip organized by a company we trusted. Mmilo Tours have confirmed the good trust we have placed in them, they have given all the info we required in order to get prepared in advance, which was very important for us given it was our first safari. There is not even one thing that I could think could have been different or done more from them. Thank you!!!

Marie   –  
Sweden SE
Visited: May 2018 Reviewed: May 22, 2018

Email Marie  |  35-50 years of age  |  Experience level: first safari

I had anexcellent safari trip to Pilanesberg
5/5

Everything was smooth with Mmilo tours. They answered all emails within an hour. We had an excellent guide (Paul) who made sure that we got to see elephants, rhino, giraffes, zebras, impalas etc.

Kat   –  
United Kingdom UK
Visited: May 2018 Reviewed: May 29, 2018

Email Kat  |  35-50 years of age  |  Experience level: first safari

Excellent holidays, despite of a few timings issues
4/5

We had an amazing holiday. The hotel, the tour, the views all were incredible.
We had a few stressful moments where the timings were incorrect and the hotel tried to double charge us at the end of our stay, but luckily they got resolved quickly. We don't know of the issue was with the suppliers or the agent. Luckily we did not miss the flight or any of the rides. We had an excellent guide for safaris - Oupa, who made sure we were not waiting unnecessarily for an hour for the sunrise drives. (As per original bookings - we would have had to wake up unnecessarily and then wait for ages)
Overall, we had amazing holidays, and the issues got resolved very quickly.

Reply from Mmilo Tours
Reply from Mmilo Tours
Posted on May 30, 2018

Thank you Kat! Apologies for the timing issues. Just before your tour we do issue vouchers with the latest updated times and the online quotation is always updated with these too and visible on your mobile/pc. Confusion can arise when referring to older emails and not to the vouchers/online quotation where updates will have been affected. But maybe we should emphasize this point more to clients. At the end of the day we are available by email, text message,whats app, and phone 24/7 to query or reschedule anything and this is why we were able to quickly correct. We have investigated the payment issue and it was to do with the lodges booking system. We paid Pestana Lodge well before your arrival. We have discussed it with them and they have assured us it will not reoccur to our future clients.
Glad you enjoyed Pestana Lodge it is perfectly situated next to the Crocodile River with great views and yes Oupa is very reliable and knowledgeable safari driver!

jan v. dijk   –  
Netherlands NL
Visited: June 2018 Reviewed: Jun 22, 2018

Email jan v. dijk  |  65+ years of age  |  Experience level: 2-5 safaris

Very beautiful and saw alot. Lions and cheetahs.
4/5

Good safari. Highly recommended. Enough to do for 1 day.

Deepak   –  
United States US
Visited: June 2018 Reviewed: Jul 2, 2018

Email Deepak

Pilansberg Day Tour
5/5

Brilliant private tour... Williem was amazing and had all the knowledge we could expect.
We even got a brief history of South Africa and the park. The highligh was the baby rhino we spotted... Most memorable...
Got 3/5 Big 5 but was an amazing experience. Will go again to cross out the other 2.

George   –  
United States US
Visited: June 2018 Reviewed: Jul 10, 2018

Email George  |  65+ years of age  |  Experience level: 2-5 safaris

A pleasant one-day safari
5/5

We appreciate the speed of response the company answered our emails. Our guide, Willem, was great. He met us at the airport when our flight arrived at 4am. He was very informative about the safari, animals, and country in general. He made an great effort to look for animals. Overall, we were very pleased with the company and our guide, and happy to recommend them to future travelers.

Tracy   –  
United States US
Visited: June 2018 Reviewed: Jul 21, 2018

Email Tracy  |  35-50 years of age  |  Experience level: first safari

Trip of a Lifetime
5/5

After accepting an invitation to attend a professional conference in South Africa, I researched tours to supplement my trip. My goal was to see as many animals as possible. The positive reviews of Mmilo Tours led me to book with them, and it was a great decision. Easy to communicate with and fast response times, along with easy online payment. I traveled solo and was concerned about safety. Having a dedicated guide pick me up at my hotel put me at ease. I booked two tours with Mmilo, both led by Willem who is very knowledgeable and showed me so much. One tour was the day-long Pilanesberg Game Reserve and the other was another day-long tour of smaller animal refuges. I was game for side trips, and Willem drove us through Hartbeespoort Dam and other off the beaten path scenery. I appreciated that Willem communicated with me via WhatsApp once I landed in SA, so I never worried about pickups at the hotel. Patrick gave me a great tip about getting an early morning breakfast from my hotel, and I'm grateful for that tip because it's not something I would have thought of on my own! I added an extra tour last minute and it was no problem for Mmilo to accommodate me. I researched many tour companies before going with Mmilo and I'm absolutely happy that I did and recommend them to others. Will absolutely use again.

John W.   –  
United States US
Visited: August 2018 Reviewed: Aug 5, 2018

Email John W.  |  35-50 years of age  |  Experience level: first safari

Amazing Way to Spend a Day! The Big 5 before 10am
5/5

Despite my calling at the last minute Patrick and Willem were able to organize my short notice trip to Pilanesberg. Willem pick me up at the hotel promptly at 4:30am and on our way to the park we had a great chat about the world in general and South Africa (past and present) specifically . We had incredible luck due to Willem's knowledge of the park and his network of friends we were able to see the big 5 before 10am. We saw much more than that and have the incredible photos to show for it. It was a magical day with all the beauty of Africa on display and insights provided by a willing and expert guide. Lunch at the lodge capped a great day. My only regret is it wasn't longer. Can't wait to do 3 or 4 days in Kruger next time Willem! Highly recommend.

Rosangela   –  
Brazil BR
Visited: August 2018 Reviewed: Aug 13, 2018

Email Rosangela  |  35-50 years of age  |  Experience level: first safari

The best one for sure. Since the begging with Jamie and an wonderful time with Paul ( the guide)
5/5

Perfect !! Jamie was great during the questions and booking time. Paul was perfect during the all tour day. An remarkable day we will never forget! Thanks all!!

Average User Rating
5.0/5
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