Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Carl John   –  
Sweden SE
Visited: August 2025 Reviewed: Sep 1, 2025

Email Carl John  |  20-35 years of age  |  Experience level: first safari

Very experienced operator.
5/5

Mdee (operator) met me, my wife and friends at the Airport and showed us an amazing side of Tanzania. His service mind is 10/10.

The car is a durable Toyota with good vision, comfy chairs and raisable roof to stand up at the safari. Also has a fridge that was pre-filled with water and sodas in the back.

Our operator showed great respect for the animal kingdom and nature. He knew the parks inside and out and managed to get us very close to animals and away from the bigger groups of cars with tourists. Felt like a VIP trip to be honest.

Big 5 check👌

Giuseppe   –  
Italy IT
Visited: August 2025 Reviewed: Aug 16, 2025

Email Giuseppe  |  35-50 years of age  |  Experience level: first safari

Thank You For Best Adventure
5/5

Everithing was really good. Rama, the guide is kindly and he take everywhere we ask.
Really Raccomendend

Ryan   –  
Canada CA
Visited: February 2025 Reviewed: Aug 8, 2025

Email Ryan  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ryan and not that of SafariBookings.
Lack of communication!
1/5

Hi there, I read Rio’s post about Grade One Tours using stalling and excuses to not do as they promised. Basically I paid them a deposit and after that they kept coming up with different excuses as to why nothing had been done! The whole time telling me that everything was going fine and on schedule. They were supposed to book hotels, and park fee for me and send me confirmation. But that never happened. They were also supposed to transfer money by bank or credit card to pay for flights but I only got delays and excuses. Finally they just stopped making contact via WhatsApp. Is what I’m hoping for is a final resolution to this order. If the trip is on do what you promised, is the trip isn’t going to work out, let me know and take the appropriate steps to fully refund my money. Thanks all I ask. I hope this will be helpful to future customers. Thanks Ryan

Reply from Grade One Tours
Reply from Grade One Tours
Posted on Aug 10, 2025

You have been asked a safari as business trip for the agreement of marketing our company since you are dealing with tourist group and also Grade One Tours is supposed to pay some cost to you
And first time you cancel trip and then you rebook again for tour to start on January 2026 which not yet but unfortunately you forced thing like you want park fees to be paid now while parkfees is always paid after client to arrival since it's non _ refundable Incase we pay and no safari the money won't funded which is different from hotel ,we may get some refund .
Also the second trip you said you will cancel and you get reply just proceed with cancellation.
You Saud waiting for flight money ( big liar ) you did not pay any flight to us and no any amount you owe us for your flight .
Please don't miss lead potential client.
We are reputable company

Mandy   –  
Germany DE
Visited: July 2025 Reviewed: Aug 1, 2025

Email Mandy

exciting adventure
5/5

We wanted to book a two-day safari from Zanzibar to the Ngongongoro Crater at short notice. Grade One Tours was recommended to us and it was a great choice. They go to great lengths to fulfill all our wishes and ensure an unforgettable trip. We also really enjoyed our overnight stay, the Karatu Villa Lodge. It was a fun, exciting adventure with excellent value for money.

Rio   –  
Philippines PH
Visited: June 2025 Reviewed: Jul 26, 2025

Email Rio  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Rio and not that of SafariBookings.
Extremely Frustrating
1/5

I trusted this company with a $6,700 USD total payment on their behalf because their system was down and they couldn’t pay the hotel and park fees themselves during my trip. I didn’t want my trip to turn into a total nightmare but unfortunately asking for reimbursement is a total stress.

After I paid in full, they suddenly claimed that their system was down and couldn’t pay the hotel on my behalf — even though this was their responsibility. They asked me to pay the hotel myself, promising they would reimburse me right away.

It’s now been over a month, and I’ve received nothing but excuses, broken promises, and constant delays. Every time I follow up, I get a new reason for the hold-up — yet no one seems to take real accountability. It’s exhausting and extremely unprofessional.

This isn’t just a delay — it’s $6,700 of my hard-earned money that they’re holding, with zero urgency or integrity. I feel scammed, disrespected, and taken advantage of.

I’m beyond frustrated and completely disappointed. Unless they resolve this immediately, I’ll be forced to take legal action and warn others about doing business with them. No one deserves this kind of treatment.

Reply from Grade One Tours
Reply from Grade One Tours
Posted on Jul 28, 2025

Dear Rio,
Your refund already transferred via bank and we shared with you the proval for reference and the matter is between our bank and yours ,sometime international transfer may late .
Please contact with your bank as we told you to show them the reference payment and we always chart via WhatsApp about concerning matter .
Please follow up with your bank
Thank you

Benjamin   –  
Germany DE
Visited: June 2025 Reviewed: Jun 16, 2025

Email Benjamin  |  35-50 years of age  |  Experience level: 2-5 safaris

It was an incredibly wonderful experience
5/5

Everything went really well.
From the flights and the pick-up at the airport to the accommodation between the safaris. We were on the road for 3 days and were able to gather lots of unforgettable impressions. All 3 national parks were great.
Our driver and his jeep were also very competent. We had a packed lunch every day on the way and water from the fridge in the car was also included! I give it a grade 1

highly recommended

Janine   –  
Germany DE
Visited: June 2025 Reviewed: Jun 16, 2025

Email Janine  |  35-50 years of age  |  Experience level: 2-5 safaris

Tarangire, Ngorongo and Lake Manyara
5/5

Halima from Grade One Tours accompanied us great from the start. all wishes were fulfilled immediately. we had a very good exchange. halima wants to give her guests an unforgettable experience, which she has achieved. We had a wonderful 3 day safari in Tarangire, Ngorongo Crater and Lake Manyara. The overnight stay at the Karatu Tendet Lodge was also really nice, as was the delicious packed lunch. The drivers Ally and Salim did everything so that we could discover all the animals and were able to tell us a lot about the animal world. They are very well trained guides. We would book with Grade One Tours again at any time. it was simply unforgettable and indescribable. Thank you Halima, for all your efforts to make this trip something unforgettable for us. you did exactly that! Our kids were also very enthusiastic. a great price-performance ratio. Thank you very much!!

Sabratinna   –  
China CN
Visited: May 2025 Reviewed: May 22, 2025

Email Sabratinna  |  50-65 years of age  |  Experience level: first safari

Beautiful Lodges, Great Guide, and Wildlife Magic!
5/5

We had an amazing time in Tanzania with Grade One Tours! Our guide was super knowledgeable and made sure we didn’t miss anything — we saw lions cuddling, a cheetah marking its territory, elephants hugging, and even giraffes doing their neck dance!
The lodges were cozy and beautifully set in nature, and the food was always tasty. Everything was well taken care of. Can’t wait to come back again someday!

Leslie   –  
United States US
Visited: March 2025 Reviewed: Mar 26, 2025

Email Leslie

Memorable Experience
5/5

Grade One Tours provided an excellent experience for me, making it easy to coordinate trips to Serengeti National and Ngorongoro Crater I didn’t have to worry about anything which made the experience even better. The price that I paid was worth the money and more. I highly recommend.

Geumsik   –  
South Korea KR
Visited: June 2024 Reviewed: Mar 23, 2025

Email Geumsik  |  35-50 years of age  |  Experience level: first safari

Precious Travel to Feel Tanzania's Attractiveness
5/5

It is a great honor to go to Tanzania on my first trip to Africa. And I was able to enjoy a happy and fantastic trip to Tanzania with the help of "Grade our tours." They are very kind and feel love for Tanzania. Good luck

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 2
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