Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 13 Reviews
Krish D   –  
United States US
Visited: September 2025 Reviewed: Sep 24, 2025

Email Krish D  |  35-50 years of age  |  Experience level: 2-5 safaris

It was a great experience.
5/5

I did the Materuni Waterfall hike and coffee tour with them. We had a good guide- Junior, who was knowledgeable. The tour was really informative and interactive. Our guide was patient and good.

Marcela Pretel   –  
United States US
Visited: September 2025 Reviewed: Sep 23, 2025

Email Marcela Pretel  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely amazing from start to finish
5/5

Doing a safari in Africa is an incredible experience, but it can feel overwhelming when it comes to planning. There are so many options to choose from: different safaris, camps, number of days, and even logistics in the city where the tours depart. Trying to organize all of this from abroad in a country you don’t know can be challenging. That’s why I’m so grateful for Kelvin and his team, who did an outstanding job. They answered every single question I had, and they went above and beyond. By paying attention to my personality through our messages, they guided me to create the best possible experience tailored to my needs while still working within my budget. Out of all the safari providers I researched, Kelvin was by far the most honest. He shared such specific and detailed information, things most people don’t usually tell you, that I felt confident I was making the best decision.

Kelvin and his team didn’t just focus on the safari itself. They helped me with every step before and after, even with things that weren’t directly related. For example, they assisted me in buying local bus tickets that weren’t available online for tourists, and Kelvin personally made sure we got safely on the bus back to our city for our return flight. I truly felt that I mattered to them, not just my money.

The safari experience itself was just as extraordinary. If you love lions, this is the perfect place to see plenty of them. The vehicle we traveled in was always comfortable and a proper 4x4, which makes a big difference. In another safari with a different provider, I was taken in a minibus, and I can assure you it’s not the same. This time everything was perfect.

I also got to try two different types of camps: a mid-range lodge, which was amazing, and a camping experience in tents. At first, I was nervous about the tents, but Kelvin made sure to recommend the right day and location so that I could enjoy it with minimal discomfort. It turned out to be much better than I expected.

We also had a chef traveling with us who cooked delicious meals every day. I was a bit worried about the food, since it’s such a different region, but it was actually really good.

Doing a safari is already a once-in-a-lifetime adventure, but having the right team to organize it makes all the difference. At first, I hesitated about choosing Shenga since they are relatively new and didn’t have as many reviews as others. But the service Kelvin gave me during the quotation process was so outstanding that I decided to take the risk, and I am so glad I did, because it couldn’t have turned out any better.

Thank you, Kelvin and your entire team, for turning my dream trip into a dream come true!

Charlles Marques   –  
Brazil BR
Visited: August 2025 Reviewed: Sep 10, 2025

Email Charlles Marques  |  35-50 years of age  |  Experience level: 2-5 safaris

Best Agency
5/5

Frederck from the agency is very attentive, available at any time and able to resolve any needs.
The safaris in the Serengeti and Ngorongoro Crater are fantastic and unforgettable. Our guide, Godfrey, is sensational.
I highly recommend the agency and its professionals!



(automatic translation from Portuguese)

John   –  
United States US
Visited: August 2025 Reviewed: Aug 31, 2025

Email John  |  50-65 years of age  |  Experience level: first safari

The Nduruma waterfall hike and Meru coffee tour was one of the highlights of my stays in Arusha!
5/5

This is a very authentic visit to a small community of artists and coffee growers in Mount Meru. There is a beautiful hike to a pristine waterfall called Nduruma, and a visit to a small community of artists and coffee producers. They prepare an authentic Tanzanian lunch on wood fire with clay pots, the flavor profile is just spectacular. You have the chance to pick coffee fruit, separate the bean from the fruit, and roast them over wood fire, finally grinding the coffee you roasted over wood fire with wood mortar pestle, and then brewing it Tanzanian style. The bloom is just beautiful and it was like trying coffee for the first time, for me at least, there’s nothing like a cup of fresh coffee in Tanzania. A special thanks to Junior and Elijah! They were really welcoming and provided such an amazing experience! Our driver and guide was also just an amazing host, very attentive and concerned for our enjoyment, Enoch! Thank you all for an unforgettable and wonderful day together!

Bridge   –  
United States US
Visited: August 2025 Reviewed: Aug 24, 2025

Email Bridge  |  35-50 years of age

Great experience and energy
5/5

I stopped here for the coffee portion of the tour. All of the guys were awesome! They provided great information and the singing was unbelievable. The young woman that made lunch didn’t speak English but here food spoke for her! It was amazing.

Matteo   –  
Italy IT
Visited: August 2025 Reviewed: Aug 21, 2025

Email Matteo  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience!
5/5

Beutiful experience!!! Kelvin was a great organizer and John a guide friendly and prepared! Absolutely recommended!

Elisabetta   –  
Italy IT
Visited: August 2025 Reviewed: Aug 21, 2025

Email Elisabetta  |  20-35 years of age  |  Experience level: first safari

Shenga: a great discovery
5/5

A wonderful experience!
Everything was organized down to the last detail; we didn't have to worry about anything...just enjoy the safari.
Our guide was knowledgeable and friendly. The price was reasonable for the service.


Shirley   –  
South Africa ZA
Visited: July 2025 Reviewed: Jul 20, 2025

Email Shirley  |  35-50 years of age  |  Experience level: first safari

Shenga Tours are reliable, dedicated to excellent service, goes above and beyond for their clients
5/5

I have enquired about a joining camping safari a few weeks before the trip. Kelvin replied immediately with all the necessary information and quotations. I could not make up my mind. Kelvin kept in touch asking if he could be of any further assistance.

The morning before the trip @ 4am I decided to go ahead with the booking. To my surprise Kelvin responded immediately. He assisted with accommodation referrals as well as last minute questions.

When I arrived to Arusha later that afternoon, there was transport waiting at the airport. Kelvin also took me shopping for a backpack and took me to rent binoculars.

Throughout the safari he checked in to find out if I was doing ok. I was a sole female traveller and always felt safe.

The safari itself was an unforgettable expierence. We saw all of the big 5 multiple times except for the rhino. The food was deliciously home cooked and I had the best soups I've ever tasted.

Kelvin as well as the service providers he make use of and hotel he referred, made my stay and expierence amazing and smooth sailing.

Thank you Kelvin. I appreciate your dedication to making sure you cater to all your clients needs.

Ming   –  
China CN
Visited: June 2025 Reviewed: Jun 30, 2025

Email Ming  |  20-35 years of age  |  Experience level: first safari

The service is excellent
5/5

The wildlife park is very safe, with an experienced guide who helped us see many animals on the first day. The later days brought even more surprises with many animals we didn't anticipate seeing. It was also very cost-effective。it was a delightful and effortless journey, one that will stay with me forever, leaving me deeply in love with Africa.

Dior   –  
China CN
Visited: June 2025 Reviewed: Jun 30, 2025

Email Dior  |  20-35 years of age  |  Experience level: first safari

Nice
5/5

The overall trip was very surprising, but the signal was too bad. It was a pity that I didn't see lions and leopards hunting. There was less delicious food, no hot water in the bath, and it was too cold at night. Everything else is great.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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