Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 25
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 25 Reviews
Alan Macleod   –  
New Zealand NZ
Visited: June 2026 Reviewed: Jul 7, 2026

Email Alan Macleod  |  50-65 years of age  |  Experience level: first safari

Professional and competent operators.
5/5

My wife and I (both in our mid 60s) had an amazing experience on our two safaris. Rhino Post accommodation, food, staff, the safaris were awesome and Nottens Bush Camp was a step up again. Both were exceptional experiences with too many highlights to list. (We saw the big 5 numerous times along with much much more) Everything from the team at African Family Safaris worked well from the start of the initial chat and recommendations along with the associated booking process until the end of the last safari and being dropped off at the airport. Both drivers were very good...punctual, engaging and very safe. Much appreciated.

Rick & Cindy Bettis   –  
United States US
Visited: June 2026 Reviewed: Jul 2, 2026

Email Rick & Cindy Bettis  |  65+ years of age  |  Experience level: first safari

Quality employees results in a quality product.
5/5

We have traveled extensively, but this was our first time on a safari. Lisa and Nadine were awesome from the get go!! Trust is built on prompt and professional replies. Lisa communicated during the week and over the weekends from start to finish. We looked at two other tour operators. Neither one responded to us as timely as Lisa. She asked, then listened to what we were looking for. She then gave her recommendations. We gave her a “10” on the two lodges she booked us in. The hotels in Cape Town in the beginning and Johannesburg at the end were in great locations and we felt safe at all times. Do not try booking hotels in these locations on your own. Nadine then stepped in and confirmed our travel arrangements (two in country flights) and had our seven transfers all waiting on us. She was aware when we landed and confirmed the drivers name. Talk about a felling of trust knowing someone was there for us. Lisa and Nadine are “can do” and “will do” people. An awesome tour for the money! Again thanks to Lisa, Nadine, and African Family Safaris.

Gary Fielden   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jun 22, 2026

Email Gary Fielden  |  50-65 years of age  |  Experience level: 2-5 safaris

A true partner in our holiday
5/5

I admit to initially being nervous booking our Safari holiday with a non UK operator. However with a little research we found African Family Safaris and started to explore our holiday. The team were just super, their knowledge was local, they knew every camp we looked at and helped us navigate so many options - all with no pressure or frustration with my [lots] of questions. The price was brilliant, so much better value than I'd found with UK providers. They provide an app which was bespoke to our tour and itinerary, very useful to keep us on track. When we landed in Botswana, two of the team set up a WhatsApp group with them and us so we could reach them at anytime if there were questions or issues. We didn't have any issues, but Lisa & Nadine were there with us the entire holiday and helped out out with a few small changes we wanted to make.

I would have no hesitation whatsoever in recommending this team to help you plan your own Safari. First class.

Libby   –  
Australia AU
Visited: May 2026 Reviewed: Jun 10, 2026

Email Libby  |  35-50 years of age  |  Experience level: first safari

Fabulous Experience
5/5

Had a great experience with African Family Safaris. Lisa and Nadine were very helpful and informative, providing additional information such as recommended restaurants and wineries to further enhance our trip. It was a pleasure planning our trip with African Family Safaris and I would highly recommend them. The whole safari experience was fabulous.

Núria   –  
Spain ES
Visited: April 2026 Reviewed: May 11, 2026

Email Núria  |  20-35 years of age  |  Experience level: first safari

Very professional and helpful to plan our trip to South Africa
5/5

Organizing our trip with you was incredibly helpful, and the whole experience exceeded our expectations. We truly appreciated your support, professionalism, and attention to detail throughout the trip.

We had a wonderful experience and created amazing memories thanks to your help. We will definitely recommend you to our friends and family if they are planning to visit Africa in the future.

Caio   –  
Brazil BR
Visited: April 2026 Reviewed: Apr 27, 2026

Email Caio

Tailor-made itinerary, excellent service with personal touch.
5/5

Our first experience in Africa was unforgettable, Lisa and Nadine understood our needs and expectations, providing a 9 day full itinerary through South Africa, where the dedication could be felt with every selection they made , from accommodations to restaurants and activities, no detail was left unchecked!

From pre-travel talks and guides, to working with serious and established providers during the trip, they were able to adapt to budget needs while delivering a world-class experience,

The frequent check-ins made us feel safe and supported in case anything went sideways, fortunately there were no occurrences, due to their good planning.

