Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 42
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 42 Reviews
Gary   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 29, 2026

Email Gary  |  65+ years of age  |  Experience level: 2-5 safaris

Amazing Kenya adventure
5/5

We had a fantastic 18 day trip to Kenya in July 2026, organised by Josero Tours and Safaris and would highly recommend them.

From the start, Henry, our main point of contact at Josero, was very helpful and easy to deal with. Communication was good throughout the planning stage, and he made some great suggestions which helped us put together an itinerary that suited us perfectly.

We spent 10 nights on safari, visiting Samburu, the Masai Mara and Amboseli, with one-night stops at Lake Nakuru and Lake Naivasha. The choice of mid-range lodges and hotels was excellent, and everything was well organised. The itinerary gave us a great mix of different areas and wildlife experiences without ever feeling too rushed.

A special mention has to go to Robert, our driver and guide. He was excellent throughout the safari and really helped make the trip so memorable. He was particularly good at positioning the vehicle for the best wildlife sightings and photography opportunities, and his knowledge and experience were clear to see. We had some amazing sightings and managed to get some fantastic photographs.

After the safari, Josero also arranged a wonderful five-night stay in Watamu, which was the perfect way to relax and recover after all the early starts and busy days on safari. It was a great way to finish the holiday.

Overall, we were very happy with the service from Josero Tours. Everything was well organised, the communication was good, the accommodation choices were excellent for a mid-range safari, and having Robert as our guide was a real bonus.

We had an amazing time in Kenya and would definitely recommend Josero Tours to anyone looking to organise a safari and beach holiday. Five stars from us!

Justine and Alex   –  
Canada CA
Visited: July 2026 Reviewed: Jul 20, 2026

Email Justine and Alex  |  35-50 years of age  |  Experience level: first safari

We recommend them! Super professionnal company. Answer every questions very clearly and quickly.
5/5

What an amazing trip that was!

We booked a trip of 14 days that took place in both Kenya and Tanzania and we enjoyed it all the way.

From the beginning with Henry from Josero tours the communication was perfect. Every questions we had was answered very quickly.

During the tour our 2 guides (David in Kenya and Thomas in Tanzania) were just the best. They had great knowledge of the parks, the wildlife, the culture ... and they were very good at giving us the best photo spots. They were very caring of our needs and always made sure we were okay and confortable.

Every accommodations were also good choices. The food was always great, the rooms were nice and every staff members made us feel welcomed.

We were lucky enough to see the big 5 and had so many special moments that are now going to be carved into our memories forever.

P.S. : Be prepared for a very bumpy ride hahahah

Robert   –  
United States US
Visited: July 2026 Reviewed: Jul 18, 2026

Email Robert  |  50-65 years of age  |  Experience level: first safari

Josero meets and exceeds expectations and hopes
5/5

We had an excellent time. Our driver/guide, John, was extremely knowledgeable and good driver on challenging roads. All arrangements went smoothly and comfortably.

Ernie   –  
Indonesia ID
Visited: July 2026 Reviewed: Jul 10, 2026

Email Ernie  |  50-65 years of age  |  Experience level: first safari

Good coastal trip in Mombasa
5/5

The communications were smooth and the tour went well.

Beverly   –  
United States US
Visited: July 2026 Reviewed: Jul 10, 2026

Email Beverly  |  35-50 years of age  |  Experience level: first safari

Unforgettable trip of a lifetime with Josero Tours!
5/5

I would highly recommend Josero Tours for anyone looking for an amazing safari experience, especially in Kenya or Tanzania. When I first started looking to book a safari in January, there were so many companies and it was very overwhelming. But then I found Josero Tours. Henry had great communication and was so helpful every step of the way. From the moment we met Henry and Charles (our safari guide) at the Nairobi airport, every part of our trip was seamless and the level of service was outstanding. Whether we were in a tented camp, lodge, or hotel, all the staff were friendly, welcoming, and made sure all our needs were met. Charles was an amazing guide for us throughout Kenya. He ensured we were comfortable, made sure we saw a plethora of animals, and taught us many things about the wildlife, people, and Kenya. Our Tanzanian guide, Nurui, was also wonderful. He was so kind and always in a good mood. He worked very hard to make sure we saw many different animals, that we were safe, and well taken care of. This was a trip of a lifetime and we are sad to leave Africa. As a mom traveling with her two young daughters, we felt perfectly safe everywhere we went and the guides always looked out for our well-being and enjoyment. Everything exceeded our expectations, so do not hesitate to book with Josero Tours for your Africa adventure. People make all the difference between a good trip and an exceptional trip and the people associated with Josero Tours are the best!

