Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 26
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 26 Reviews
Jakob   –  
Germany DE
Visited: January 2026 Reviewed: Feb 4, 2026

Email Jakob  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing and intense week trough several parks
5/5

We had an amazing trip with our driver Loui, who drove us from Nairobi to Samburu National Reserve, then to Castle Forest Lodge on Mount Kenya, afterwards to Lake Nakuru National Park and at last to Maasai Mara. They were long trips, but the variety of landscapes and sceneries we got to expernience were incredible. From dry and arid hills in Samuru to veritable rainforests at Castle Forest Lodge to lake scenery in Nakuru Lake National Park to the vast savannah planes of Maasai Mara. The communication with the company was friendly and our driver was experienced and could tell us much about the things we saw. He was also incredible fast at spotting animals in the parks. We stayed at mostly very nice lodges with good food, mostly buffet and nice rooms. We always felt safe during the whole trip due to the good car and the experience of the driver.
We would recommend Josero Tours wholeheartedly!

Andreas   –  
Germany DE
Visited: January 2026 Reviewed: Feb 3, 2026

Email Andreas

Friendly communication, good organization and reliable implementation
5/5

We had a wonderful 8-day safari through the Samburu, Mt. Kenya, Lake Nakuru, Maasai Mara, and Lake Naivasha National Parks. Everything was well-planned and reliably executed. All essentials were included. Communication with the driver/guide and last-minute adjustments to our requests were handled smoothly. Our driver, Lui, was discreet yet friendly, and he was able to explain many animals and their behavior. It was clear he had a great deal of experience, both in the sometimes chaotic traffic and driving in the national parks. The lodges we booked were good and reasonably priced. We received a warm welcome everywhere, and the service was excellent. We were very pleased that, at our request, the driver didn't leave the designated paths in the parks to get closer to the animals. This would be illegal and would stress the animals too much. Some drivers from other companies do this anyway, which we didn't like at all. Overall, we had a very eventful week with many impressive experiences. We highly recommend this tour operator.

Christine N.   –  
Germany DE
Visited: January 2026 Reviewed: Feb 3, 2026

Email Christine N.  |  50-65 years of age  |  Experience level: first safari

Fast and direct communication, friendly interaction, complete planning, flexible changes
5/5

We had a wonderful, exciting, adventurous, and impressive safari week in Kenya. Our goal was ambitious: we wanted to hike in Mount Kenya National Park and experience the breathtaking flora and fauna of the Maasai Mara. Josero Tours was one of the few tour operators offering this combination, and we quickly received a customized offer that perfectly matched our wishes:
Starting in Samburu National Park at the wonderful Sopa Lodge, the journey continued to the idyllic Forest Castle Lodge at 2,100 meters in Mount Kenya National Park. Lake Nakuru National Park revealed another fascinating facet of Kenya's natural beauty, before we experienced the vastness of the savannah in the Maasai Mara. A boat trip on Lake Naivasha rounded off the entire tour before we began our journey home.

Louis, our experienced safari driver, picked us up promptly from our hotel in Nairobi. Calmly and confidently, he guided us through the chaotic traffic of Nairobi and along every road and narrow path in all the national parks. Whether it was crossing riverbeds, navigating water or potholes, or encountering herds of cattle – nothing fazed him. We could simply sit back and enjoy the magnificent natural spectacle, either relaxing in the car or standing. He managed everything behind the scenes, ensuring an unforgettable safari experience. Wherever we went, Louis knew the rangers, the lodge staff, and the safari guides; everyone greeted him, and he exchanged a few friendly words with each of them. As a result, we never had any problems.

We are incredibly grateful for this exceptional travel arrangement and would book with Josero Tours again in a heartbeat.

Felix   –  
Germany DE
Visited: January 2026 Reviewed: Jan 22, 2026

Email Felix

Trustful safari experience, with great guide and planning
5/5

This safari was a wonderful experience. Our guide Charles was exceptionally great. He had a lot of experience and managed to show us all of the Big 5 and many more animals without ever rushing or being stressed at all. The tour was organized closely to our wishes and also spontaneous alterations could be made if we wanted to go on game drive a bit earlier or later, have lunch instead of picnic etc. Overall we can definitely recommend Josero Tours as the communication, payment etc were very professional and we felt safe and looked after at all times. If you book with them, ask if Charles is available. We couldn’t think of a better tour guide then him.