Thank you, Lisa, Nadine and African Family tours,

We look forward to the next adventure!

Stephan Boesch   –  
Switzerland CH
Visited: March 2026 Reviewed: Mar 31, 2026

Email Stephan Boesch  |  65+ years of age  |  Experience level: over 5 safaris

Excellent Safari Experience
5/5

When planning my vacation in Southern Africa I came across the 10-day Botswana Safari offered by African Family. As it fitted my itinerary I pursued the inquiry with them. I was very pleased with the information provided and attentive communication by the team. At all stages of the booking process and throughout the trip the communication was flawless.
As the Safari, 3 x 3 nights at different lodges, started in Maun I arrived a day earlier and individually booked a guesthouse in Maun. The pick-up was then done from there. In retrospect it gave me an extra night in Botswana and time to wind down before the safari started (also in case there were flight issues etc.).
The selected lodges were all different, but great in their own respect. The transfers were all executed as planned.
I had a great time, excellent bird and game sightings, and met a lot of very nice people.
I can wholeheartedly recommend African Family Safaris.

Sam and Jim   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 28, 2026

Email Sam and Jim  |  50-65 years of age  |  Experience level: first safari

The best experience from start to finish!
5/5

From the start of our holiday search we have had a great experience. Lisa and Nadine pointed us gently in the right direction for our specific needs and they were absolutely on the money and reassured us at every point. Once in South Africa it was fantastic to have communication with them, mainly to tell them how wonderful it was and to share photos but also to make transfers and timings etc easy to organise. Everything was smooth and our Safari experience in both Pilanesberg and Madikwe was absolutely perfect. We stayed at Lush Private Lodge and The Last Word respectively and both in different ways were sublime! We would definitely return to either place and if we do, we would not hesitate in contacting Lisa and Nadine to help us with our plans.
After our Safari we decided to fly to Cape Town where we had organised our own accommodation which was a mistake as it was substandard and we had a stressful time changing location. Lisa and Nadine were so kind and offered their support and help without hesitation and even came to our new accommodation with a bottle of wine for us!! Amazing and very sweet. We took the tour to Cape Point whilst we were there and to see the penguins which was well organised and a great way to see those iconic places.
All in all we were very happy with our choice to use African Family Safaris. We felt safe and relaxed and loved every moment. Thank you!

Nadine   –  
Germany DE
Visited: December 2025 Reviewed: Jan 12, 2026

Email Nadine  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely Amazing!
5/5

We went on a 10-day trip through Botswana with African Family Safaris and were completely thrilled. The trip was perfectly organized from start to finish – we didn't have to worry about a thing and were able to enjoy the safari to the fullest.
The lodges were excellently chosen: beautifully located, comfortable, and ideal for experiencing Botswana's nature up close. Each accommodation had its own charm and fit perfectly with the respective region.
The very friendly, warm, and personal staff – both in the lodges and in the organization – deserve special mention. We felt welcome and well looked after at all times.
Overall, it was an extraordinary trip that even exceeded our expectations. We can wholeheartedly recommend African Family Safaris and would travel with them again anytime.

Jharna   –  
United Kingdom UK
Visited: October 2025 Reviewed: Dec 10, 2025

Email Jharna  |  35-50 years of age  |  Experience level: 2-5 safaris

Smooth, reliable and personalised service!
5/5

My husband and I chose South Africa and Zimbabwe for our honeymoon - beyond a few sights and safari, we hadn't put much research into it. We wanted a care free luxury holiday where every little detail from airport pick ups to hotel reservations was taken care of. We simply spoke to Gareth at Africa Family Safaris to explain a little bit about ourselves and what we were looking for. He created a custom package for us, much better than we would have created ourselves. There were also a couple of times when we asked Gareth if we could swap accommodation to XYZ and he gave us his expert opinion on why we shouldn't. Of course, he turned out to be right and provided us with the expertise we wanted.
Once everything was booked, Nadine helped us with restaurant recommendations and reservations. Every detail was taken care of and ran smoothly - in addition to being our honeymoon, it was also my husband's birthday - unbeknownst to us, there were a few surprises at every stage!
Thank you African Family Safaris for an incredible honeymoon - we will undoubtedly be back for more of Africa!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 25
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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