Reviews
FR
Email Benoit | 50-65 years of age | Experience level: 2-5 safaris
Unreliable
Beware of this "agency" ! We paid before departure to organize our trip for four people, but it wasn't fullfilled. No one came to the airport, and the agency manager lied to us repeatedly ! A complaint was filed at the Watamu police station (OB-24/31/12/2024).
This may seem obvious to you, but in hindsight : do not pay for your entire stay in advance and do not make money transfers to Nigeria to pay for your stay.
On the other hand, Kenya is a very beautiful country with wonderful people !
CH
Email Inès Fonseca Sousa | 20-35 years of age | Experience level: first safari
We had a magical time!
We spent 4 days on a private Jeep safari with Ali and Matano through 3 parks: Amboseli, Taita, and Tsavo East.
Ali took care of the entire organization: pickup in Nairobi, overnight stays at the lodge, park entrances, daily itinerary, and drop-off at our hotel on the coast.
Between laughter and wonder, we spent magical and unforgettable moments on safari discovering the animals and the parks. But not only that: Ali is an incredible guide, who taught us a tremendous amount about Kenya, its customs, and traditions. He can be proud to represent Kenyans the way he does. Moreover, Ali and Matano are very sunny and full of good humor. They speak both French and English perfectly, which made our interactions very easy.
We went as a couple, and as young women, we felt completely safe and very comfortable with them.
The lodges we chose lived up to our expectations, if not better. The meals served and the rooms were impeccable.
Regarding the booking process, Ali accommodated our dates and needs without any hassle. We paid a 30% deposit into the agency's verified account and the remainder at the end of our stay.
In conclusion, we fulfilled our dream with best friends and met such incredible and authentic people! We recommend Grivet Tours & Safaris 1000%.
(automatic translation from French)