Will   –  
United States US
Visited: January 2026 Reviewed: Jan 18, 2026

Email Will  |  50-65 years of age  |  Experience level: first safari

Great experience on 2-week safari to Kenya
5/5

We had an excellent experience working with Joseph and Henry on a 2-week itinerary that gave us opportunity to sample Kenya's diversity. Josero Tours was highly responsive to our needs and requests, and patient with us as we made numerous changes to the plan. Our guide, Charles, was truly excellent. He was able to tap into his vast experience to make sure we were able to see all the safari highlights we would expect on such a trip in Kenya - professional in every way, safe driver, knowledgeable on all the wildlife, attentive to our needs, and flexible. Our accommodations varied from standard hotels to tented villages, but in every location the rooms were clean and comfortable, and the food was good. All were ready for us upon checkin. Henry checked up on us regularly during the weeks we were actually in Kenya to make sure all was going according to our liking. We had a great trip, and can easily recommend Josero Tours for others.

Jennifer   –  
Egypt EG
Visited: January 2026 Reviewed: Jan 17, 2026

Email Jennifer  |  50-65 years of age  |  Experience level: first safari

Super helpful, flexible, and responsive!
5/5

My husband and I and our son booked a two week mid-range itinerary. From the start Henry and Joseph were happy to customize our itinerary to our wishes. Our guide took excellent care of us. All of our accommodations were very comfortable with great food and drink. The game drives were great. In our two week itinerary we saw - often so close we could have reached out to touch them - lions, elephants, white and black rhinos, cheetahs, hippos, giraffes, zebras, water buffalo, warthogs, wildebeest, ostriches, tons to grazing animals like gazelles, impalas, hartebeest, oryx, and water buck, and baboons and a variety of monkeys. Also and incredible assorted of birds. We were very happy. Highly recommend the optional hot air balloon!

Sudha   –  
United States US
Visited: December 2025 Reviewed: Jan 6, 2026

Email Sudha  |  50-65 years of age  |  Experience level: first safari

Kenya Safari& Diani beach
5/5

I chose Josero Tours and Safari from Safari bookings. From the start, Josero team were very prompt in communicating 24/7, literally!! Henry and Judith did a fabulous job creating an itinerary making sure to accommodate our requests. The Director of the company, Joseph got involved from day 1 of my contacting this group. Since this is our first time visiting Kenya, across 1000s of miles, this gave us a lot of confidence to choose Josero! They were very prompt in answering all our questions and they greeted us at the airport and provided all the support like a family! Henry and Judith went over and beyond, took us around on the first day of our visit to Nairobi and made us comfortable.
We went to Masai Mara, lake Nakuru, Amboseli and Diani Beach and flew in and out of Nairobi. They had good network of people working with them at Diani beach and for the Safari. Three out of four hotels ( Mara Serena, Nakuru Sopa lodge and Diani Sea resort) we stayed were really wonderful, comfortable and provided vegetarian food! There were some minor issues due to miscommunication/ issues with the hotels which they promptly took care. As another reviewer has mentioned, Josero is rather new and they are learning along the way!! However, they were very prompt, professional and checking on us several times throughout our trip.

Any safari trip needs a good tour guide and I totally give a 5- star to Josero for providing an outstanding tour guide, Duncan Felix Ogongo. He was a great guide, providing interesting and valuable information about all the animals and Kenyan culture which made the Safari trip a safe, enjoyable and an excellent experience! He was a very safe driver and took personal care of our family during our trip. We discussed a lot and learned a lot from each other!
We were really treated well taken care by Josero. Overall, our Safari trip was a memorable and an excellent one, thanks to Josero tours and Safari for their seamless effort to make it happen. I will choose Josero travels and Safaris again when we visit Kenya next time! I recommend them to anyone looking for a tour operator in Kenya.

RAJESH   –  
India IN
Visited: September 2025 Reviewed: Jan 5, 2026

Email RAJESH  |  50-65 years of age  |  Experience level: first safari

Best operator
5/5

“ *An Unforgettable Safari That Touched My Heart – Thank You, Josero Tours and Safaris* !”

I don’t even know where to begin because words hardly do justice to the experience Josero Tours and Safaris gave us. This wasn’t just a holiday—it was a journey that touched my heart in ways I never expected.

