Knowledgeable and Friendly
We consulted with several tour operators while planning our complex itinerary, but J&S Tours truly stood out. They were the only company able to accommodate our specific travel dates—while others couldn’t, and one even suggested we change our plans. Since this trip was a long-anticipated family reunion, involving months of coordination and frequent adjustments, we deeply appreciated how J&S Tours handled everything with such professionalism and flexibility, helping make the journey truly unforgettable.
Our first stop was at Endora Lodge, an eco-friendly retreat where we stayed for one night to break up a long drive. The lodge offered a beautiful and sustainable experience; however, the steep paths posed a bit of a challenge for some of our older family members.
We then spent three nights at Melia Lodge, a spectacular property located in the heart of the Serengeti. The breathtaking views and immersive setting made this stay especially memorable. A highlight of the trip was the hot air balloon ride arranged by J&S Tours—an absolutely unforgettable experience.
J&S Tours managed the Tanzania portion of our journey, which concluded in Mombasa (a leg we organized independently). Would we use them again? Without hesitation—100%. As a family-run business based near Arusha, their local expertise gave us a significant advantage. They were incredibly knowledgeable about local regulations and logistics, and the owner even drove several hours just to meet us in person—a thoughtful and much-appreciated gesture.
Thank you, J&S Tours, for your outstanding service, deep expertise, and warm hospitality.