Serengoro Experience Team
Serengoro Experience
- Located In:
- Size:
- 5-10 employees (Founded in 2022)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $200 to $600 per person per day (USD, excl. int'l flights)
Reviews
FR
Email Fiona | 35-50 years of age | Experience level: first safari
Tour guide does his best
We were 3 and went for a 4d3n safari tour covering tangarire, serengeti and ngongoro.
What was great:
- our tour guide/driver, Aaron deserves a shoutout for going above and beyond to make sure we had the best experience in spotting animals and general comfort. He is extremely thoughtful, great sense of humor, and knowledgeable in masaai culture and safari.
- our lodges were comfortable and quite impressive in terms of set up. One night we had a impromtu night safari with giraffes and zebra eating right at our backyard!
- Justin, who arranged the tour, was detailed in following up and making sure to support as needed. We had our luggages delayed the first day and Justin helped contacting the airport and had them delivered to our lodge in time before the tour.
What needs improvement:
- we are 7 in the group and somehow we were splitted into different accommodations every night. The distance from each was very far (more than 20km) and it absolutely makes no sense as it wasted alot of time and created stress for everyone and cause late arrival in the evening. It is hard to understand such arrangements that is not cost effective.
- despite repeatedly mentioning there is vegan and vegetarian among us, half of our lunch contained meat and we had to remove it. I wish this is taken care of.
Conclusion: live like Hakuna Matata and adapt accordingly and enjoy the experience :) do be prepared that plan can change. Overall i would still recommend the tour.
NL
Email Sophia | 20-35 years of age | Experience level: 2-5 safaris
Enthusiastic, experienced and kind, we felt safe with him
Good service: pickup from the AirPort and drop off, picked our big bags up and dropped them off after the safari, it was okay for us to only pay half up front so they were very flexible
Communication: they were nice and easy accessible, updated us on changes
We received an itinerary that wasn’t exactly what we ended up doing (the big picture was the same but some details were a little different, or not exactly included in the itinerary, for instance where we would be having lunch and how long certain driving times would be, or at what time we would be picked up for the first day). However they were very open to questions about these topics and answered them as soon as we asked.
The tented camps they picked for us were amazing and we paid just a little more than the others we did the tour with who slept in tents, so the value for money was amazing.
The tour itself was great: the tour operator was very kind and experienced, he knew exactly where to go and had a lot of information about the park and the animals etc.