Nolan   –  
United States US
Visited: June 2026 Reviewed: Jul 4, 2026

Email Nolan  |  35-50 years of age  |  Experience level: first safari

Helpful and friendly
5/5

I'd rate my experience overall as about 4.5 so rounding up. Given the chance, I would book the trip again as it was great at a very good price compared to the other quotes I received.

We booked a 12 day safari for my two kids (10 & 9) and I which covered Samburu, Ol Pejeta, Masai Mara, Lake Naivasha, and Hell's gate.

Overall we were happy with camp selection which included Samburu Intrepids (our least favorite), Maisha Sweetwaters (our favorite), Mara Intrepids, and Lake Naivasha Sopa. See my Google reviews of each for more details.

Our guide was Charles and he did a great job driving and finding us all the animals (we saw the big five and lots more). He was good with the kids and very accommodating.

Henry helped us book the trip and was helpful in answering questions and making adjustments to the plan. Overall communication before and during the trip was fine.

The one thing I would change, and that I would have been willing to pay a bit more for, would be a vehicle with a better suspension. The one we were in was pretty rough and you felt every bump which there are so many. One day we took a balloon safari and got picked up in a similar model vehicle but the suspension was so much better and made the bumps much gentler. Additionally the drive between Ol Pajeta to Masai Mara was very long (over 11 hours) and bumpy. Having a nicer vehicle would have made it more pleasant but I would consider booking flights for this one transit.

Moii   –  
China CN
Visited: June 2026 Reviewed: Jun 22, 2026

Email Moii  |  20-35 years of age  |  Experience level: first safari

They arranged everything perfectly and all staff are experienced for safari.
5/5

Before I arrived in Kenya, I looked for the agency about the schedule and quotes,cuz I am from China,sometimes it is hard to access the WhatsApp,but the staff Judith replied me promptly by WeChat,we have a nice beginning.
Our guide and driver Robert stayed with us along the trip,he is very experienced to find animals,we saw all animals these 3days.the amazing thing is he has good eyesight to search for them even 10m far. We are so lucky with him.my mom and me so satisfied with this safari trip.

Song   –  
United Arab Emirates AE
Visited: May 2026 Reviewed: Jun 9, 2026

Email Song  |  20-35 years of age  |  Experience level: first safari

Professional, reliable, and highly recommended safari operator.
5/5

We had an amazing 2-night, 3-day Masai Mara safari with Josero Tours and Safaris. Judith was very helpful and responsive throughout the booking process, and she even arranged a wonderful alternative lodge when our original accommodation became unavailable. The Masai Engai Lodge exceeded our expectations. Our driver Charles was professional, knowledgeable, and always on time. The game drives were fantastic, and everything from pickup to drop-off was perfectly organized. Thank you for creating such an unforgettable experience. Highly recommended

Dennis   –  
Netherlands NL
Visited: May 2026 Reviewed: May 28, 2026

Email Dennis  |  35-50 years of age  |  Experience level: first safari

A tour operator that gets things sorted quickly and makes booking easy.
5/5

We had an amazing experience with Josero Tours and Safaris. Communication was excellent throughout the trip — Judith checked in with us every evening to make sure everything had gone well and that we were happy with the experience.

Our driver was very professional, friendly, and reliable, and even lunch on the way back was included, which was a really nice touch. The service overall exceeded our expectations, especially our stay at Emayian Luxury Camp, where everything was outstanding.

Highly recommended for anyone looking for a well-organized safari with personal attention and excellent service.

Loke   –  
Singapore SG
Visited: May 2026 Reviewed: May 17, 2026

Email Loke  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari
5/5

We had a wonderful safari experience arranged by Henry Raila, who was exceptionally professional and attentive throughout the planning process. He handled our itinerary changes with great understanding and ensured that all accommodations were secured smoothly. His communication was clear, which gave us confidence and peace of mind before and during the trip.

During the safari, we were guided by Mr. Lawi, whose deep knowledge and passion for wildlife made the journey truly unforgettable. He is an experienced and knowledgeable safari guide, with expert skills in tracking animals and explaining their behaviors. He worked seamlessly with other drivers to locate incredible wildlife, giving us unexpected encounters with animals in their natural habitats. His explanations were insightful, helping us appreciate the complexity of animal interactions and the beauty of Amboseli and Maasai Mara ecosystems.

Thanks to Henry’s careful arrangements and Mr. Lawi’s outstanding guiding, we had a safe, smooth, and enriching safari adventure. We recommend their services to anyone seeking a memorable and authentic safari experience in Kenya.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 42
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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