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Philip Brainin   –  
Denmark DK
Visited: September 2014 Reviewed: Sep 18, 2014

Email Philip Brainin  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Philip Brainin and not that of SafariBookings.
A good safari (but with disappointments!)
2/5

Prior to our safari we spent much time studying the northern wildlife parks to make our perfect safari itinerary. Michael Ndallo from Northern Circuit Adventure could offer us the perfect safari trip according to our plans, 5 days and 4 nights camping. However, on departure day when on our way to begin the safari, Michael Ndallo informs us that he has changed the agreed itinerary without noticing us - to fit more people into the group. By doing this he left us no choice but to go on a safari which was not what we had planed.

Our driver and guide, Masha, did an excellent job through the entire trip, he is a bomb of information regarding wildlife and nature in Tanzania. We always felt very safe and comfortable in his company. He delivered game drives of highest quality. Our chef, Rodriguez, shared with us his good cooking skills, varying between traditional and European food.

Camping on the second night our equipment was wet from rain. The mattresses and sleeping bags were so dripping wet we were able to squeeze water out of them. Waking up the 3rd day with freezing cold bodies and wet underwear, this was not how we imagined camping. The day was spent sleeping and feeling ill in the safari car - a ruined safari day. All other days camping facilities were fine, except the matresses kept being squeezingly wet and the sleepingbags humid.

Before reaching the first park on the 1st day the brakes of our safari vehicle broke down, why we had to spent time in the mechanics. During the five day trip we had a flat tire four times and in addition to this we had to spent time in a police check point, because the tires were in so bad condition the police would not allow us to continue. Finally when ascending the Ngorongo Crater the battery of the vehicle caused problems and we had to make another stop. Michael Ndallo is a great guy, we enjoyed his always happy attitude and eagerness to help us with flight tickets to Zanzibar after our safari. He came to pick us up upon arrival to Arusha and was awaiting us when returning from the safari.

In summary: If you want to support a local Arusha company Northern Circuit Adventure is a choice. If you have spent time making an itinerary and you have a signed contract, do not expect Michael Ndallo to respect it. Bring your own sleeping bag if you want to stay warm. For lost time in the safari, e.g. the day after our wet night, Michael Ndallo refunded us 30USD, to be spent on a night in his partnership hotel, equal to less than 2% of the total amount paid. Additionally we spent very much unnecessary time with a broken car and learned how to change tires. In contrast to this our guide did the best game drive we could ever imagine, the food was above average and the atmosphere good. Safari is about seeing animals and so we did to a maximum.

Reply from Northern Circuit Adventure
Reply from Northern Circuit Adventure
Posted on Sep 24, 2014

Hello Philip,

Greetings from Northern Circuit Adventure Arusha Tanzania and also thanks for the safari review you have submitted into our page to the Safari Bookings.

First of all we would like to say sorry again and apologize for what happen to your safari regarding the program changes as we had a discussion into my office the day of your arrival because of the other joiners who miss they are luggage’s in Nairobi and they didn’t make it to join you as the safari planed that’s why we have to reverse the itinerary.

Secondly also we would like to say sorry for the camping equipment gets wet and this is because we didn’t predict the weather in Serengeti National Park what will be as your safari here was in the dry season (September) and our staff put the gears on top of the car and we have already been learning about that and we promised to our features clients this will never happen again including to put the new tires as you can see all of our reviews are positive.

Thanks and we love to hear positive and negative reviews so we can improve ourselves!

Best regards,
Northern Circuit Adventure

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 122
  • 4 star 40
  • 3 star 3
  • 2 star 1
  • 1 star 1
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