Maria- Director Savanna Sojourns Safaris
Savanna Sojourns Safari
- Located In:
- Size:
- 5-10 employees (Founded in 2016)
- Member Of:
- TRA & Trip Advisor
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $2,500 per person per day (USD, excl. int'l flights)
Reviews
BE
Email Louise | 20-35 years of age | Experience level: 2-5 safaris
Disappointed
I absolutely do not recommend booking with this agency. We paid €50 more per person than others who booked through Viator for exactly the same experience. On top of that, despite the high price, you end up crammed into a car with many other people. The schedule was also not respected—we spent less time in the park than written, meaning we didn’t get the experience we were promised. To make matters worse, on the last night at the hotel, there was no water available, so we couldn’t even shower.
Reply from Savanna Sojourns Safari
Posted on May 6, 2026Dear Louise,
Thank you for sharing your feedback with us. We genuinely regret that your experience did not meet your expectations, as we strive to provide every guest with a memorable and seamless safari. We would like to take this opportunity to address the specific points you raised.
Regarding Pricing and Inclusions
In the safari industry, different operators offer varying levels of service. Our packages are designed to be comprehensive and stress-free, including full pick-up and drop-off services and an all-inclusive meal plan—including lunch on the final day, which is not always standard. Additionally, for our group-joining tours, guests often stay at different lodges or camps. The price differences you observed often reflect the specific accommodation tier and the logistical inclusions unique to our service.
The Water Interruption
We sincerely apologize for the lack of water on your final night. This was an unfortunate incident caused by wild elephants damaging the main water pipes while migrating through the area. While this was an act of nature beyond our immediate control, our partner hotel team worked urgently to repair the burst pipes and restore service as quickly as possible.
Game Drive Duration
Regarding the schedule, our full-day game drives run from 7:00 AM to 5:00 PM. This provides 10 hours of immersive wildlife viewing, which we believe is an extensive and fulfilling experience. We limit our drives to these hours to respect our guides' well-being and ensure they remain alert and safe for our guests, rather than pushing until 7:00 PM.
We value all feedback as it helps us refine our services. While we understand your disappointment, Savanna Sojourns Safaris remains devoted to offering amazing, high-quality experiences to all our clients.
Warm regards,
The Savanna Sojourns Team