Name Toto Tembo Means Baby Elephant
Toto Tembo Safaris
- Office In:
- Size:
- 1-5 employees (Founded in 2023)
- Member Of:
- TOSK & AFRICA TOURISMSM ASSOCIATION
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $424 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
AT
Email uroosa | 20-35 years of age | Experience level: first safari
No value for money, Disappointing Safari Experience
I recently went on a safari with Toto Tembo Safaris Kenya, and unfortunately, the experience was quite disappointing. We paid $360 per person, which included a $200 park entry fee for full-day access to the Maasai Mara. However, our actual game drive lasted only from 4:00 PM to 6:30 PM — just about 2.5 hours.
As a result, we saw very few animals and only 2 out of the Big Five. I had previously discussed a plan to start around 2:30 or 3:00 PM, but we didn’t depart until 4:30 PM, which was far too late to make the most of the park experience.
It would have made much more sense if Toto Tembo had:
Picked us up the previous evening and arranged morning and evening game drives, or
Scheduled a full-day drive so we could explore the park properly and return to Nairobi later.
Instead, we spent nearly 7 hours traveling each way, with only 2.5 hours of actual safari time. Moreover, our guide seemed unmotivated and offered minimal explanations, mostly just naming the animals we saw.
Considering that the $200 park entry fee only provided a quarter of the expected experience, I believe a partial refund or some form of concession would be fair.
I hope Toto Tembo Safaris Kenya takes this feedback seriously and improves the planning and execution of future safaris.
Reply from Toto Tembo Safaris
Posted on Dec 11, 2025Dear Uroosa,
Thank you very much for sharing your feedback with us. We truly value your input as it helps us improve our services and ensure our guests have the best possible safari experience.
We would like to clarify that the park entry fee of $200 per person is set and collected by the government, and it applies regardless of the length of time spent inside the Maasai Mara. Unfortunately, this fee is beyond our control.
In our earlier communication, we had advised that a minimum of two nights in the Mara is recommended. This allows guests to enjoy both morning and evening game drives, maximizing the chances of seeing the Big Five and experiencing the park fully. A one‑night trip, especially with long travel times from Nairobi, can feel rushed and limit the time available for game viewing.
We sincerely regret that your experience did not meet your expectations, and we will take your comments into account to improve our planning and communication with future guests. Your feedback is important to us, and we hope to have the opportunity to welcome you again for a longer safari that truly showcases the beauty of the Maasai Mara.
Warm regards,
Toto Tembo Safaris