Knowledgeable and chatty
From the get go Kelvin was extremely helpful and responsive. My mum and I booked with Kelvin about 8 months in advance, from booking the safari, to accommodation and extra tours in Arusha, to our overnight bus to Dar Es Salaam, Kelvin was there all the way to help us. Answered every question I had, whether it be best advice for money, or what to pack, Kelvin emailed back and no question was too hard. The safari itself was phenomenal, we had one minor hiccup having to change specific days, so we had to change our accommodation one night, but one phone call to Kelvin and it was all rectified. We had a young lad Josh pick us up from the airport and because we had a couple days in Arusha before safari, Josh gave us a good city tour - we had another team member George drop us to the bus stop at Arusha to get on the bus to Dar Es Salaam, and everyone person we dealt with where without a doubt incredible. Our tour guide Pita was so knowledgeable, he knew where to go, and what to see, answered every question we had about the animals. I will note one thing - you are on Africa time, so sometimes may be a little late! But no fear Hakuna Matata!