From the very first message, the Josero team made me feel like more than just a client. They made me feel like family. Every detail was handled with such care, kindness, and thoughtfulness. I could feel their passion and dedication in every interaction, and that alone gave me so much comfort before we even set foot in Kenya.

When we finally arrived, everything was perfect—seamless airport pickup, a warm welcome, and a sense of being looked after from the very beginning. Our guide( Mr. Caleb Ochanjo) was an absolute blessing. His knowledge, patience, humour, and ability to spot wildlife felt almost magical. He made every moment special…
From watching elephants roam freely, to seeing lions relaxing under the shade, to witnessing the most beautiful African sunrise—there were moments when I genuinely had tears in my eyes.

What moved me the most was the authenticity and honesty of this company. Not once did they disappoint us. Every lodge they selected felt safe, clean, and full of character. Staff members were always smiling and treating us with warmth. It is clear that Josero Tours and Safaris chooses their partners with the same care and love they show their guests.

But beyond the wildlife and the landscapes, it was the human connection that truly made this safari unforgettable. The Director and the team consistently checked on us, making sure we were happy, comfortable, and enjoying ourselves. I have never felt so appreciated and valued as a traveler. Their heart is truly in this business, and it shines through in every gesture.

This safari changed me. I walked away with memories I will treasure forever, photos that still make me emotional, and a deep appreciation for nature and the beautiful people of Kenya.

If you are reading this and wondering which company to trust with your dream safari—please, choose Josero Tours and Safaris. They will give you not just a trip, but an experience that stays with your soul.

Thank you, Josero team, for giving us something we will cherish for a lifetime. I will forever be grateful, and I cannot wait to return.

Vincent   –  
Canada CA
Visited: November 2025 Reviewed: Dec 6, 2025

Email Vincent  |  20-35 years of age  |  Experience level: 2-5 safaris

A perfect blend of romance and adventure
5/5

We chose Josero Tours and Safaris for our honeymoon, and it was the best decision we could have made. This was our first trip to Africa, and everything exceeded our expectations. The safari was perfectly organized, the accommodations were stunning and romantic, and every game drive felt like a dream.

Sharing such incredible moments together—watching elephants at sunrise, enjoying candlelit dinners, and experiencing the beauty of the wild made our honeymoon truly unforgettable. The Josero team was always available, kind, and very professional. If you are looking for a stress-free, romantic, and unforgettable honeymoon safari, look no further than Josero Tours and Safaris.

Eric   –  
United States US
Visited: November 2025 Reviewed: Nov 21, 2025

Email Eric  |  50-65 years of age  |  Experience level: 2-5 safaris

Satisfies all your tour desires
5/5

My wife chose this safari, and I had a great time! Our safari guide was friendly and knowledgeable. And I saw LOTS of animals! Also most animals were very close. I only had a 400mm zoom, but it was more than sufficient, and many animals were so close to the car, you could use a cellphone! And the variety was great. Gazelles, antelopes, Cape buffalo, and zebras were often all around together in the same herd at the same time, in addition to the really big animals like elephants and giraffes. Giraffes are my favorite and hearing that, our guide made sure I got to see plenty.

Of course we saw lions, so many lions. They don’t try to hide. We saw every animal I imagined seeing except a leopard, and after seeing over 20 vehicles pursuing a leopard that had hidden in some bushes, we explained to our guide we had seen leopards before, and would rather see something else. We did see a cheetah which was very special and new to us.

We had multiple days in each park, which allows you to get past the 100 pictures of animals grazing and observe more behavior, like zebras rolling in dust, and antelope locking horns. We saw a pair of giraffes fighting! Looked and *sounded* very painful.

We went to multiple areas, Maasai Mara, Amboseli, and the lakes. But really you could see almost everything at Maasai Mara if you spend enough time there. We saw rhinos at Lake Nakuru only, but we saw plenty there and both black and white rhinos.

You can apply all the cliche phrases, “trip of a lifetime”, “magical”, etc. I thoroughly enjoyed my safari. I have no regrets. I can’t think of what I would do differently. Since the company and guide are what make it all go smoothly, I can definitely recommend Josero Tours to anyone planning a safari.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 26
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Josero Tours and Safaris, not SafariBookings
  • The tours offered by Josero Tours and Safaris are subject to their terms & conditions